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Listener Jobs in Rhode Island (NOW HIRING)

Customer Service Rep - Senior

Warwick, RI ยท On-site

$18.75 - $26/hr

The successful candidate will leverage effective listening skills, attention to detail, strong intellectual curiosity, and honest desire to make a difference to ensure each customer experience is ...

New

Active listening, and empathy. โ€ข Drive solutions that best meet the customer's needs. โ€ข Analyze and resolve complex customer issues such as requests regarding various product aspects, policy ...

Customer Service

Warwick, RI ยท On-site

$20/hr

Active listening, and empathy. โ€ข Drive solutions that best meet the customer's needs. โ€ข Analyze and resolve complex customer issues such as requests regarding various product aspects, policy ...

Customer Service Rep - Senior

Warwick, RI ยท On-site

$19.25 - $26.50/hr

The successful candidate will leverage effective listening skills, attention to detail, strong intellectual curiosity, and honest desire to make a difference to ensure each customer experience is ...

New

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages ...

Must be able to effectively listen and communicate with team members. Must have the ability to multi- task and excluder pressure. Adhere to all company policies, procedures, processes and safety ...

Kitchen Designer

Middletown, RI ยท On-site

$20/hr

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Kitchen Designer

Coventry, RI ยท On-site

$20/hr

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Kitchen Designer

Smithfield, RI ยท On-site

$20/hr

Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on ...

Showing results 21-40

Listener information

See Rhode Island salary details

$7

$13

$21

How much do listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for listener in Rhode Island is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $8.46 and $16.49 per hour, depending on experience, location, and employer.

What is a listener?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

Can I get paid to be a listener?

Yes, as a listener, you can get paid through roles such as customer service representatives, mental health support, or call center agents, where active listening is essential. These jobs often require good communication skills, patience, and sometimes specific training or certifications, and they typically involve working in a structured environment with set schedules.

What are some common challenges faced by listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

What are the key skills and qualifications needed to thrive in the listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are popular job titles related to Listener jobs in Rhode Island? For Listener jobs in Rhode Island, the most frequently searched job titles are:
Infographic showing various Listener job openings in Rhode Island as of July 2026, with employment types broken down into 72% Full Time, 21% Part Time, 5% Contract, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $27,908 per year, or $13.4 per hour.

Customer Service Rep - Senior

Dexian

Warwick, RI โ€ข On-site

$18.75 - $26/hr

Other

Posted yesterday

New


Job description

Basic Required Qualifications:
  • 2+ years of customer service experience
  • Flexible to work specific shifts during hours of operation between 8:00am 8:00pm EST, Monday through Friday; must be flexible regarding the ability to work overtime & shift worked, which may change based on business need
  • High School diploma, GED
Role Value Proposition:
  • Are you someone that enjoys problem solving and putting customers first? Do you want to directly impact the lives of our customers? Then we have an amazing opportunity for you: We are actively hiring Customer Care Advocates for our Global Customer Solutions and Operations (GCSO) contact center team, starting on 9/28/26. After paid training, you will join the in-bound customer service team, putting customers at the heart of all you do.
  • Global Customer Service and Operations serves the clients customers around the world, fulfilling their servicing, underwriting, policy administration and claims needs. We are guided by our purpose, putting the customer at the center of everything we do. And, just like our customers are at the center, so are our people. We strive to make sure our employees are heard, valued and inspired to progress. We believe when all of us with our unique backgrounds, skills, perspectives, and voices come together; even more is possible.
  • As a leader in insurance, the client never underestimates the significance of the impact made by associates.
Summary of Responsibilities:
  • The Customer Care Advocate handles inbound customer service inquiries via the telephone and/or email and resolves complex customer issues.
  • The successful candidate will leverage effective listening skills, attention to detail, strong intellectual curiosity, and honest desire to make a difference to ensure each customer experience is exceptional.
  • With an understanding of the customers' needs and wants and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
  • This is a full-time virtual position.
Accident & Health Call Types:
  • Accident & Health services 3 primary types of voluntary benefit policies offered to employees during their company's open enrollment - Critical Illness, Hospital Indemnity, & Group Accident.
  • We offer assistance during their company's enrollment period, as well as fielding questions regarding Billing, Claims, and Plan Information for existing plans. In addition, we also service enrollments in Retiree Dental for select companies.
  • The candidates selected for this position will be providing customer service to inbound customers calling our 800 number.
  • The client has the highest expectations for our Customer Care Advocates to always provide an exceptional customer experience on every call.
  • Always remain professional
  • Never place blame on the customer or employer
  • Make a customer connection
  • Continuous Improvement environment- Always looking to improve both individual performance and the processes we have in place
Principal Responsibilities:
  • Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Respond to customer requests via telephone or email, providing excellent service to The clients customers who have insurance or other financial service products or benefit plans and providing solutions that best match the customers needs.
  • Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
  • Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.
  • Enhance and strengthen the relationship between the customer and The client using strong communication skills, keen listening skills and empathy.
  • Support special product and/or service campaigns as needed, or if solicited by the customer.
  • Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customers inquiry.
  • Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Preferred Qualifications:
  • Some college experience, trade or professional certification.
  • Insurance or Financial Services industry experience or Product specific experience.
  • Prior Call Center experience is highly preferred.
  • A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
  • A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
  • Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
  • Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of The client.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.