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Listener Jobs in Rhode Island (NOW HIRING)

Description: Customer Service Rep Pay Rate: $20/hr Location: Warwick, RI Start Date: 9/28/2026 Required Qualifications โ€ข High school diploma or equivalent (Associate's or Bachelor's preferred) โ€ข ...

Communicate with customers via telephone using strong communication skills, active listening, and empathy. * Drive solutions that best meet the customer's needs. * Analyze and resolve complex ...

Social Media Manager

Woonsocket, RI ยท On-site

$46 - $47/hr

Develop content and engagement strategies informed by social listening insights to improve brand sentiment and channel health. * Manage proactive community engagement across major social platforms.

Customer Care Advocate

Warwick, RI ยท On-site

$19 - $20/hr

The Customer Care Advocate handles inbound customer service inquiries via telephone and/or email and resolves complex customer issues.โ€ฏThe successful candidate will leverage effective listening ...

Korean Tutor

Providence, RI ยท Remote

$18 - $40/hr

Emphasizes listening practice with native speakers and connects Korean language to K-culture, business, and academic applications. * Curriculum Awareness & Adaptive Instruction: Familiar with Korean ...

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Showing results 1-20

Listener information

See Rhode Island salary details

$7

$13

$21

How much do listener jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for listener in Rhode Island is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $8.46 and $16.49 per hour, depending on experience, location, and employer.

What is a listener?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

What are the key skills and qualifications needed to thrive in the listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are some common challenges faced by listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

Can I get paid to be a listener?

Yes, as a listener, you can get paid through roles such as customer service representatives, mental health support, or call center agents, where active listening is essential. These jobs often require good communication skills, patience, and sometimes specific training or certifications, and may involve remote or in-person work with flexible schedules.

What are popular job titles related to Listener jobs in Rhode Island?

For Listener jobs in Rhode Island, the most frequently searched job titles are:

Infographic showing various Listener job openings in Rhode Island as of August 2026, with employment types broken down into 9% Internship, and 91% Full Time. Highlights an 100% In-person job distribution, with an average salary of $27,908 per year, or $13.4 per hour.

Remote After Training - Customer Service Rep

Axelon

Warwick, RI โ€ข On-site

$15.75 - $21.25/hr

Other

Re-posted 19 days ago


Job description

Job Title

Location: Warwick, RI

Work Mode: Hybrid - Split arrangement between office and non-office location; typically 3 days per week in office

Training hours: 8:30am - 5:00pm EST, Monday - Friday

Post-training hours: 8:00am - 6:00pm EST, with shifts assigned within these hours

Responsibilities
  • Communicate with customers via telephone using strong communication skills, active listening, and empathy.
  • Drive solutions that best meet the customer's needs.
  • Analyze and resolve complex customer issues regarding various product aspects, policy provisions, claim status, and basic procedures.
  • Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, and a desire to make a difference.
  • Efficiently process transactions and refer requests for other policy modifications to appropriate areas.
  • Support special product and/or service campaigns as needed or requested by the customer.
  • Access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
  • Perform responsibilities in a professional manner while exercising strong verbal, interpersonal, and high-quality service skills.
Requirements
  • Suggested 2 years of experience in Customer Service. Prior Call Center experience is highly preferred.
  • Must live within one hour commute of Warwick, RI.
  • Experience navigating multiple screens while delivering good customer experience.
  • Strong computer/keyboard skills as well as analytical and problem-solving skills.
  • Quickly grasps information and efficiently solves verbal challenges with strategic thinking.
  • Communicates complex verbal and written concepts with ease.
  • Strong home internet connection is required with at least 50 Mbps internet speed.
Preferred Skills
  • High School diploma, GED, some college experience, trade, or professional certification.
  • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
  • Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style.

Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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