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Loa Case Manager Jobs (NOW HIRING)

Wawa, Inc.

Leave of Absence Team Lead

Media, PA · On-site

The Leave of Absence Team Lead serves as the operational lead for LOA case management and provides direct supervision to Leave of Absence Specialists. This role is responsible for mentoring, training ...

LHH US

Case Manager

Pomona, CA · On-site

$24 - $28/hr

About the Role We are seeking an experienced Intensive Case Manager to support formerly homeless ... Onsite in Pomona, CA | 3+ month contract covering for LOA Pay Details: $24.00 to $28.00 per hour ...

LHH US

Case Manager

Pomona, CA · On-site

$24 - $28/hr

About the Role We are seeking an experienced Intensive Case Manager to support formerly homeless ... Onsite in Pomona, CA | 3+ month contract covering for LOA Pay Details: $24.00 to $28.00 per hour ...

Wawa

Leave of Absence Team Lead

Wawa, PA · On-site

The Leave of Absence Team Lead serves as the operational lead for LOA case management and provides direct supervision to Leave of Absence Specialists. This role is responsible for mentoring, training ...

Wawa

Leave of Absence Team Lead

Media, PA · On-site

The Leave of Absence Team Lead serves as the operational lead for LOA case management and provides direct supervision to Leave of Absence Specialists. This role is responsible for mentoring, training ...

OST INC

FMS Case Manager JnyMan

Orlando, FL · On-site

$65K - $70K/yr

LOA/LOR analysis and coordination * DSAMS or similar DoD case management systems * Application of FMS financial and policy guidance (e.g., SAMM) * Active Secret Clearance Nice to Have (skills that ...

OST, Inc.

FMS Case Manager JnyMan

Orlando, FL · On-site

$65K - $70K/yr

LOA/LOR analysis and coordination * DSAMS or similar DoD case management systems * Application of FMS financial and policy guidance (e.g., SAMM) * Active Secret Clearance Nice to Have (skills that ...

Aflac Incorporated

Leave Case Manager

Shelton, CT · Hybrid

$40K - $58K/yr

Keeps complete records of all LOA requests and maintains tracking and analysis of data ... Supports management with special projects, as necessary. * Performs other duties as assigned. Total ...

Aflac

Leave Case Manager

Shelton, CT · On-site

$40K - $58K/yr

Keeps complete records of all LOA requests and maintains tracking and analysis of data ... Supports management with special projects, as necessary. * Performs other duties as assigned. Total ...

Aflac, Incorporated

Leave Case Manager

Shelton, CT · Hybrid

$40K - $58K/yr

Keeps complete records of all LOA requests and maintains tracking and analysis of data ... Supports management with special projects, as necessary. * Performs other duties as assigned. Total ...

Aflac Incorporated

Leave Case Manager

Shelton, CT · Hybrid

$40K - $58K/yr

Keeps complete records of all LOA requests and maintains tracking and analysis of data ... Supports management with special projects, as necessary. * Performs other duties as assigned. Total ...

Panda Express Inc

HR LOA Administrator

San Gabriel, CA · On-site

$72K - $101K/yr

Ensures ongoing leaves and disability claim management is within the company's service standards ... Identifies action plans and determines benefits due on LOA requests, making timely case decisions ...

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Loa Case Manager information

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How much do loa case manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for loa case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a LOA case manager?

LOA Case Managers are professionals responsible for overseeing and managing employee leaves of absence (LOA) within an organization. They ensure that all leave requests comply with company policies and relevant laws, such as the Family and Medical Leave Act (FMLA) or the Americans with Disabilities Act (ADA). LOA Case Managers coordinate with employees, healthcare providers, and management to facilitate a smooth leave process, provide guidance on available leave options, and help employees return to work when appropriate. Their role is essential in maintaining compliance and supporting employee well-being during periods of leave.

How does a LOA case manager typically collaborate with other healthcare professionals to support clients?

As a Loa Case Manager, collaboration with multidisciplinary teams—including physicians, social workers, and mental health specialists—is a central aspect of the role. You will regularly participate in case conferences, coordinate care plans, and communicate with external agencies to ensure clients receive comprehensive support. This teamwork not only helps in addressing the complex needs of clients but also provides valuable opportunities to learn from other professionals and expand your own expertise.

What are the key skills and qualifications needed to thrive as a LOA case manager, and why are they important?

To thrive as a LOA (Leave of Absence) Case Manager, you typically need a background in human resources, case management, or benefits administration, often supported by relevant experience or certifications like FMLA/ADA compliance. Familiarity with HRIS systems, leave management software, and documentation tools is crucial for tracking cases and ensuring regulatory compliance. Excellent communication, organizational skills, and empathy help you support employees and coordinate with various stakeholders effectively. These skills ensure accurate, timely leave processing and foster a positive employee experience while maintaining legal and organizational standards.

What is the difference between Loa Case Manager vs Medical Case Manager?

