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Loan Operations Assistant Jobs in Delaware (NOW HIRING)

JPMorgan Chase & Co.

Loan Origination Analyst

Newark, DE · On-site

$55 - $75/hr

... ensuring the smooth operation of loan origination processes, directly impacting clients and ... Job responsibilities * Assist in the documentation and transaction closing process for loan ...

JP Morgan Chase

Loan Origination Analyst

Newark, DE · On-site

$37K - $49K/yr

... ensuring the smooth operation of loan origination processes, directly impacting clients and ... Job responsibilities * Assist in the documentation and transaction closing process for loan ...

Dover Federal Credit Union

Loan Officer I

Dover, DE · On-site

Meet all established sales and service goals. * Assist members with the loan application process ... Cross-train to become proficient and knowledgeable in the sales and operations of the credit union.

JPMorgan Chase & Co

Loan Origination Analyst

Newark, DE · On-site

$37K - $49K/yr

... ensuring the smooth operation of loan origination processes, directly impacting clients and ... Job responsibilities * Assist in the documentation and transaction closing process for loan ...

JPMorgan Chase & Co.

Loan Origination Analyst

Newark, DE · On-site

$37K - $49K/yr

... ensuring the smooth operation of loan origination processes, directly impacting clients and ... Job responsibilities * Assist in the documentation and transaction closing process for loan ...

Dover Federal Credit Union

Loan Officer I

Dover, DE · On-site

Meet all established sales and service goals. * Assist members with the loan application process ... Cross-train to become proficient and knowledgeable in the sales and operations of the credit union.

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of relevant legal documents from the borrower. * Assist other Portfolio Managers with workflow as time ...

Wsfsbank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of relevant legal documents from the borrower. * Assist other Portfolio Managers with workflow as time ...

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$77.39 - $127.14/hr

Coordinate loan closings with the bank's Loan Operations group.* Collection and organization of relevant legal documents from the borrower.* Assist other Portfolio Managers with workflow as time ...

WSFS Bank

Private Banking Portfolio Manager

Wilmington, DE · On-site

$53K - $88K/yr

Coordinate loan closings with the bank's Loan Operations group. * Collection and organization of relevant legal documents from the borrower. * Assist other Portfolio Managers with workflow as time ...

Mariner Finance

Consumer Loan Professional

Dover, DE · On-site

$18 - $20.15/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... assist with daily operations. * Learns Federal, State, and Local Application Consumer laws to ...

Mariner Finance

Consumer Loan Professional

Dover, DE · On-site

$18 - $20.15/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... assist with daily operations. * Learns Federal, State, and Local Application Consumer laws to ...

Mariner Finance

Consumer Loan Professional

Dover, DE · On-site

$18 - $20.15/hr

Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities ... assist with daily operations. * Learns Federal, State, and Local Application Consumer laws to ...

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All JobsLoan Operations JobsLoan Operations Assistant JobsLoan Operations Assistant Jobs in Delaware

Loan Operations Assistant information

See Delaware salary details

$11

$19

$30

How much do loan operations assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for loan operations assistant in Delaware is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a loan operations assistant?

Loan Operations Assistants are professionals who support the daily administrative and operational tasks related to processing loans at financial institutions. Their responsibilities often include preparing loan documents, verifying customer information, maintaining records, and ensuring compliance with regulatory requirements. They work closely with loan officers, customers, and other departments to facilitate smooth loan processing. Attention to detail, organizational skills, and knowledge of banking procedures are essential for this role.

What skills and qualifications are needed to be a loan operations assistant?

To thrive as a Loan Operations Assistant, you need strong attention to detail, knowledge of loan processing procedures, and a background in finance or banking, often supported by a relevant associate’s degree. Familiarity with loan origination software, document management systems, and banking compliance tools is typically required. Excellent organizational skills, clear communication, and the ability to handle confidential information with discretion are essential soft skills for this role. These skills ensure accurate loan processing, regulatory compliance, and efficient support to both clients and lending teams.

What challenges does a loan operations assistant face, and how can they be addressed?

Loan Operations Assistants often face challenges such as managing high volumes of loan documentation, ensuring accuracy under tight deadlines, and navigating evolving regulatory requirements. Staying organized and detail-oriented is key, as even minor errors can delay funding or compliance. Building strong communication with loan officers, underwriters, and clients helps to streamline processes and resolve issues quickly. Many organizations also offer training and mentorship to help assistants stay current with industry standards and improve efficiency.

What is the difference between Loan Operations Assistant vs Loan Processor?

