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Loan Operations Manager Jobs (NOW HIRING)

The Loan Operations Manager will lead, supervise and direct all daily loan closing and loan servicing activities. Responsible for interfacing with Lending Officers, the Credit Team, Senior Management ...

The Loan Operations Manager will lead, supervise and direct all daily loan closing and loan servicing activities. Responsible for interfacing with Lending Officers, the Credit Team, Senior Management ...

What You'll Do The Manager, SBA Loan Operations is responsible for leading and overseeing all aspects of SBA loan operations, ensuring efficiency, compliance, and high-quality service delivery. This ...

Description POSITION SUMMARY Supervises Loan Operations staff effectively and efficiently. Work in collaboration with the Director of Loan Operations to oversee loan operations duties including but ...

Loan Operations Reports To: VP/Loan Operations Manager& AVP/Asst. Loan Operations Manager As a family-owned community bank that proudly serves 11 great Minnesota communities, our mission is to ...

Loan Operations

Baltimore, MD · On-site

$75K - $100K/yr

Manage key loan lifecycle transactions such as payoffs, defeasances, borrower auto-debit setup, and investor-level updates tied to loan sales, transfers, and Agency securitizations. * Ensure all ...

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Loan Operations Manager information

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$43K

$90.2K

$150K

How much do loan operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for loan operations manager in the United States is $90,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

How much does a loan officer make on a $500,000 loan?

A loan officer typically earns a commission or fee based on the loan amount, often around 1% to 2%, which would be $5,000 to $10,000 for a $500,000 loan. The total compensation can also include a base salary, bonuses, and other incentives, depending on the employer and location.

Is MLO a stressful job?

A Loan Operations Manager role can be stressful due to tight deadlines, high accuracy requirements, and managing multiple loan processes. The job often involves coordinating with various teams and ensuring compliance, which can add to the pressure, especially during peak periods or audits.

What are some common challenges faced by a Loan Operations Manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What Is the Job Description of a Loan Operations Manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

Is an operations manager a high position?

A Loan Operations Manager is typically considered a mid- to senior-level position responsible for overseeing loan processing, compliance, and team management. It often requires experience in financial services, strong leadership skills, and knowledge of loan systems and regulations, making it a significant role within a financial organization. The position's seniority can vary depending on the company's size and structure.

What are the key skills and qualifications needed to thrive as a Loan Operations Manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan transactions within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to maintain accurate records and efficient workflows.
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Infographic showing various Loan Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $90,166 per year, or $43.3 per hour.
Senior Manager, Loan Operations

Senior Manager, Loan Operations

Piermont Bank

New York, NY • On-site

$130K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

About Us:
Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks.
We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium-sized businesses and our fintech partners. Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services.
The Role:
The Loan Operations Manager will lead, supervise and direct all daily loan closing and loan servicing activities. Responsible for interfacing with Lending Officers, the Credit Team, Senior Management and other bank personnel to resolve any and all loan-related customer service issues professionally. .
Responsibilities:
  • Assist closers with the closing process including document preparation, document review, loan closing and loan funding. Supervise and assist in booking new loans in Fiserv and ensure all loan parameters are set up correctly in the core system. Create post-closing ticklers. - 30%
  • Manage tracking of property & flood insurance for all applicable loans within the bank's portfolio. Monitor insurance exception reports from third-party vendor and ensure proper insurance coverage is maintained. Supervise and assist in the timely processing of real estate tax payments reported from third-party vendor. Communicate with portfolio managers and borrowers regarding delinquency taxes and track such delinquencies. Assist in escrow administration, including annual escrow analyses. - 25%
  • Generate and review loan payoff letters. Coordinate with attorneys. Process payoffs and supervise satisfaction/termination processing. Assist in payment processing, including loan participation payments. Communicate with participating banks and process wires. - 10%
  • Serve as core banking lead, overseeing rate, product, and specification updates, along with system integration mapping. Oversee the vendor management process for the Loan Operations Department. Communicate with third party tax, flood determination and insurance vendors. - 10%
  • Remediate errors, proactively problem-solve, and answer technical questions for internal partners. Research, resolve, and respond to client's inquiries and disputes and send correspondence to loan customers as needed. - 10%
  • Review general ledger reconciliations by loan operations staff and assist in balancing when needed. Create and review various Business Analytics and other system-generated reports to ensure the accuracy of loan system transactions and file maintenance. - 10%
  • Monitor and track UCC filings for all commercial loans. Review to ensure continuations are filed timely. - 5%

Qualifications:
  • Minimum of 5 years in commercial loan operations with the ability to exhibit in-depth knowledge of bank operations, banking rules, and regulations
  • Experience in closing and servicing aspects of commercial mortgage loans as well as commercial and industrial lending.
  • Excellent customer service and computer skills.
  • Strong communication, verbal, and written skills.
  • Ability to function independently within a multi-task environment.
  • Knowledge of Fiserv required.
  • Ability to learn new computer programs and navigate through different programs.
  • Proven ability to prioritize competing demands.

Preferred Qualifications:
  • Knowledge of NY Metro lending markets
  • Knowledge of Fund Financing lending is highly preferred.
  • Knowledge of Business Analytics report writing.

The hiring range for this position is $130,000 to $170,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other factors. A bonus and/or incentives may be provided as part of the compensation package, in addition to the full range of medical, dental, vision, 401k, and other benefits.
Piermont Bank is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, political affiliation, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.