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Listener Jobs (NOW HIRING)

Listen Labs

Founding Events Lead

San Francisco, CA · On-site

$150K - $200K/yr

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes ...

Listen Labs

Founding Product Manager

San Francisco, CA · On-site

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours, not months. We help customers analyze conversations, surface themes, and ...

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How much do listener jobs pay per hour?

As of May 30, 2026, the average hourly pay for listener in the United States is $13.70, according to ZipRecruiter salary data. Most workers in this role earn between $8.65 and $16.83 per hour, depending on experience, location, and employer.

What is a Listener job?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

What are the key skills and qualifications needed to thrive in the Listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are some common challenges faced by Listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

Is empathetic listener a real job?

An empathetic listener is a skill often required in roles such as counselors, social workers, therapists, and customer service representatives. While 'empathetic listener' itself is not a formal job title, demonstrating empathy is essential in many professions that involve active listening and emotional support.
More about Listener jobs
What cities are hiring for Listener jobs? Cities with the most Listener job openings:
What are the most commonly searched types of Listener jobs? The most popular types of Listener jobs are:
What states have the most Listener jobs? States with the most job openings for Listener jobs include:
What job categories do people searching Listener jobs look for? The top searched job categories for Listener jobs are:
Listener jobs near you
Infographic showing various Listener job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $28,498 per year, or $13.7 per hour.
Media Intelligence / Social Listening Analyst

Media Intelligence / Social Listening Analyst

RiVidium, Inc

Alexandria, VA • On-site

Full-time

Posted 2 days ago

Job description

Full-Time/Part-Time
Full-Time
Description
RiVidium is seeking a Media Intelligence / Social Listening Analyst to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports Outreach & Engagement Services and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Performs PWS C.5.2.3.5 media intelligence; analyzes sentiment, tracks trends, and generates executive-level engagement reports. This position is contingent upon contract award.
Key Responsibilities
  • Monitor social and media channels to identify trends, sentiment, and relevant audience issues.
  • Analyze media and social listening data to support strategic communication decisions.
  • Prepare reports and recommendations that help improve message timing, reach, and effectiveness.
  • Coordinate with outreach and analytics teams to translate findings into action.

Basic Qualifications
  • Bachelor's degree in a relevant discipline or equivalent professional experience.
  • Relevant experience aligned to the role and labor category; openings may be filled at Senior (10+ yrs).
  • Ability to satisfy applicable Government personnel security requirements for the assigned role and work with sensitive but unclassified information.
  • Strong communication, teamwork, and documentation skills in a mission-focused delivery environment.
  • Demonstrated ability to produce high-quality digital, visual, written, or user-experience deliverables relevant to the role.

Preferred Qualifications
  • Experience supporting public sector, defense, or mission-focused digital communications programs.
  • Familiarity with audience analytics, user-centered design, accessibility, and content performance measurement.
  • Experience collaborating across content, design, stakeholder engagement, social media, and campaign teams.

Work Setting
This role is expected to support work in the Alexandria, Virginia area, with on-site support at the DoD Mark Center or other customer-approved locations as required. Hybrid support in the Alexandria, Virginia area is expected, with on-site support as required by the customer.
About the Organization
Established in 2008, RiVidium, Inc. (dba TripleCyber) is a VA-Verified SDVOSB and an SBA-Certified 8(a) company. To prepare our clients for the future, RiVidium has balanced all parts of our organization to attract the finest employees in order to 'Strive to be the missing element defining tomorrow's technology'. RiVidium keeps pace and surpasses its competitors by meeting challenges of advancements in Logistics, Human Capital, Cyber, Intelligence & Technology.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources (HR) at hr@rividium.com.
This position is currently accepting applications.

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