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Loan Operations Associate Jobs in Delaware (NOW HIRING)

Citigroup, Inc.

Loan Documentation Analyst

New Castle, DE · On-site

$48K - $68K/yr

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy ... Activities will include independently processing and closing loans within a complex loan operations ...

Citi

Loan Documentation Analyst

New Castle, DE · On-site

$48K - $68K/yr

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy ... Activities will include independently processing and closing loans within a complex loan operations ...

WSFS Bank

Loan Agency Specialist

Wilmington, DE · On-site

$48K - $79K/yr

At WSFS Bank, we empower our Associates to grow their careers, we guide our customers to secure ... The incumbent will be responsible for loan agency operations, client service, compliance, technical ...

Wsfsbank

Loan Agency Specialist

Wilmington, DE · On-site

$48K - $79K/yr

At WSFS Bank, we empower our Associates to grow their careers, we guide our customers to secure ... The incumbent will be responsible for loan agency operations, client service, compliance, technical ...

WSFS Bank

Loan Agency Specialist

Wilmington, DE · On-site

$48 - $80/hr

At WSFS Bank, we empower our Associates to grow their careers, we guide our customers to secure ... The incumbent will be responsible for loan agency operations, client service, compliance, technical ...

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

Wsfsbank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$77.39 - $127.14/hr

Coordinate loan closings with the bank's Loan Operations group.* Collection and organization of ... For more information about Associate benefits, please visit Bank is inclusive and supportive of ...

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

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All JobsLoan Operations Associate JobsLoan Operations Associate Jobs in Delaware

Loan Operations Associate information

See Delaware salary details

$11

$26

$53

How much do loan operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for loan operations associate in Delaware is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What does a loan operations associate do?

A loan operations associate manages the processing and administration of loan transactions, ensuring accuracy and compliance with policies. They handle tasks such as verifying documentation, updating loan systems, and coordinating with other departments to facilitate smooth loan servicing. Strong attention to detail and proficiency with loan management software are important for this role.

What are the most commonly searched types of Loan Operations jobs in Delaware?

The most popular types of Loan Operations jobs in Delaware are:

What are popular job titles related to Loan Operations Associate jobs in Delaware?

For Loan Operations Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Loan Operations Associate jobs in Delaware look for?

The top searched job categories for Loan Operations Associate jobs in Delaware are:

Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,635 per year, or $26.3 per hour.

Operations Associate - Loan Servicing

Best Egg

Wilmington, DE

Full-time

PTO

Posted 16 days ago

Job description

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution-working together to create a better financial future for our customers and communities.


At Best Egg, you'll find a culture grounded in our core values-putting people first, creating clarity, delivering with excellence, and leading with heart-enhanced by Barclays' commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people's financial lives.


With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization-while continuing to build the products and experiences that make Best Egg unique.


We're looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.


We're proud to be an equal opportunity employer committed to building a diverse and inclusive team.

 

Join our internal Operations team as we look for Loan Servicing Associates to support customer support activities focusing on customer inquiries, account maintenance, payment processing support, and financial hardship resolution.  This will involve making outbound calls, handling inbound calls, and reviewing loan information.  This is an ideal role for an experienced, detail-oriented, customer-focused person whether looking for an entry-level role or someone with many years of customer-specific experience.  You can expect a fast-paced, fun production environment that includes continuous learning, high quality, and knowledge sharing.

Loan Servicing Associate roles are full-time, non-exempt positions where you work an hourly schedule and receive industry leading benefits, paid time off and monthly incentives based on performance. The schedules available are: 8am-5pm for Monday through Friday or 9am-6pm for Monday through Friday. Both schedules also require two Saturday shifts per month (9am-1pm).

Our headquarters in Wilmington offers state-of-the-art technology, comfortable work areas, an on-site gym, free snacks & drinks, and a bit of break time fun with our ping pong and arcade areas coupled with the ability to work remotely at home.  

The first three weeks of employment will include onsite training and orientation at our Wilmington, DE office. Beginning in May 2027, employees in this position will be expected to work onsite a minimum of one day per week to support collaboration, connection, and team building.

Our Operations Associate team is crucial to our customer-centric business operations. We stand by principles of quality, customer satisfaction and delivering best in class customer service.

Duties and Responsibilities
  • Ensure we deliver a positive customer experience while performing loan servicing tasks including account updates, payment processing and financial hardship assistance 
  • Handle inbound and outbound phone calls to assist customers with inquiries
  • Make recommendations on policies and procedures related to loan servicing
  • Provide feedback on call reason trends that can be used to enhance training; escalate complex issues and exceptions appropriately 
  • Assist with special projects assigned by management
Requirements

Minimum Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • 1 to 2+ years in financial services or equivalent experience preferred
  • Customer-focused mindset with clear communication and demonstrated negotiation skills
  • Proficient with navigating basic computer applications and loan management systems 
  • Ensure servicing activities are executed accurately in accordance with policies and procedures; follow regulatory, compliance and fair customer treatment standards
  • Positive and self-motivated with the ability to work effectively in a team environment

Preferred Qualifications

  • Strong organizational skills with the ability to multitask
  • Excellent verbal skills (active listening, positive tone, empathy, professionalism) along with strong written communication skills  
  • Attention to detail & high emphasis on quality to enable working in a compliance-driven environment 
Skill Set
  • High-functioning team emphasizing collaboration and strong performance 
  • Build strong foundational skills for growth in lending operations 
  • Be confident and willing to challenge status quo, but also willing to concede and execute other's ideas when necessary
  • Capable of teaching and learning from others to promote continuity of knowledge and personal development
  • Ability to work effectively as a team member and as an independent contributor 
Closing Comment

Please note this job description is not designed to cover every activity, duty, or responsibility required for the job. Duties, responsibilities, and activities may change at any time with or without notice.    

$19.75 - $21 an hour
This position is also eligible for a monthly incentive bonus based on performance.
Please note this job description is not designed to cover every activity, duty, or responsibility required for the job. Duties, responsibilities, and activities may change at any time with or without notice.    
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