The Team: Upstart's Loan Processing team is seeking a highly skilled and motivated Operations ... Associate Operations Managers. The ideal candidate will have a strong background in people ...
The Team: Upstart's Loan Processing team is seeking a highly skilled and motivated Operations ... Associate Operations Managers. The ideal candidate will have a strong background in people ...
As the Operations Manager, Loan Processing at Upstart, you will be responsible for ensuring the ... You will be required to work from the Columbus, OH office 2 days per week. #LI-Associate At Upstart ...
As the Operations Manager, Loan Processing at Upstart, you will be responsible for ensuring the ... You will be required to work from the Columbus, OH office 2 days per week. #LI-Associate At Upstart ...
Trains and assists with the development of Associate and Specialist level staff. ESSENTIAL DUTIES ... Manages a team of employees performing loan account review for both consumer and commercial loans ...
Trains and assists with the development of Associate and Specialist level staff. ESSENTIAL DUTIES ... Manages a team of employees performing loan account review for both consumer and commercial loans ...
Credit Administrator
Worthington, OH · On-site
That's why we seek to create a great benefits package for our associates including: 401(k) ... Collaborate cross-functionally with Loan Operations, Credit, and Finance/FAR teams to ensure ...
Credit Administrator
Worthington, OH · On-site
That's why we seek to create a great benefits package for our associates including: 401(k) ... Collaborate cross-functionally with Loan Operations, Credit, and Finance/FAR teams to ensure ...
Credit Administrator
Columbus, OH · On-site
That's why we seek to create a great benefits package for our associates including: 401(k) ... Collaborate cross-functionally with Loan Operations, Credit, and Finance/FAR teams to ensure ...
Credit Administrator
Columbus, OH · On-site
That's why we seek to create a great benefits package for our associates including: 401(k) ... Collaborate cross-functionally with Loan Operations, Credit, and Finance/FAR teams to ensure ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team ... business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
Mortgage Loan Assistant
Worthington, OH · On-site
... Loan Officer and Operations to obtain required documentation • Work with Encompass, Blend ... The associate is responsible for meeting all compliance requirements imposed on First Financial ...
Mortgage Loan Assistant
Worthington, OH · On-site
... Loan Officer and Operations to obtain required documentation • Work with Encompass, Blend ... The associate is responsible for meeting all compliance requirements imposed on First Financial ...
Mortgage Loan Assistant
Worthington, OH · On-site
... Operations to obtain required documentation Work with Encompass, Blend, Optimal Blue and other ... The associate is responsible for meeting all compliance requirements imposed on First Financial ...
Mortgage Loan Assistant
Worthington, OH · On-site
... Operations to obtain required documentation Work with Encompass, Blend, Optimal Blue and other ... The associate is responsible for meeting all compliance requirements imposed on First Financial ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
... operational support to associates and clients. This role manages client requests, facilitates ... Understands the various types of commercial loan products and services offered by the Bank. Assists ...
Identify and resolve loan documentation discrepancies with operations management, loan assistants ... for associates and auditors, re-file, and destroy files according to an established retention ...
Identify and resolve loan documentation discrepancies with operations management, loan assistants ... for associates and auditors, re-file, and destroy files according to an established retention ...
Identify and resolve loan documentation discrepancies with operations management, loan assistants ... for associates and auditors, re-file, and destroy files according to an established retention ...
Identify and resolve loan documentation discrepancies with operations management, loan assistants ... for associates and auditors, re-file, and destroy files according to an established retention ...
SBA Operations Manager
Columbus, OH · Hybrid
Interview and select candidates for openings, set goals for associates, assign tasks/duties ... Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation ...
SBA Operations Manager
Columbus, OH · Hybrid
Interview and select candidates for openings, set goals for associates, assign tasks/duties ... Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation ...
Scan and index loan documents, member applications, and internal documents for record retention ... Associate or bachelor's Degree (Preferred) * 1-3 years' experience in: Back Office Operations or ...
Scan and index loan documents, member applications, and internal documents for record retention ... Associate or bachelor's Degree (Preferred) * 1-3 years' experience in: Back Office Operations or ...
SBA Operations Manager
Columbus, OH · On-site
Interview and select candidates for openings, set goals for associates, assign tasks/duties ... Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation ...
SBA Operations Manager
Columbus, OH · On-site
Interview and select candidates for openings, set goals for associates, assign tasks/duties ... Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation ...
Scan and index loan documents, member applications, and internal documents for record retention ... Associate or bachelor's Degree (Preferred) * 1-3 years' experience in: Back Office Operations or ...
Scan and index loan documents, member applications, and internal documents for record retention ... Associate or bachelor's Degree (Preferred) * 1-3 years' experience in: Back Office Operations or ...
Loan Operations Associate information
See salary details
$11.30 - $15.12
9% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$15.12 - $18.95
24% of jobs
The median wage is $21.86 / hr.
$18.95 - $22.77
22% of jobs
$22.77 - $26.60
16% of jobs
$28.29 is the 75th percentile. Wages above this are outliers.
$26.60 - $30.42
9% of jobs
$30.42 - $34.24
7% of jobs
$34.24 - $38.07
4% of jobs
$38.07 - $41.89
4% of jobs
$41.89 - $45.72
3% of jobs
$45.72 - $49.54
1% of jobs
$49.54 - $53.37
0% of jobs
$11
$26
$53
How much do loan operations associate jobs pay per hour?

Upstart rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
Job description
The Team:
Upstart's Loan Processing team is seeking a highly skilled and motivated Operations Manager to help lead our Personal Loans Team. The Operations Manager will be responsible for overseeing the day-to-day operations of the Personal Loan department, managing team production and outcomes, and providing leadership and guidance to a team of associates and Associate Operations Managers. The ideal candidate will have a strong background in people management, operations, and a proven track record of driving results in a fast paced environment.
As the Operations Manager, Loan Processing at Upstart, you will be responsible for ensuring the Personal Loans team is meeting all target KPIs, such as productivity, turnaround times and touch rates, schedule adherence, and quality. The Operations Manager will work closely with other key leaders across Upstart to help guide and implement strategies for the department. Additionally, the Operations Manager will be responsible for providing leadership, coaching, and mentorship to associates and associate managers.
How you'll make an impact
- Manage and oversee the daily operations of the Personal Loans team, ensuring efficient and effective workflows and processes.
- Help develop and implement strategies to optimize team performance and achieve department goals and targets.
- Monitor team performance metrics and KPIs, identify areas for improvement, and implement corrective actions as needed.
- Collaborate with other departments, including Product and Engineering, Learning and Development, and Quality assurance to ensure seamless operations and adherence to company policies and procedures.
- Prepare and present reports and updates on team performance, including key metrics, trends, and areas of improvement to senior management.
- Work closely alongside the Head of Personal Loans, Workforce Management and Finance to ensure staffing conditions are being optimized.
Minimum Qualifications
- 2+ years of people management experience demonstrating strong leadership and interpersonal skills, with the ability to motivate and inspire others to achieve their full potential
- Excellent communication skills, both written and verbal with the ability to effectively communicate with team members and senior management.
- Strong analytical and problem solving skills with the ability to identify issues and develop thoughtful data driven solutions.
Preferred Qualifications
- 3+ years of people leadership experience in an operations environment.
- 2+ years of collections and/or servicing experience.
Position location This role is available in the following locations: Columbus, OH
Time zone requirements The team operates on the East coast time zones
In-Office requirements. You will be required to work from the Columbus, OH office 2 days per week.
#LI-Associate