Workforce Manager
OR · On-site +1
Ensure staffing aligns with service-level goals * Maintain Workforce Management platforms (e.g., Zendesk, ADP) * Configure queues, skills, schedules, and forecasting inputs * Troubleshoot system ...
Workforce Manager
OR · On-site +1
Ensure staffing aligns with service-level goals * Maintain Workforce Management platforms (e.g., Zendesk, ADP) * Configure queues, skills, schedules, and forecasting inputs * Troubleshoot system ...
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
Analyst - Workforce
Cincinnati, OH · On-site
The Workforce Analyst works independently, uses workforce management tools, provides support and effective staff planning to deliver the appropriate level of service to UC Health's patient's and ...
New
The Workforce Development Specialist III performs advanced (senior-level) employment work. Work involves conducting interviews to assess client needs, disseminating information and facilitating ...
The Workforce Development Specialist III performs advanced (senior-level) employment work. Work involves conducting interviews to assess client needs, disseminating information and facilitating ...
Workforce Management Manager
Wichita, KS · On-site
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
Workforce Management Manager
Wichita, KS · On-site
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of workforce strategy to ensure optimal staffing, accurate forecasting, and strong service level ...
Quick apply
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of workforce strategy to ensure optimal staffing, accurate forecasting, and strong service level ...
Workforce Management Manager
Wichita, KS · On-site
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
Workforce Management Manager
Wichita, KS · On-site
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
Manager Workforce Planning
Pittsburgh, PA · On-site
This job leads the team accountable for labor and workforce planning. The incumbent is a key ... Oversees the development of reliable and achievable labor targets, service level agreements, and ...
Manager Workforce Planning
Pittsburgh, PA · On-site
This job leads the team accountable for labor and workforce planning. The incumbent is a key ... Oversees the development of reliable and achievable labor targets, service level agreements, and ...
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
Partners with leadership to provide insights and recommendations on staffing risks, service level ... Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as ...
Uses workforce management software and analytic tools to provide quality forecasts based upon ... Proven ability to communicate data to high level stakeholders * Knowledge of statistical concepts ...
Uses workforce management software and analytic tools to provide quality forecasts based upon ... Proven ability to communicate data to high level stakeholders * Knowledge of statistical concepts ...
Preferred Skills : * Experience supporting enterprise-level contingent workforce programs ... Knowledge of procurement processes and contract management. * Familiarity with workforce compliance ...
Preferred Skills : * Experience supporting enterprise-level contingent workforce programs ... Knowledge of procurement processes and contract management. * Familiarity with workforce compliance ...
Prepare executive-level briefings, decision papers, white papers, congressional responses, and strategic communications products. * Monitor workforce project schedules, budgets, milestones, risks ...
Prepare executive-level briefings, decision papers, white papers, congressional responses, and strategic communications products. * Monitor workforce project schedules, budgets, milestones, risks ...
Workforce Analyst
Brownsville, TX · On-site
Workforce Management Application Deadline: Ongoing until positions are filled. to apply, please ... Purpose Responsible for day to day management of service level, site efficiency/occupancy and ...
Workforce Analyst
Brownsville, TX · On-site
Workforce Management Application Deadline: Ongoing until positions are filled. to apply, please ... Purpose Responsible for day to day management of service level, site efficiency/occupancy and ...
This role leverages WFM tools, including Genesys, to ensure appropriate workforce coverage, achieve service level objectives, and drive operational efficiency. Partnering closely with Specialized ...
New
This role leverages WFM tools, including Genesys, to ensure appropriate workforce coverage, achieve service level objectives, and drive operational efficiency. Partnering closely with Specialized ...
New
Workforce Specialist
Overland Park, KS · On-site
This position will be a collaborative member of the Workforce Development team whose purpose is to ... level of organizational skills, pay close attention to detail and experience managing data in ...
Workforce Specialist
Overland Park, KS · On-site
This position will be a collaborative member of the Workforce Development team whose purpose is to ... level of organizational skills, pay close attention to detail and experience managing data in ...
The base salary offered for this role and level of experience will begin at $170,000.00 and up to ... Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a ...
The base salary offered for this role and level of experience will begin at $170,000.00 and up to ... Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a ...
