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Loan Operations Manager Jobs (NOW HIRING)

John Marshall Bank

Loan Operations Manager

Reston, VA · On-site

The Loan Operations Manager is responsible for overall loan operations management, processes, and supervision of the loan operations team. This includes boarding, servicing, accounting, and reporting ...

John Marshall Bank

Loan Operations Manager

Reston, VA · On-site

Description The Loan Operations Manager is responsible for overall loan operations management, processes, and supervision of the loan operations team. This includes boarding, servicing, accounting ...

Byron Bank

Loan Operations Manager

Byron, IL

$58.90K - $70.50K/yr

The Loan Operations Manager is responsible for effectively supporting the lending team for commercial, consumer, and mortgage loans across all branches. This individual will develop, document, and ...

Clinton Savings Bank

Loan Operations Manager

Clinton, MA · On-site +1

$66.97K - $90.41K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard business hours; additional hours may be required during audits, examinations, or system conversions.

Clinton Livery

$66.97K - $90.41K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard business hours; additional hours may be required during audits, examinations, or system conversions.

New

Clinton Livery

Loan Operations Manager

Clinton, MA · On-site +1

$66.97K - $90.41K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard business hours; additional hours may be required during audits, examinations, or system conversions.

New

MaineHousing

Loan Operations Manager

Augusta, ME · On-site

$72.71K/yr

The Loan Operations Manager oversees the financial servicing, loan purchasing, and regulatory functions of MaineHousing's loan portfolios. This position ensures that the loan portfolios follow ...

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$43K

$90.2K

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How much do loan operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for loan operations manager in the United States is $90,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What Is the Job Description of a Loan Operations Manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a Loan Operations Manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a Loan Operations Manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What does a Loan Operations Manager do?

A Loan Operations Manager oversees the daily operations of a lending department, ensuring that loans are processed, documented, and serviced efficiently and in compliance with regulations. They manage teams responsible for loan origination, processing, closing, and post-closing activities. The role involves coordinating with other departments, implementing policies and procedures, and resolving any issues that arise during the loan lifecycle. Their goal is to maintain high levels of accuracy and customer service while ensuring all regulatory and company standards are met.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

More about Loan Operations Manager jobs
What cities are hiring for Loan Operations Manager jobs? Cities with the most Loan Operations Manager job openings:
What are the most commonly searched types of Loan Operations jobs? The most popular types of Loan Operations jobs are:
Who are the top companies hiring for Loan Operations Manager jobs? The top employers for Loan Operations Manager jobs are:
What states have the most Loan Operations Manager jobs? States with the most job openings for Loan Operations Manager jobs include:
What job categories do people searching Loan Operations Manager jobs look for? The top searched job categories for Loan Operations Manager jobs are:
Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 49% Full Time, 40% Part Time, 3% Temporary, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $90,166 per year, or $43.3 per hour.
Loan Operations Manager

Loan Operations Manager

Community First National Bank

Manhattan, KS • On-site

Full-time

Posted 19 days ago

Job description

Description
Position Summary:
The Loan Operations Manager is responsible for the leadership, oversight, and performance of all loan operations functions, including mortgage, consumer, commercial, and leasing portfolios. This role ensures accurate, timely, and compliant processing, servicing, accounting, and reporting, while delivering a high level of internal and external customer service.
This position leads and develops the loan operations team, optimizes systems and workflows, and partners across departments to support efficient operations and organizational goals.
Key Responsibilities:
Leadership & Team Management
  • Lead, coach, and develop loan operations staff, fostering a culture of accountability, collaboration, and continuous improvement.
  • Oversee hiring, onboarding, training, performance management, and employee development.
  • Establish clear expectations, workflows, and performance standards to ensure operational excellence.

Loan Operations Oversight
  • Oversee all loan servicing functions, including payment processing, payoffs, escrow administration, disbursements, and balancing.
  • Direct loan boarding and verification processes, ensuring accuracy and proper segregation of duties.
  • Supervise specialized loan processes, including non-accrual loans, charge-offs, and OREO accounts.
  • Ensure timely and accurate completion of required reports (Board, Call Reports, SBA, and others).

Systems & Process Management
  • Maintain expertise in loan systems (e.g., Fiserv, Director, Teslar) and maximize system capabilities.
  • Partner with vendors and internal teams to enhance system functionality and efficiency.
  • Lead system updates, testing, and implementation of enhancements.
  • Design, document, and continuously improve processes and workflows across loan operations.
  • Manage user access and system security controls.

Compliance & Risk Management
  • Ensure adherence to all applicable state and federal banking regulations.
  • Partner with Compliance and Internal Audit to address findings and implement corrective actions.
  • Stay current on regulatory changes and proactively implement necessary updates.
  • Conduct internal reviews and audits to ensure accuracy, consistency, and risk mitigation.

Collaboration & Communication
  • Partner with lending teams and other departments to ensure efficient workflows and strong communication.
  • Serve as a key resource for operational guidance and procedural updates.
  • Promote a positive, service-oriented culture aligned with organizational values.

General Expectations:
  • Demonstrate professionalism, accountability, and a commitment to excellence.
  • Contribute to a positive, customer-focused environment.
  • Maintain confidentiality of sensitive information.
  • Ensure reliable attendance and effective use of time.
  • Perform additional duties as assigned.

Requirements
Knowledge, Skills, & Abilities:
  • Strong leadership and team development skills.
  • Advanced problem-solving and critical thinking abilities.
  • Ability to analyze complex loan transactions and financial data.
  • Excellent organizational, communication, and time management skills.
  • Proven ability to improve processes and drive operational efficiency.
  • Strong collaboration skills with the ability to work across all levels of the organization.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to continuous learning and professional development.

Education & Experience:
  • High school diploma or GED required; college coursework in business or related field preferred
  • 5+ years of banking experience, including loan operations preferred
  • 3+ years of leadership or supervisory experience preferred
  • Strong knowledge of loan products, including consumer, mortgage, commercial, and leasing
  • Experience with loan systems preferred
  • Proficiency in Microsoft Office and general computer applications

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