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Director Loan Operations Manager Jobs (NOW HIRING)

John Marshall Bank

Loan Operations Manager

Reston, VA · On-site

The Loan Operations Manager is responsible for overall loan operations management, processes, and ... Direct loan input and system boarding, and verification procedures for all loans. Ensures proper ...

MRINetwork Jobs

Loan Operations Manager

Burbank, CA

... direct impact on organizational success. What You'll Do As Loan Operations Manager, you will ... oversee the day-to-day operations of our Loan Operations Department and lead a team of 11 employees ...

Journey Bank

Loan Operations Director

Bloomsburg, PA · On-site

Loan Operations Director Journey Bank, a strong, independent community bank with over $1.5 Billion ... As part of the Bank's Senior Management Team, this position reports to the EVP, Chief Banking ...

MBT Bank

Loan Operations Supervisor

Forest City, IA · On-site

$51K - $60K/yr

Work in collaboration with the Director of Loan Operations to oversee loan operations duties including but not limited to: loan compliance, processes and procedures, oversight of loan audits and ...

MBT Bank

Loan Operations Supervisor

Forest City, IA

$51K - $60K/yr

Work in collaboration with the Director of Loan Operations to oversee loan operations duties including but not limited to: loan compliance, processes and procedures, oversight of loan audits and ...

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$34K

$107.7K

$179.5K

How much do director loan operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for director loan operations manager in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Loan Operations Manager vs Loan Operations Supervisor?

AspectDirector Loan Operations ManagerLoan Operations Supervisor
ResponsibilitiesOversees entire loan operations department, develops strategies, manages teams, ensures complianceSupervises daily loan processing activities, manages staff, ensures operational efficiency
CredentialsBachelor's degree, often advanced certifications in banking or finance, leadership experienceBachelor's degree, experience in loan processing, supervisory skills
Work EnvironmentSenior management setting, strategic planning, cross-department collaborationOperational setting, team management, daily workflow oversight

The main difference between a Director Loan Operations Manager and a Loan Operations Supervisor lies in scope and seniority. The Director focuses on strategic leadership and overall department management, while the Supervisor handles daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the Director typically has broader responsibilities and higher-level decision-making authority.

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Director Loan Operations Manager jobs near you
Loan Operations Manager

Loan Operations Manager

Community First National Bank

Manhattan, KS • On-site

Full-time

Posted 2 days ago

Job description

Description
Position Summary:
The Loan Operations Manager is responsible for the leadership, oversight, and performance of all loan operations functions, including mortgage, consumer, commercial, and leasing portfolios. This role ensures accurate, timely, and compliant processing, servicing, accounting, and reporting, while delivering a high level of internal and external customer service.
This position leads and develops the loan operations team, optimizes systems and workflows, and partners across departments to support efficient operations and organizational goals.
Key Responsibilities:
Leadership & Team Management
  • Lead, coach, and develop loan operations staff, fostering a culture of accountability, collaboration, and continuous improvement.
  • Oversee hiring, onboarding, training, performance management, and employee development.
  • Establish clear expectations, workflows, and performance standards to ensure operational excellence.

Loan Operations Oversight
  • Oversee all loan servicing functions, including payment processing, payoffs, escrow administration, disbursements, and balancing.
  • Direct loan boarding and verification processes, ensuring accuracy and proper segregation of duties.
  • Supervise specialized loan processes, including non-accrual loans, charge-offs, and OREO accounts.
  • Ensure timely and accurate completion of required reports (Board, Call Reports, SBA, and others).

Systems & Process Management
  • Maintain expertise in loan systems (e.g., Fiserv, Director, Teslar) and maximize system capabilities.
  • Partner with vendors and internal teams to enhance system functionality and efficiency.
  • Lead system updates, testing, and implementation of enhancements.
  • Design, document, and continuously improve processes and workflows across loan operations.
  • Manage user access and system security controls.

Compliance & Risk Management
  • Ensure adherence to all applicable state and federal banking regulations.
  • Partner with Compliance and Internal Audit to address findings and implement corrective actions.
  • Stay current on regulatory changes and proactively implement necessary updates.
  • Conduct internal reviews and audits to ensure accuracy, consistency, and risk mitigation.

Collaboration & Communication
  • Partner with lending teams and other departments to ensure efficient workflows and strong communication.
  • Serve as a key resource for operational guidance and procedural updates.
  • Promote a positive, service-oriented culture aligned with organizational values.

General Expectations:
  • Demonstrate professionalism, accountability, and a commitment to excellence.
  • Contribute to a positive, customer-focused environment.
  • Maintain confidentiality of sensitive information.
  • Ensure reliable attendance and effective use of time.
  • Perform additional duties as assigned.

Requirements
Knowledge, Skills, & Abilities:
  • Strong leadership and team development skills.
  • Advanced problem-solving and critical thinking abilities.
  • Ability to analyze complex loan transactions and financial data.
  • Excellent organizational, communication, and time management skills.
  • Proven ability to improve processes and drive operational efficiency.
  • Strong collaboration skills with the ability to work across all levels of the organization.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to continuous learning and professional development.

Education & Experience:
  • High school diploma or GED required; college coursework in business or related field preferred
  • 5+ years of banking experience, including loan operations preferred
  • 3+ years of leadership or supervisory experience preferred
  • Strong knowledge of loan products, including consumer, mortgage, commercial, and leasing
  • Experience with loan systems preferred
  • Proficiency in Microsoft Office and general computer applications

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