AspectLoan Operations AssistantLoan Processor
CredentialsBasic financial knowledge, sometimes certifications like loan processing or banking coursesSimilar credentials, often with additional certifications or experience in loan documentation
Work EnvironmentSupportive office setting within banks or lending companiesOffice environment focused on reviewing and verifying loan applications
Employer & Industry UsageCommonly employed in banking, mortgage, and lending institutionsPrimarily in mortgage and loan companies, handling application processing
Search & Comparison IntentUnderstanding support roles in loan processingDetails on loan application review and approval process

The main difference between a Loan Operations Assistant and a Loan Processor lies in their responsibilities. The Loan Operations Assistant provides administrative and support functions within the loan process, while the Loan Processor actively reviews and verifies loan applications to facilitate approval. Both roles require similar credentials and are found in banking and lending environments, but their focus areas differ slightly.

What are the most commonly searched types of Loan Operations jobs in Delaware?

The most popular types of Loan Operations jobs in Delaware are:

What cities in Delaware are hiring for Loan Operations Assistant jobs?

Cities in Delaware with the most Loan Operations Assistant job openings:

Loan Operations Assistant jobs near you
Infographic showing various Loan Operations Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,257 per year, or $19.8 per hour.

Operations Associate - Loan Servicing

Best Egg

Wilmington, DE • On-site

Full-time

PTO

Posted 16 days ago

Job description

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution-working together to create a better financial future for our customers and communities.


At Best Egg, you'll find a culture grounded in our core values-putting people first, creating clarity, delivering with excellence, and leading with heart-enhanced by Barclays' commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people's financial lives.


With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization-while continuing to build the products and experiences that make Best Egg unique.


We're looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.


We're proud to be an equal opportunity employer committed to building a diverse and inclusive team.

 

Join our internal Operations team as we look for Loan Servicing Associates to support customer support activities focusing on customer inquiries, account maintenance, payment processing support, and financial hardship resolution.  This will involve making outbound calls, handling inbound calls, and reviewing loan information.  This is an ideal role for an experienced, detail-oriented, customer-focused person whether looking for an entry-level role or someone with many years of customer-specific experience.  You can expect a fast-paced, fun production environment that includes continuous learning, high quality, and knowledge sharing.

Loan Servicing Associate roles are full-time, non-exempt positions where you work an hourly schedule and receive industry leading benefits, paid time off and monthly incentives based on performance. The schedules available are: 8am-5pm for Monday through Friday or 9am-6pm for Monday through Friday. Both schedules also require two Saturday shifts per month (9am-1pm).

Our headquarters in Wilmington offers state-of-the-art technology, comfortable work areas, an on-site gym, free snacks & drinks, and a bit of break time fun with our ping pong and arcade areas coupled with the ability to work remotely at home.  

The first three weeks of employment will include onsite training and orientation at our Wilmington, DE office. Beginning in May 2027, employees in this position will be expected to work onsite a minimum of one day per week to support collaboration, connection, and team building.

Our Operations Associate team is crucial to our customer-centric business operations. We stand by principles of quality, customer satisfaction and delivering best in class customer service.

Duties and Responsibilities
  • Ensure we deliver a positive customer experience while performing loan servicing tasks including account updates, payment processing and financial hardship assistance 
  • Handle inbound and outbound phone calls to assist customers with inquiries
  • Make recommendations on policies and procedures related to loan servicing
  • Provide feedback on call reason trends that can be used to enhance training; escalate complex issues and exceptions appropriately 
  • Assist with special projects assigned by management
Requirements

Minimum Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • 1 to 2+ years in financial services or equivalent experience preferred
  • Customer-focused mindset with clear communication and demonstrated negotiation skills
  • Proficient with navigating basic computer applications and loan management systems 
  • Ensure servicing activities are executed accurately in accordance with policies and procedures; follow regulatory, compliance and fair customer treatment standards
  • Positive and self-motivated with the ability to work effectively in a team environment

Preferred Qualifications

  • Strong organizational skills with the ability to multitask
  • Excellent verbal skills (active listening, positive tone, empathy, professionalism) along with strong written communication skills  
  • Attention to detail & high emphasis on quality to enable working in a compliance-driven environment 
Skill Set
  • High-functioning team emphasizing collaboration and strong performance 
  • Build strong foundational skills for growth in lending operations 
  • Be confident and willing to challenge status quo, but also willing to concede and execute other's ideas when necessary
  • Capable of teaching and learning from others to promote continuity of knowledge and personal development
  • Ability to work effectively as a team member and as an independent contributor 
Closing Comment

Please note this job description is not designed to cover every activity, duty, or responsibility required for the job. Duties, responsibilities, and activities may change at any time with or without notice.    

$19.75 - $21 an hour
This position is also eligible for a monthly incentive bonus based on performance.
Please note this job description is not designed to cover every activity, duty, or responsibility required for the job. Duties, responsibilities, and activities may change at any time with or without notice.    
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