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Lms Analyst Jobs (NOW HIRING)

Company Description Vergent LMS engineers a market-leading SaaS lending platform that empowers ... Introduction As an Application Support Analyst, you will join a dedicated team of customer support ...

Analyze learning data and identify trends, opportunities, and areas for improvement. Training Support & Communication * Serve as a resource for field operations and support center teams regarding LMS ...

The LMS Administrator will partner globally with various business administrators analysts, and developers on a routine basis and use excellent interpersonal communication skills to establish strong ...

The LMS Administrator will partner globally with various business administrators analysts, and developers on a routine basis and use excellent interpersonal communication skills to establish strong ...

... analysis, instructional design, content development, learning technology, global program ... YOUR ROLE As an Associate LMS Administrator, you will help maintain Promega's Learning Management ...

... analysis, instructional design, content development, learning technology, global program ... YOUR ROLE As an Associate LMS Administrator, you will help maintain Promega's Learning Management ...

LMS Administrator

Naperville, IL · On-site

$35 - $40/hr

Experience creating reports, analyzing learning metrics, and maintaining data integrity. * Strong ... Combination of LMS administration, reporting, content management, employee support, and system ...

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Lms Analyst information

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$40K

$88.4K

$155K

How much do lms analyst jobs pay per year?

As of Jul 17, 2026, the average yearly pay for lms analyst in the United States is $88,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $101,000.00 per year, depending on experience, location, and employer.

What are some typical challenges an LMS Analyst might face in their daily work?

LMS Analysts often manage troubleshooting system issues, handling data integrations, and customizing the platform to meet the evolving needs of instructors and learners. They may encounter challenges such as resolving user access problems, ensuring data integrity across systems, and staying up to date with frequent software updates or new LMS features. Working closely with IT, HR, and training departments also means balancing multiple priorities and deadlines. However, these challenges provide opportunities to build technical expertise and make a significant impact on the organization's learning and development goals.

What are the key skills and qualifications needed to thrive in the Lms Analyst position, and why are they important?

To thrive as an LMS Analyst, you need a strong understanding of learning management systems, data analysis, and instructional design, typically supported by a bachelor’s degree in education, information technology, or related fields. Familiarity with popular LMS platforms (such as Moodle, Cornerstone, or Blackboard), data reporting tools, and certifications like ATD or CompTIA CTT+ are often required. Excellent problem-solving skills, attention to detail, and effective communication enable analysts to collaborate with training teams and stakeholders. These skills are crucial for optimizing LMS performance, supporting end users, and ensuring effective delivery of online learning initiatives.

What is an LMS Analyst job?

An LMS Analyst is responsible for managing, optimizing, and troubleshooting Learning Management Systems (LMS) to support an organization's training and development programs. They ensure seamless system functionality, user support, data reporting, and integration with other HR or learning tools. LMS Analysts collaborate with instructional designers, IT teams, and stakeholders to enhance the learner experience and ensure compliance with company training requirements.

More about Lms Analyst jobs
What cities are hiring for Lms Analyst jobs? Cities with the most Lms Analyst job openings:
What are the most commonly searched types of Lms Analyst jobs? The most popular types of Lms Analyst jobs are:
What states have the most Lms Analyst jobs? States with the most job openings for Lms Analyst jobs include:
Infographic showing various Lms Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $88,429 per year, or $42.5 per hour.

Software Support Analyst

Vergent LMS

Ridgeland, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Job description

Company Description
Vergent LMS engineers a market-leading SaaS lending platform that empowers lenders to manage their retail and online lending operations through a sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting, powered by its AI and machine learning capabilities. With talented employees nationwide and offices in Ridgeland, Mississippi and Plano, Texas, Vergent LMS is one of America's fastest-growing privately held companies and has been listed on the Inc. 5000 list for seven years. From small business startups to enterprise-scale corporations, Vergent's innovative technology solutions power the lending operations of a diverse portfolio of clients located in the US, Canada, and Central America.
At Vergent LMS, we take our work seriously, but we don't take ourselves very seriously, with employee recognition, frequent company-supported events, and a company culture that is second to none. If you're passionate about what you do, but you want to be a part of a company that values it's employees and has built a culture around the concept of "work-life balance," then Vergent LMS is your career destination.
Introduction
As an Application Support Analyst, you will join a dedicated team of customer support professionals responsible for the initial review, troubleshooting and testing of all client support requests. This role requires the ability to provide critical, real-time analysis and problem-solving solutions to our software clients by asking applicable questions and retracing the steps and processes utilized by the customer to identify the potential cause of their reported problem. Once the problem is determined, the analyst may decide if collaboration with other quality assurance and software development teams is necessary to provide the optimal solution. Your responsibilities will include developing an intimate knowledge of the features, functionality, and security of our industry-leading loan management software in addition to maintaining an ongoing awareness of over 60+ external connections to vendor partner software products which expand our software's capabilities.
Essential Functions
  • Take ownership of incoming issues/requests from customers with a sense of urgency.
  • Must be capable of troubleshooting the cause of a reported problem by walking through the client's steps leading up to the problem, reproducing the reported problem within Vergent's software test environment, and finally, documenting (in detail) the steps taken, including the course of action taken to resolve the problem.
  • Must possess strong communication and critical thinking skills and be able to ask the correct questions necessary for testing a reported problem and providing a potential solution.
  • Must be willing and able to stay abreast of new company software and updates.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Competencies
  • Ability to take initiative related to the software and its updates
  • Document configuration and editing experience
  • Proficiency in Adobe Acrobat
  • Strong time management skills
  • Intensive customer Focus
  • Problem Solving and Analysis
  • Product Knowledge
  • Quality Focus
  • Collaborative team building
  • Active Listening
  • Multi-tasking
  • Must be punctual and able to work the established hours
  • 2 or more years of experience as a software support analyst

Work Environment
This job operates in a casual office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Company Benefits
  • Employee Recognition Program
  • Flexible Schedules
  • Casual Dress Code
  • Health Insurance
  • Dental/Vision
  • Parental Leave
  • 401K & 401K Matching
  • Long-Term Disability (100% covered)
  • Life Insurance (100% covered)
  • Supplemental Insurance
  • Coffee and Snacks Provided

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.