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Loan Operations Associate Jobs (NOW HIRING)

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Overview The Loan Operations Supervisor is responsible for the day to day supervision within a Loan ...

EDUCATION AND EXPERIENCE Associate's or bachelor's degree in business, Finance, or a related field preferred. Minimum 2-4 years of experience in loan operations in the banking industry. Exposure to ...

EDUCATION AND EXPERIENCE Associate's or bachelor's degree in business, Finance, or a related field preferred. Minimum 2-4 years of experience in loan operations in the banking industry. Exposure to ...

Associate's degree in finance, business, or a related field preferred * 1 year of experience in banking, loan operations, or loan documentation preparation preferred * Basic understanding of loan ...

Associate's degree in finance, business, or a related field preferred * 1 year of experience in banking, loan operations, or loan documentation preparation preferred * Basic understanding of loan ...

Senior Associate, Loan Operations Locations : Union, NJ (Hybrid), New York, NY (Hybrid), Boston, MA (Hybrid), Dallas, TX (Hybrid) About The Role SS&C is looking for a Senior Associate to join our ...

Senior Associate, Loan Operations Locations : Union, NJ (Hybrid), New York, NY (Hybrid), Boston, MA (Hybrid), Dallas, TX (Hybrid) About The Role SS&C is looking for a Senior Associate to join our ...

Senior Associate, Loan Operations Locations: Dallas, TX (Hybrid) Los Angeles, CA (Hybrid), NY/NJ About the Role SS&C is looking for a Senior Associate to join our Loan Operations team.The candidate ...

Senior Associate, Loan Operations Locations : Union, NJ (Hybrid), New York, NY (Hybrid), Boston, MA (Hybrid), Dallas, TX (Hybrid) About The Role SS&C is looking for a Senior Associate to join our ...

As our Head of Loan Operations, you'll drive daily execution across deals, teams, and capital ... Full-Time Marketing Associate As our Marketing Associate, you'll help craft unforgettable ...

Senior Associate, Loan Operations Locations : Union, NJ (Hybrid), New York, NY (Hybrid), Boston, MA (Hybrid), Dallas, TX (Hybrid) About The Role SS&C is looking for a Senior Associate to join our ...

Position Overview The Loan Operations Specialist is responsible for processing and monitoring the ... Position Qualifications • Associate's degree in business administration or other equivalent work ...

Senior Associate, Loan Operations Locations: Dallas, TX (Hybrid) Los Angeles, CA (Hybrid), NY/NJ About the Role SS&C is looking for a Senior Associate to join our Loan Operations team.The candidate ...

The Loan Operations Specialist has knowledge of all systems functions, processes and procedures ... As part of the Vantage Bank team, all associates should embrace our community involvement and ...

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Loan Operations Associate information

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How much do loan operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for loan operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.
More about Loan Operations Associate jobs
What cities are hiring for Loan Operations Associate jobs? Cities with the most Loan Operations Associate job openings:
What are the most commonly searched types of Loan Operations jobs? The most popular types of Loan Operations jobs are:
What states have the most Loan Operations Associate jobs? States with the most job openings for Loan Operations Associate jobs include:
What job categories do people searching Loan Operations Associate jobs look for? The top searched job categories for Loan Operations Associate jobs are:
Infographic showing various Loan Operations Associate job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Loan Operations Supervisor

East West Bank

El Monte, CA • On-site

$71K/yr

Full-time

Re-posted 11 days ago


East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

119th of 171 rated banks


Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
The Loan Operations Supervisor is responsible for the day to day supervision within a Loan Operations Team. Direct supervision and processing include but are not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, Investor Reporting, Syndication, SBA processing. Responsibilities also include Loan Monitoring relative to collateral. Oversight to all applicable regulatory compliance relative to Loan Operations, GL Reconciliation and Quality Control of the department is part of this role.
Responsibilities
  • Responsible for the direct supervision of the loan servicing QC team including but not limited to; interviewing candidates, coaching, training, setting performance requirements and goals, developing and delivering scorecards, metrics, and conducting performance reviews.
  • Direct loan operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.
  • Assist loan operations staff with servicing of loan by performing research to resolve complex issues ensuring timely updates are provided.
  • Ensure effective risk management and compliance across Commercial Loan Servicing activities by providing guidance and training on applicable requirements and process improvements, maintaining documented procedures, and ensuring adherence to federal, state, local, and Bank policies.
  • Provide customer service to internal and external customers; respond to internal and external audit request and findings and work to remediate any identified noncompliant processes or areas of concern.
  • May process loan operations activities in absence of staff members or peak volume
  • Document all procedures for functions and activities within the Unit
  • May work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.
  • Oversee for the Certification of Beneficial Ownership (CBO) function, including workflow management, exception resolution, aging monitoring, reporting, and escalation processes to support regulatory compliance.
  • Oversee Quality Control (QC) reporting, monitoring, exception management and quality assurance activities, including review and approval of QC exceptions and enhancement of control processes.
  • Partner with IT and other business units on report development, automation initiatives, User Acceptance Testing (UAT), and implementation of quality control solutions.
  • Support the implementation and ongoing oversight of centralized callback operations, ensuring standardized procedures, service level adherence, report accuracy, operation efficiency, and effective risk management controls.
  • Perform other duties as assigned.

Qualifications
  • Bachelor Degree in Finance, Accounting, Business Administration, or Economics.
  • Minimum 5 years of experience in the loan operations industry
  • Minimum 1 years management experience
  • Strong knowledge of rules, regulations and compliance requirements concerning loan operations specific to the areas of oversight
  • Strong Customer service skills required
  • Strong analytical and problem solving abilities
  • Excellent verbal and written communication skills
  • Firm understanding of current best practices in the Loan Operations Industry
  • FIS, Synergy, Power BI, and reporting/database tools (e.g., SQL) experience preferred.
  • Proficient with Microsoft suite of office products, including Word, Excel, PowerPoint
  • Ability to build effective relationships as needed to effectively address issues and obstacles

East West Bank is an equal opportunity employer.
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $71,000.00/Yr. - USD $105,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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