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Listener Jobs in Pennsylvania (NOW HIRING)

Trax Farm Market

Customer Service- Full-Time

Finleyville, PA · On-site

$15.25 - $20.75/hr

Monday-Saturday 9:00AM-8PM and Sunday 9:00AM-6:00PM General Description: -Great talker but better listener Must have excellent communication and listening skills~ in Person and on the phone -Ensure ...

Trax Farm Market

Customer Service- Full-Time

Finleyville, PA · On-site

$15.25 - $20.75/hr

Monday-Saturday 9:00AM-8PM and Sunday 9:00AM-6:00PM General Description: -Great talker but better listener Must have excellent communication and listening skills~ in Person and on the phone -Ensure ...

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All JobsListener JobsListener Jobs in Pennsylvania

Listener information

See Pennsylvania salary details

$7

$13

$22

How much do listener jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for listener in Pennsylvania is $13.73, according to ZipRecruiter salary data. Most workers in this role earn between $8.65 and $16.88 per hour, depending on experience, location, and employer.

What is a listener?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

Can I get paid to be a listener?

Yes, as a listener, you can get paid through roles such as customer service representatives, mental health support, or call center agents, where active listening is essential. These jobs often require good communication skills, patience, and sometimes specific training or certifications, and they typically involve working in a structured environment with set schedules.

What are some common challenges faced by listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

What are the key skills and qualifications needed to thrive in the listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are the most commonly searched types of Listener jobs in Pennsylvania? The most popular types of Listener jobs in Pennsylvania are:
What are popular job titles related to Listener jobs in Pennsylvania? For Listener jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Listener jobs in Pennsylvania look for? The top searched job categories for Listener jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Listener jobs? Cities in Pennsylvania with the most Listener job openings:
Listener jobs near you
Infographic showing various Listener job openings in Pennsylvania as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,566 per year, or $13.7 per hour.

Social Intelligence Senior Analyst

Athena Global Advisors

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

About Athena
Athena is a creative place for leaders, risk-takers, and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For more than a decade, we've delivered business insights, marketing strategies, and brand activations for leading organizations across industries ranging from telecommunications to major league sports.
Our people make Athena, Athena. As a three-time Philadelphia Inquirer Top Workplace, we pride ourselves on fostering an environment where passion meets excellence. We are solutions-oriented, collaborative, and not afraid to roll up our sleeves to make work that works-while sharing a few laughs along the way.
About the role
As the Social Intelligence Senior Analyst, you'll manage day-to-day social listening, alerting, and reporting workstreams for a Fortune 50 client, helping the team identify emerging issues, translate digital conversations into actionable insights, and support timely client decision-making. This role requires strategic thinking, hands-on analysis, strong project coordination, and confident client communication.
As part of a high-performing team of analysts, the Social Intelligence Senior Analyst will work closely with the account leader and client stakeholders to uncover new opportunities to deliver insights and enhance brand, business, and customer intelligence. This individual will also contribute to integrated digital reporting for the client, including paid social, organic social, and website metrics.
We're looking for an experienced social intelligence professional who enjoys uncovering patterns within complex datasets, thrives in fast-moving environments, and can independently translate findings into meaningful business insights for executive audiences.
Requirements
What you'll be responsible for:
  • Own daily social listening activities, monitoring brand health, reputation, competitive activity, emerging issues, and key business priorities while delivering timely intelligence to client stakeholders.
  • Build and maintain advanced Boolean queries across Sprinklr, Brandwatch, NetBase, Talkwalker, Meltwater, or similar social listening platforms.
  • Monitor brand health, emerging issues, competitive activity, and conversation trends in real time.
  • Analyze the competitive landscape, industry trends, consumer sentiment, and emerging conversations to identify opportunities, risks, and actionable recommendations.
  • Develop and contribute to executive-ready dashboards, reports, and presentations that highlight social, digital, and website performance for senior client leadership.
  • Translate social and digital analytics into actionable recommendations that strengthen brand intelligence, support communications strategy, and inform enterprise decision-making.
  • Operate within a flexible and occasionally adjusted schedule, with the possibility of evening and/or weekend work to support real-time monitoring and client needs.

Skills and experience you should have:
  • 4-6 years of experience in social media intelligence, social listening, digital marketing analytics, or a related field.
  • Expertise using enterprise social listening platforms such as Sprinklr, Brandwatch, Talkwalker, Meltwater, NetBase Quid, Synthesio, Hootsuite, or similar platforms, including advanced Boolean query development and optimization.
  • Strong strategic understanding of social listening capabilities and passion for staying educated about developments.
  • Experience analyzing paid, owned, and earned social media performance across multiple digital channels.
  • Experience with Google Analytics 4 (GA4) or comparable website analytics platforms.
  • Demonstrated ability to translate complex data sets into insightful non-technical stories.
  • Excellent written and verbal communication skills.
  • Experience presenting insights to senior leadership through executive-ready reports, dashboards, and presentations.
  • Demonstrated ability to independently manage analytical workstreams and collaborate effectively with internal teams, external partners, and client stakeholders.
  • High level of comfort operating in a fast-paced environment, independently prioritizing multiple projects, and maintaining exceptional attention to detail.
  • Advanced Microsoft Excel and PowerPoint skills, including experience presenting data visually for executive audiences.
  • Experience building dashboards using Tableau, Power BI, Looker Studio, or similar visualization platforms preferred.
  • Bachelor's degree in marketing, market research, data analytics, economics, business administration, or a related field, or equivalent relevant professional experience.
  • Experience supporting Fortune 500 brands, communications agencies, public relations firms, marketing agencies, consulting organizations, or enterprise corporate communications teams preferred.

Benefits
Medical, vision and dental benefits, including a $1,000 Health Reimbursement Account; matching 401(k); generous paid time off; and substantial parental leave.
Athena is an equal opportunity and affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance applying for a position, please contact us at 866.299.6040.

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