Loa Case Manager Jobs (NOW HIRING)

Summary of Job Description:

The HR LOA Administrator is responsible for overseeing and administering the company’s leaves of absence. This position analyzes Family Medical Leave (FMLA) and other LOA requests to make determinations based on state and federal regulations and ensure ongoing claim management is within the company’s service standards and industry best practices. This position reviews the LOA requests, ensures the requests are processed on a timely basis, and confers with HR and Operations management concerning any unusual issues requiring resolution.

Job Responsibilities:

• Oversees and administers the company’s leaves of absence, analyzing Family Medical Leave (FMLA) and other LOA requests to determine eligibility and certification based on state and federal regulations. Prepares timely correspondence and leave notices as required to associates requesting/returning from leave. Monitors and tracks leave of absence to ensure leaves are extended or returned from LOA in a timely manner.
• Ensures ongoing leaves and disability claim management is within the company’s service standards, industry best practices and within state and federal regulations. Oversees and administers the processing of LOA requests to ensure timely, accurate, and confidential administration of the LOA program Partners with payroll & state disability programs concerning eligibility, hours, and accuracy associate payment for associates on leave
• Analyze internal data related to leave managements and identify opportunities for improvement.
• Identifies and keeps HR and Operations management apprised of any ongoing or outstanding and unusual leave issues that require higher level decision making. Identifies action plans and determines benefits due on LOA requests, making timely case decisions based on service expectations as established by the client and communicates those decisions.
• Monitors and researches for regulation updates for all jurisdictions and proposes implementation plan to HR management.
• Conducts benchmarking of leave of absence and accommodation processes and policies against industry standards and best practices to ensure efficiency and compliance.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience: 

• Bachelor’s degree or equivalent experience required
• Minimum three years of relevant work experience
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

P2: $72,500-$101,500/per year

#LI-Hybrid

#LI-ZW1

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.