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Listener Jobs in New York (NOW HIRING)

Mondo

Social Listening Analyst

Manhattan, NY · Remote

Social Listening Analyst Location-Type: Remote Start Date Is: ASAP Duration: 12 Month Contract Compensation Range: 50-55$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized ...

Listen Labs

Head of Customer Marketing

New York, NY · On-site

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Customer Success Manager

New York, NY · On-site

$140K - $170K/yr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Business Development Lead

New York, NY · On-site

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Customer Success Manager

Manhattan, NY · On-site

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Engagement Manager

New York, NY · On-site

$140K - $170K/yr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs, Inc

Head of Customer Marketing

Manhattan, NY · On-site

$150 - $210/hr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Insights Analyst

New York, NY · On-site

$85K - $110K/yr

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes ...

Listen Labs, Inc.

Customer Success Manager

Manhattan, NY · On-site

$90 - $140/hr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Listen Labs

Insights Strategist

New York, NY · On-site

$90K - $150K/yr

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes ...

Listen Labs

Growth

New York, NY · On-site

$150K - $200K/yr

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes ...

Listen Labs

Account Executive, Enterprise

New York, NY · On-site

$250K - $300K/yr

Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes ...

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Listener information

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How much do listener jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for listener in New York is $14.99, according to ZipRecruiter salary data. Most workers in this role earn between $9.47 and $18.41 per hour, depending on experience, location, and employer.

What is a listener?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

What are the key skills and qualifications needed to thrive in the listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are some common challenges faced by listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

Can I get paid to be a listener?

Yes, as a listener, you can get paid through roles such as customer service representatives, mental health support, or call center agents, where active listening is essential. These jobs often require good communication skills, patience, and sometimes specific training or certifications, and may involve remote or in-person work with flexible schedules.

What are the most commonly searched types of Listener jobs in New York?

The most popular types of Listener jobs in New York are:

What are popular job titles related to Listener jobs in New York?

For Listener jobs in New York, the most frequently searched job titles are:

What job categories do people searching Listener jobs in New York look for?

The top searched job categories for Listener jobs in New York are:

What cities in New York are hiring for Listener jobs?

Cities in New York with the most Listener job openings:

Listener jobs near you
Infographic showing various Listener job openings in New York as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,178 per year, or $15 per hour.

Social Listening Analyst

Mondo

Manhattan, NY • Remote

Contractor

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Social Listening Analyst Location-Type: Remote Start Date Is: ASAP Duration: 12 Month Contract Compensation Range: 50-55$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship. Job Description:

We're seeking a creative, self-motivated, and driven social analyst to support our social listening and analytics function. This role is within an agency end client.

The Global Social Media team oversees dozens of social accounts across the world on LinkedIn, Instagram, Facebook, X, and TikTok, including the main end client brand handles.

In this role, you'll analyze data to support our social media strategy and business decisions. You'll work with teams inside and outside of the end client to track and analyze social media trends, measure our performance, and identify ways to better connect with key audiences. Your work will help us understand who we're reaching, how we're performing across different platforms, and provide insights to improve our social media efforts and strengthen the end client's reputation.

We're looking for someone who is detail-oriented, analytical, and skilled at turning social media data into useful insights. You should be comfortable using tools like Excel, Tableau, Sprinklr, and Brandwatch to track performance, spot trends, and deliver recommendations. In addition to analyzing data, you'll support social listening efforts—monitoring conversations happening about the client and surfacing opportunities to engage. You should have a strong understanding of social media and be able to combine data with good judgment to inform content and channel strategies. Success in this role requires strong communication, project management, and collaboration skills.

Key job responsibilities

  • Maintain measurement and reporting consistency for social media performance across 30 social accounts in nine countries across North America, Europe, and APAC
  • Conduct research and analysis to answer key business questions related to audience, content, or channel performance, identifying the data required for each project and leveraging existing research from partner teams
  • Support social media managers with data storytelling, helping prioritize metrics and surface insights from performance data
  • Execute social listening efforts to monitor and analyze audience conversations and key communications topics, e.g., generative AI, sustainability
  • Collaborate with other analytics, reporting, and research teams to implement best practices, apply benchmarks, and develop insights
  • Coordinate with the team's data agency and liaise with the organization's in-house operations and technology function
  • Apply resourcefulness and creativity to overcome obstacles and identify solutions

Minimum qualifications

  • 5 years of professional non-internship marketing experience
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience supporting campaigns across a multitude of timezones and languages
  • Experience with social listening programs and software (e.g., Brandwatch)
  • Experience analyzing social trends and data and translating them into actionable insights
  • Experience working with agencies
  • Bachelor's degree in a related field

Preferred qualifications

  • Work experience with large cross-functional teams and agency partners