AspectLoa Case ManagerMedical Case Manager
CredentialsTypically requires a nursing, social work, or healthcare-related certificationRequires nursing, social work, or healthcare credentials
Work EnvironmentHealthcare facilities, insurance companies, or community agenciesHospitals, insurance companies, or healthcare organizations
Employer & IndustryInsurance providers, healthcare agencies, government programsHospitals, insurance firms, healthcare organizations
Primary FocusManaging leave of absence (LOA) cases and related documentationCoordinating patient care and medical treatment plans

Loa Case Managers primarily focus on managing leave of absence cases, ensuring compliance and documentation, while Medical Case Managers coordinate patient care and treatment plans. Both roles require healthcare-related credentials and work in similar environments, but their core responsibilities differ significantly.

What type of Loa Case Manager makes the most money?

Experienced Loa Case Managers with specialized skills, such as knowledge of insurance policies, legal regulations, or advanced certifications, tend to earn higher salaries. Those working in healthcare or legal settings and handling complex cases often have higher earning potential compared to entry-level roles. Strong communication and organizational skills can also contribute to increased compensation.
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What states have the most Loa Case Manager jobs?

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Loa Case Manager jobs near you
Infographic showing various Loa Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Leave of Absence Team Lead

Media, PA • On-site

Wawa, Inc.
Food and Beverage Stores • 10K+ employees

6.5

Company rating: 6.5 out of 10

Based on 1,125 frontline employees who took The Breakroom Quiz

9th of 47 rated convenience stores

Free food

People enjoy working here

Recommended by students

Learn more about Wawa, Inc.external

Full-time

PTO

Posted 14 days ago

Job description

Job Description
Job Title: Leave of Absence Team Lead
Location: Corporate
Department: Leave of Absence
Job Summary: The Leave of Absence Team Lead serves as the operational lead for LOA case management and provides direct supervision to Leave of Absence Specialists. This role is responsible for mentoring, training, and holding LOA Specialists accountable for performance and service standards. The Lead manages complex and high-risk leave scenarios, ensures compliance with company policy and applicable regulations, and supports the Supervisor of Leave of Absence in the administration of all leave programs. Acts as a resource for escalated cases, drives consistency in case management, and contributes to process improvements.
Principal Duties:
  • Directly supervise Leave of Absence Specialists, including responsibility for hiring, onboarding, training, coaching, and performance management.
  • Participate in workforce planning and staffing decisions in collaboration with the Supervisor of Leave of Absence.
  • Manage the leave of absence department services and ensure all operations fall within defined standards (service level, quality, response time, processes...)
  • Monitor daily activities of the team to ensure desired productivity and customer service goals are met.
  • Serve as the primary operational lead for LOA case management, overseeing the day-to-day activities of Leave of Absence Specialists.
  • Serve as a subject matter expert for company leave programs and the central point of contact for all Leave of Absence related escalations.
  • Monitor and analyze contact volume to ensure proper staffing levels and availability to maintain service levels.
  • Manage complex, high-risk, or escalated leave cases, including those involving ADA, FMLA, USERRA, and other applicable laws.
  • Consult with and advise associates, managers, and HR partners regarding eligibility, qualification requirements, and the interactive process for leave and accommodations.
  • Review and approve/deny leave requests based on relevant medical information and compliance requirements.
  • Ensure accurate and timely documentation of all leave cases in the leave administration system.
  • Collaborate with the Supervisor of Leave of Absence to monitor team performance, identify training needs, and implement process improvements.
  • Ensure current knowledge of Federal, State and local regulatory requirements impacting leaves of absence including State paid leave programs (i.e.: NJ Paid Family Leave).
  • Recognize and analyze key trends and recommend solutions.
  • Support the Supervisor in maintaining compliance with federal, state, and local leave regulations, and in preparing for audits or legal matters.
  • Facilitate team meetings, share best practices, and foster a collaborative team environment.
  • Escalate critical or high-risk cases to the Supervisor or HR leadership as appropriate.
  • Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support, opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.

Essential Functions:
  • In-depth knowledge of ADA, FMLA, USERRA, and other relevant regulations pertaining to paid and unpaid leaves of absence.
  • Strong leadership, mentoring, and coaching skills.
  • Excellent organizational skills and attention to detail.
  • High level of professionalism, confidentiality, and discretion.
  • Ability to manage multiple priorities in a fast-paced, high-volume environment.
  • Excellent written and verbal communication skills tailored to a diverse audience.
  • Strong capacity to balance associate advocacy with risk and compliance.
  • Self-motivated with independent critical thinking and problem-solving skills.
  • High volume customer service experience.

Basic Qualifications:
  • Bachelor's degree preferred or equivalent professional experience.
  • 3-5 years' experience in leave of absence management, with demonstrated leadership or supervisory responsibilities.
  • Comprehensive knowledge of HR leave laws, ADAAA, and applicable state/federal regulations.
  • CLMS, CPDM, or other relevant certification preferred.
  • Experience with leave of absence systems and HR systems.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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