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Loan Operations Associate Jobs in Pennsylvania (NOW HIRING)

Loan Servicing Associate I

Lancaster, PA · On-site

$41K - $48K/yr

The Loan Servicing Associate is responsible for administrative review of all documentation for ... loan operations. Full attached.M-F 8:30am-5:00pm (flexible start/end times available)Spanish ...

... Loan Operations Management team. This individual will use the ability to manage time and meet ... Associate's degree in a related field * 3-5 years of customer service experience * 6-8 years of ...

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... Loan Operations Management team. This individual will use the ability to manage time and meet ... Associate's degree in a related field * 3-5 years of customer service experience * 6-8 years of ...

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Loan Operations Associate information

See Pennsylvania salary details

$11

$26

$53

How much do loan operations associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for loan operations associate in Pennsylvania is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What does a loan operations associate do?

A loan operations associate manages the processing and administration of loan transactions, ensuring accuracy and compliance with policies. They handle tasks such as verifying documentation, updating loan systems, and coordinating with other departments to facilitate smooth loan servicing. Strong attention to detail and proficiency with loan management software are important for this role.

What are the most commonly searched types of Loan Operations jobs in Pennsylvania?

The most popular types of Loan Operations jobs in Pennsylvania are:

What are popular job titles related to Loan Operations Associate jobs in Pennsylvania?

For Loan Operations Associate jobs in Pennsylvania, the most frequently searched job titles are:

What cities in Pennsylvania are hiring for Loan Operations Associate jobs?

Cities in Pennsylvania with the most Loan Operations Associate job openings:

Infographic showing various Loan Operations Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,719 per year, or $26.3 per hour.

Part-Time Loan Operations Associate (Career Starter)

Jonestown Bank & Trust Co

Cleona, PA

Part-time

Re-posted 24 days ago


Job description

Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Respond to telephone inquiries from customers and associates pertaining to loan balances, payoffs, collateral information, etc.

Loan account maintenance and transactions

Perform daily balancing of the general ledger accounts

Review loan files for proper documentation and compliance

Prepare, review, and maintenance missing or incorrect documentation on the Loan Error Log

Prepare, scan and perform quality control on loan files

Order coupon books 

Add and remove ACH and AFT records

Process returned payments

Collection maintenance

Process charge offs

Process loan extensions

Maintenance and process vehicle titles

Process closed loans

Process low balance report

Process and maintain proof of collateral insurance

Prepare and review HMDA LAR documentation

Review all declinations

Prepare Satisfaction Pieces

Initialize and maintain Forced Placed Insurance

Review and maintain Flood Insurance

Document and perform total loss documentation for insurance companies and customers

Prepare escrow accounts for payment

Prepare and maintain escrow analysis

Monitor and process PMI payments and cancellations

Federal Home Loan Bank (FHLB) monthly balancing

FHLB remittance

Process participation payments

Update and maintain dealer floor plan

Update and maintain adjustable rate analysis on loans

Process monthly credit insurance commission 

Process credit life/disability claims

Process construction draws

Maintain tickler report

Perform other duties as assigned

Must advance to Loan Operations Specialist I within 18 months of hire

Requirements

SKILLS REQUIRED

  • Broad knowledge of departmental operations, policies and procedures
  • Ability to deal effectively and tactfully with customers and associates
  • Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss
  • Adequate understanding of operations in other departments and bank retail outlets
  • Understanding of Federal Regulations as they apply to loans
  • Experience with using personal computers and common business applications such as Word, Excel, and Outlook.
  • Exposure to bank core accounting systems, Jack Henry Silverlake preferred.
  • Ability to operate common business equipment such as copiers, printers, and scanners.
  • Above average problem solving and accounting skills
  • Ability to lift 25 lbs.