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Live In Fintech Jobs (NOW HIRING)

BTSE

Remote - Customer Service (Fintech)

$16.50 - $22.25/hr

Customer Service Representative BTSE Group is a leading global fintech and blockchain company that ... Proficient in using Customer Service CRM and Live Chat Platform * Capacity for independent thinking ...

Plaid Inc

Sales Manager, Fintech

New York, NY · On-site

$266K - $406K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle ...

BitGo

Sales Associate - Fintech

New York, NY · On-site

$115K - $125K/yr

Provide support for live deals, including but not limited to preparing presentations, proposals, and coordinating with other internal teams. * Become a subject matter expert in fintech & payments

Deutsche Bank

Client Sales Manager FinTech

New York, NY · On-site

$140K - $217K/yr

Our international team is based in >25 countries and covers clients across ~140 markets. We set ... That's why we are focused on providing benefits and perks that enable our colleagues to live ...

Apex Fintech Solutions

Sales Director

New York, NY · On-site +1

$154K - $193K/yr

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are ... to going live. * Lead meetings with decision makers while understanding their strategy and ...

Apex Fintech Solutions

Sales Director

Austin, TX · On-site +1

$154K - $193K/yr

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are ... to going live. * Lead meetings with decision makers while understanding their strategy and ...

Apex Fintech Solutions

Sales Director

New York, NY · On-site

$154K - $193K/yr

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are ... to going live. * Lead meetings with decision makers while understanding their strategy and ...

Plaid Inc

Account Executive - Fintech Named

New York, NY · On-site

$285K - $330K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle ...

Plaid Inc

Account Executive - Fintech Named

Manhattan, NY · On-site

$200 - $250/hr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington ...

MVB Bank, Inc.

$80 - $100/hr

... the environment in which Team Members thrive. Our culture impacts a wide range of elements ... Our values live at the core of all that we do - Trust, Commitment, Teamwork, Adaptive, Respect ...

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All JobsFintech JobsRemote JobsLive In Fintech Jobs

Live In Fintech information

What is a live in fintech professional?

A Live In Fintech professional typically refers to someone who lives onsite or in close proximity to a fintech startup or company, often as part of an accelerator, incubator, or intensive program. These professionals are deeply involved in developing and growing financial technology solutions, working alongside founders, engineers, and other stakeholders. Their roles can range from technical development to business strategy, and they often benefit from immersive environments that foster rapid innovation and close collaboration. Living onsite can help them more easily network, participate in workshops, and respond quickly to business needs. This setup is common in fintech hubs and during startup bootcamps.

What are some of the unique challenges faced by professionals working in a live-in fintech role, and how can they prepare for them?

Professionals in live-in fintech positions often face the challenge of balancing intense work schedules with personal boundaries, as they may be required to live onsite or closely integrate with the company's operations. This can blur the lines between work and personal life, making time management and setting clear boundaries crucial. Additionally, live-in fintech roles may involve rapid response to technical issues and close collaboration with cross-functional teams, requiring adaptability and strong communication skills. To prepare, candidates should develop resilience, establish routines for self-care, and be comfortable with a fast-paced, dynamic environment typical of fintech startups.

What are the key skills and qualifications needed to thrive as a fintech professional, and why are they important?

To thrive as a Fintech Professional, you generally need strong analytical skills, a background in finance or technology, and often a relevant degree in finance, computer science, or engineering. Familiarity with technical tools like blockchain platforms, data analytics software, programming languages (such as Python or SQL), and industry certifications (like CFA or Fintech-focused credentials) is typical. Standout professionals also demonstrate adaptability, problem-solving abilities, and strong communication skills to bridge gaps between technical and business teams. These skills are crucial for innovating and delivering secure, user-friendly financial solutions in a rapidly evolving industry.

What is the difference between Live In Fintech vs Live In Banking?

AspectLive In FintechLive In Banking
Work EnvironmentFast-paced, innovative tech firmsTraditional, corporate banking settings
Required CredentialsFinance, tech certifications often preferredFinance, banking certifications often required
Industry UsageFintech startups and companiesCommercial and retail banking institutions
Common Search IntentFintech roles, tech finance jobsBanking roles, financial services jobs

Live In Fintech and Live In Banking roles differ mainly in work environment, credentials, and industry focus. Fintech positions are typically found in innovative tech firms within the financial sector, requiring a mix of finance and tech skills. Banking roles are more traditional, often in established financial institutions, emphasizing banking certifications. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is it hard to get a job in live in fintech?

