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Loan Operations Associate Jobs (NOW HIRING)

East West Bank

Loan Operations Supervisor

El Monte, CA

$71K - $105K/yr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... The Loan Operations Supervisor is responsible for the day to day supervision within a Loan ...

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Loan Operations Associate information

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$11

$26

$53

How much do loan operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for loan operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.
More about Loan Operations Associate jobs
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Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Loan Operations Associate

The Citizens Bank

Batesville, AR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Are you wanting to jump start a banking career and looking for a way to get started? Are you detail oriented with strong computer skills? Then join The Citizens Bank as a Full-Time Loan Operations Associate and immerse yourself in an engaging work environment focused on excellence and customer-centricity. This onsite position at our beautiful Headquarters branch in Batesville, AR allows you to collaborate closely with your colleagues, fostering a strong team atmosphere dedicated to helping customers achieve their financial goals. You will play a crucial role in streamlining the loan process, ensuring customers receive the highest level of service. In this dynamic role, you will enhance your skills while working with cutting-edge technology and financial products.
As a team member, you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Embrace the opportunity to grow professionally in a respected financial institution that prioritizes customer satisfaction.
Who are we? An Introduction
Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.
What it's like to be a Loan OPERATIONS ASSOCIATE at Citizens Bank
As a Loan Operations Associate at The Citizens Bank, you will be entrusted with the accurate creation of loan documents while identifying any documentation exceptions. This critical role demands a high level of service, ensuring that loans are processed in accordance with company procedures and regulatory requirements. We seek candidates who embody a "People First" attitude, treating everyone with respect and integrity.
Your commitment to exceptional quality of work and attention to detail will contribute significantly to our mission. Join us in delivering a seamless, customer-focused experience while upholding the highest standards of excellence in the banking industry.
Requirements for this Loan OPERATIONS ASSOCIATE job
To succeed as a Loan Operations Associate at The Citizens Bank, you must possess strong communication skills to effectively interact with our lending and operations teams. Attention to detail is essential, as you will be responsible for the accurate creation of loan documents and identifying any exceptions in the documentation. A self-starter attitude with excellent time management skills will allow you to thrive in a fast-paced environment, ensuring that loans are processed efficiently and accurately. Being computer savvy is crucial, as you will utilize various software tools throughout the loan processing lifecycle. Previous banking experience is a plus, as it will enhance your understanding of industry standards and regulations, positioning you for success in this role.
Knowledge and skills required for the position are:
  • Strong communication skills
  • Attention to detail
  • Self-starter with great time management skills
  • Computer savvy
  • Previous banking experience is a plus
Make your move
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

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