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Director Loan Operations Manager Jobs (NOW HIRING)

Description The Loan Operations Manager is responsible for overall loan operations management ... Direct loan input and system boarding, and verification procedures for all loans. Ensures proper ...

... directed. * Become proficient with computer systems used to maximize their use to meet bank ... loan operations management experience preferred. * Knowledge and experience utilizing computer ...

Loan Operations Manager

Clinton, MA · On-site +1

$66K - $90K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard business hours; additional hours may be required during audits, examinations, or system conversions.

The Loan Operations Manager oversees the financial servicing, loan purchasing, and regulatory functions of MaineHousing's loan portfolios. This position ensures that the loan portfolios follow ...

The full-time position of Loan Operations Specialist is responsible for day-to-day duties within ... Under the guidance of the LOD Manager, verify incoming direct loans for required financial ...

Work in collaboration with the Director of Loan Operations to oversee loan operations duties including but not limited to: loan compliance, processes and procedures, oversight of loan audits and ...

Manage integration of acquired banks into centralized operations, ensuring smooth transitions and adherence to standards. Partner with Enterprise Technology and vendors to optimize systems and vendor ...

Manage integration of acquired banks into centralized operations, ensuring smooth transitions and adherence to standards. Partner with Enterprise Technology and vendors to optimize systems and vendor ...

What You'll Do The Manager, SBA Loan Operations is responsible for leading and overseeing all ... Handle inbound communications and direct inquiries appropriately. * Maintain current knowledge of ...

The Loan Operations Supervisor is responsible for managing the Loan Operations Department, ensuring ... Perform direct supervisory duties of department staff, coordinate staff for coverage in all related ...

... clients as directed • Perform other duties as assigned by the Loan Operations Manager ... QUALIFICATIONS • High school diploma or equivalent required; associate's degree or coursework in ...

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Director Loan Operations Manager information

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$34K

$107.7K

$179.5K

How much do director loan operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for director loan operations manager in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Loan Operations Manager vs Loan Operations Supervisor?

AspectDirector Loan Operations ManagerLoan Operations Supervisor
ResponsibilitiesOversees entire loan operations department, develops strategies, manages teams, ensures complianceSupervises daily loan processing activities, manages staff, ensures operational efficiency
CredentialsBachelor's degree, often advanced certifications in banking or finance, leadership experienceBachelor's degree, experience in loan processing, supervisory skills
Work EnvironmentSenior management setting, strategic planning, cross-department collaborationOperational setting, team management, daily workflow oversight

The main difference between a Director Loan Operations Manager and a Loan Operations Supervisor lies in scope and seniority. The Director focuses on strategic leadership and overall department management, while the Supervisor handles daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the Director typically has broader responsibilities and higher-level decision-making authority.

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Loan Operations Manager

Loan Operations Manager

John Marshall Bank

Reston, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Description

The Loan Operations Manager is responsible for overall loan operations management, processes, and supervision of the loan operations team.  This includes boarding, servicing, accounting, and reporting functions for the bank's loan portfolio, which includes commercial, real estate, consumer, and mortgage transactions.  This position will operate as a subject matter expert within Loan Operations and in regard to loan accounting, procedural, and technical issues and capabilities.  Serves as a point of contact for other departments when questions or issues arise that involve loan servicing.


Key Responsibilities 

  • Manages all aspects of loan operations including posting of payments, payoffs, escrow accounting, escrow analysis, draw request, balancing, disbursement of loan funds, and collateral management. Ensures all loans are processed in accordance with established regulations and bank policies.
  • Direct loan input and system boarding, and verification procedures for all loans. Ensures proper separation of duties, develops, and maintains workflows for all stages of loan input.
  • Supervises the loan operations team, including staff hiring, training and development, coaching, periodic staff reviews, employee performance management, and problem resolution. Ensures team members are properly trained in their day-to-day functions including updates and procedural changes, workload distribution is equitable, and completed within target timeframes.
  • Acts as a subject matter expert and serves as a point of contact for other departments when questions or issues arise that involve Loan Servicing.
  • Identifies and reviews CRA and HMDA reportable loans in accordance with established policies and procedures to ensure regulatory compliance. 
  • Ensures CRA and HMDA LARS are accurate at the end of each quarter and ensures errors found during integrity reviews are corrected. 
  • Responsible for annual escrow accounting and escrow analysis, ensuring regulatory compliance. 
  • Prepares annual CRA and HMDA LAR reports in accordance with reporting requirements.
  • Designs and administers systems and procedures to ensure accurate and timely processing.
  • Works with system providers to utilize applications to fullest capacity, streamlining processes and procedures ensuring accuracy and compliance.
  • Analyzes, prepares, and trains others for periodic updates to system software to ensure enhancements or corrections are working properly.
  • Work with management and project teams to update system parameters to support new product development or modifications of existing products based on business needs.
  • Create reports to ensure data integrity and provide information for Internal, Federal, and State exams related to loan servicing activities.
  • Responsible for data mapping, product mapping, and management of test scripts to ensure accurate conversion of loan data during system conversions and on-going upgrades.
  • Provides resources to bank personnel to ensure compliance with assigned regulations.  Efforts include: answering questions, implementing new or revised policies/procedures, assessing risk related to internal regulatory decisions, utilizing the Bank's Compliance Officer for authoritative assistance, and communicating with regulatory agencies as appropriate.
  • Creates a working environment that motivates all team members to excel in effectively serving both internal and external customers.
  • Provides leadership, motivation, coaching, and rewards to team members to continuously increase the levels of service quality performance behaviors. 
  • Manages training efforts to increase team member skills required to meet and exceed superior performance.
  • Carries out managerial responsibilities in accordance with the Bank's policies and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding, coaching and disciplining employees, addressing complaints, and resolving problems.
  • Completes on-going courses to maintain required compliance knowledge requirements.

Requirements

  • Bachelor's degree or 11 years of related experience 
  • 7+ years of experience in loan documentation field
  • 5+ years of managerial experience
  • Knowledge of required commercial documentation regulations
  • Knowledge of CRA and HMDA regulatory requirements
  • Proficiency in bank systems such as Baker Hill, LaserPro, Horizon XE, and FCM Image Centre  
  • Strong communication skills and ability to work cooperatively and effectively with other groups and individuals.
  • Strong understanding with the full loan cycle (origination-underwriting-approval-documentation-funding-boarding-review-serving); Knowledge of working with data and systems in loan related processes; strong attention to detail and organization.
  • Ability to exercise use of discretionary judgment within a sphere of non-controversial activity, clearly guided by law, regulation, company policy or operating standards; probable errors could result in the dissemination of incomplete or inaccurate information to a customer, potentially leading to a minor loss of income or the incurrence of additional expenses.

 John Marshall Bank is an Equal Opportunity Employer 

At John Marshall Bank, we pride ourselves on being able to attract the best talent in the industry, therefore we offer a comprehensive benefits package which includes: 

  • Medical
  • Dental
  • 401K Retirement Plan w/ an Employer Match
  • Vision 
  • Employee Assistance Program
  • Flexible Spending 
  • Transit Reimbursement
  • Dependent Day Care
  • Long Term Care
  • Paid Time Off
  • Life and Disability Coverage 

At this time, John Marshall Bank will not sponsor a new applicant for employment authorization for this position.