Securing a live-in fintech job can be competitive and typically requires relevant skills such as financial technology knowledge, programming, or data analysis. Candidates often need to demonstrate industry experience, certifications, or technical proficiency to improve their chances of employment.

Is live in fintech a high paying career?

Live in fintech roles can offer competitive salaries, especially for professionals with strong technical skills, financial knowledge, and relevant certifications. Compensation varies based on experience, location, and company size, but many positions in fintech are considered well-paying within the finance and technology sectors.

Is live in fintech a stressful job?

Live in fintech roles can be stressful due to fast-paced environments, strict deadlines, and the need for strong technical and financial knowledge. The level of stress varies depending on the specific position, company culture, and individual workload management skills.

What cities are hiring for Live In Fintech jobs?

Cities with the most Live In Fintech job openings:

What are the most commonly searched types of Fintech jobs?

The most popular types of Fintech jobs are:

What states have the most Live In Fintech jobs?

States with the most job openings for Live In Fintech jobs include:

Live In Fintech jobs near you
Infographic showing various Live In Fintech job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 53% As Needed, 15% Full Time, 20% Nights, and 1% Summer. Highlights an 71% Physical, 7% Hybrid, and 22% Remote job distribution.

Remote - Customer Service (Fintech)

Remote

BTSE
See more jobs at BTSEexternal

$16.50 - $22.25/hr

Other

Posted 5 days ago

Job description

Customer Service Representative

BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE's diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.

The Customer Service is responsible for delivering high-quality customer support to our client's global users across a multi-currency digital asset exchange and derivatives platform. This position involves managing customer inquiries and issues through a variety of online communication channels.

Key responsibilities include handling sensitive financial and account-related information with utmost confidentiality and precision. The role requires providing dedicated, high-quality support to VIP account holders, mutual onboarding partners, and white-label clients via live chat and CRM systems, ensuring a seamless and professional customer service experience.

The Customer Service may be assigned to market-specific support channels, which could include proprietary payment gateways. This may require language proficiency and cultural familiarity tailored to specific regions.

Duties & Responsibilities:

  • Assist customers on the platform by addressing concerns, requests, and queries across various communication channels, including support email, CRM systems, live chat, social media, community forums, and official messaging platforms (e.g., Telegram, WhatsApp, Discord).
  • Troubleshoot and coordinate with internal support teams and colleagues to resolve transaction, platform, wallet, and account-related issues efficiently and accurately.
  • Handle special tasks that may require additional support for VIPs, white label and/or mutual on-boarding partners; Co-manage high level customer support needs with the Sr. Customer Service Officer and/or CS Head
  • Build up FAQ, SOP, KB, Confluence for any new coming features and updates as required
  • Perform other tasks and duties to be assigned by Supervisor

Basic Qualifications:

  • Proficient in verbal and written English language (and/or any market-based language proficiency requirement)
  • Good soft skills and attitude (Courtesy, Interpersonal Skills, Positive/Proactive Attitude etc.)
  • Capacity for independent thinking, i.e. for finding ways to "resolve new problems or improve our services" on your own and share it with team members
  • Minimum of 2 years' experience in Customer Service, BPO, or a related client-facing support role.
  • Working Knowledge on e-commerce or digital retail industry
  • Willing to work a rotational schedule, including weekends and holidays
  • Willing to work at the office/business site in Manila

Preferred Qualifications:

  • Proficient in verbal and written English language (and/or any market-based language proficiency requirement)
  • Proficient in using Customer Service CRM and Live Chat Platform
  • Capacity for independent thinking, i.e. for finding ways to "resolve new problems or improve our services" on your own and share it with team members
  • With at least 2 years' Customer Service / BPO experience
  • Willing to work in a rotational schedule
  • Willing to work on business sites or at home as needed
  • Experience or knowledge in crypto or digital trading is an advantage

Apply