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Remote Listener Jobs (NOW HIRING)

Remote Recruitment

Customer Retention Specialist

$14.50 - $20/hr

Customer Retention Specialist Remote Recruitment is hiring a Customer Retention Specialist for our UK-based clients. This is a fully remote position offering South African professionals an excellent ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Clear, professional spoken English with strong listening skills * Familiarity with CRM systems or ... Fully remote -- work from anywhere in South Africa * Working hours: 09:00-17:00 UK time (11:00-19 ...

A-Nu Virtual Solutions LLC

REMOTE CUSTOMER SERVICE

$17.99/hr

Remote (U.S. Only - See exclusions) The Mission Serve as the vital link between generous donors and ... Deep empathy, active listening, and meticulous attention to detail. * Tech: Windows 11 PC ...

A-Nu Virtual Solutions LLC

REMOTE CUSTOMER SERVICE

$17.99/hr

Remote (U.S. Only - See exclusions) The Mission Serve as the vital link between generous donors and ... Deep empathy, active listening, and meticulous attention to detail. Tech: Windows 11 PC ...

Global Contact Services

Customer Care Associate - Remote

$14.75 - $20.50/hr

Excellent communication skills - clear speaking, focused listening, note taking, data entry ... Remote environment - must have a designated area, free of distractions and background noise to ...

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How much do remote listener jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote listener in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

More about Remote Listener jobs
What cities are hiring for Remote Listener jobs? Cities with the most Remote Listener job openings:
What are the most commonly searched types of Listener jobs? The most popular types of Listener jobs are:
What states have the most Remote Listener jobs? States with the most job openings for Remote Listener jobs include:
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Remote Listener jobs near you
Infographic showing various Remote Listener job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 81% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,598 per year, or $21 per hour.

Customer Retention Specialist

Remote Recruitment

Remote

$14.50 - $20/hr

Other

Posted 11 days ago

Job description

Customer Retention Specialist

Remote Recruitment is hiring a Customer Retention Specialist for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.

Key Responsibilities

  • Proactively identify at-risk customers and reach out before they churn
  • Conduct empathetic retention calls, resolve complaints and address concerns
  • Negotiate contract renewals, upgrades and pricing arrangements
  • Design and execute win-back campaigns for recently churned customers
  • Track and report retention metrics and customer health scores weekly
  • Collaborate with customer success and product teams to improve the experience

Requirements

  • 2+ years of customer success, retention or account management experience
  • Empathetic and persuasive communicator with strong problem-solving skills
  • Comfortable handling difficult conversations and objections confidently
  • Experience with CRM and customer success platforms such as Salesforce or Gainsight
  • Self-motivated and capable of managing an independent caseload remotely

What We Offer

  • R27,000/month
  • 100% remote, UK business hours
  • Career growth and professional development
  • Exposure to leading UK businesses and practices

Remote Recruitment – connecting top South African talent with UK employers. Apply today.

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