Manager, Workforce Planning
Elm Springs, AR · On-site
$80K - $155K/yr
Service Level Achievement * Schedule Efficiency * Schedule Adherence * Occupancy * Staffing Variance * Overtime & VTO Optimization * Productivity * Workforce Utilization * Stakeholder Satisfaction ...
Manager, Workforce Planning
Elm Springs, AR · On-site
$80K - $155K/yr
Service Level Achievement * Schedule Efficiency * Schedule Adherence * Occupancy * Staffing Variance * Overtime & VTO Optimization * Productivity * Workforce Utilization * Stakeholder Satisfaction ...
Workforce Specialist
Overland Park, KS · On-site
This position will be a collaborative member of the Workforce Development team whose purpose is to ... level of organizational skills, pay close attention to detail and experience managing data in ...
Workforce Specialist
Overland Park, KS · On-site
This position will be a collaborative member of the Workforce Development team whose purpose is to ... level of organizational skills, pay close attention to detail and experience managing data in ...
Level Workforce information
See salary details
$25K - $37.5K
5% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$37.5K - $49.9K
26% of jobs
The median wage is $62.4K / yr.
$49.9K - $62.4K
19% of jobs
$62.4K - $74.8K
11% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$74.8K - $87.3K
14% of jobs
$87.3K - $99.7K
10% of jobs
$99.7K - $112.2K
4% of jobs
$112.2K - $124.6K
7% of jobs
$124.6K - $137.1K
1% of jobs
$137.1K - $149.5K
1% of jobs
$149.5K - $162K
1% of jobs
$25K
$76.4K
$162K
How much do level workforce jobs pay per year?
As of Aug 22, 2026, the average yearly pay for level workforce in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.
What is the difference between Level Workforce vs Entry-Level Worker?
| Aspect | Level Workforce | Entry-Level Worker |
|---|---|---|
| Credentials | Varies; may include certifications or specialized training | Typically minimal; high school diploma or equivalent |
| Work Environment | Often in structured roles with defined responsibilities | On-the-job training, supervised tasks |
| Employer Usage | Used for roles requiring some experience or skills | Used for individuals starting their careers |
| Search & Comparison Intent | Understanding career progression, job requirements | Finding entry-level opportunities, training programs |
Level Workforce generally refers to employees with some experience or specialized skills, whereas Entry-Level Worker describes individuals just starting their careers with minimal experience. The distinction helps job seekers and employers understand the expected qualifications and responsibilities for each role.
What cities are hiring for Level Workforce jobs?
Cities with the most Level Workforce job openings:
What states have the most Level Workforce jobs?
States with the most job openings for Level Workforce jobs include:
What job categories do people searching Level Workforce jobs look for?
The top searched job categories for Level Workforce jobs are:
Job description
The Workforce Manager is responsible for supporting workforce management systems, forecasting workload demand, scheduling staff, and optimizing staffing efficiency across operations. This role ensures accurate reporting, system configuration, and performance monitoring to improve service levels, productivity, and operational outcomes.
Primary Responsibilities:
- Analyze historical data to forecast call volume/workload trends
- Develop short-term and long-term staffing models
- Monitor real-time adherence and staffing levels
- Recommend adjustments based on performance metrics
- Build and maintain employee schedules
- Manage shift bids, PTO planning, and staffing coverage
- Support intraday management decisions
- Ensure staffing aligns with service-level goals
- Maintain Workforce Management platforms (e.g., Zendesk, ADP)
- Configure queues, skills, schedules, and forecasting inputs
- Troubleshoot system issues and partner with IT/vendors
- Support upgrades and enhancements
- Partner with operations leaders on staffing strategies
- Identify efficiency improvement opportunities
- Support workforce planning meetings / Maintain documentation and process workflows
Qualifications:
- Bachelor's degree in Business, Analytics, IT, or related field (or equivalent experience)
- 2+ years' Workforce Management or call center analytics experience
- Experience with WFM platforms (Zendesk, HubSpot, Verint, NICE, Aspect, UKG, Genesys, etc.)
- Advanced Excel skills (pivot tables, formulas, trend analysis)
- Strong analytical and problem-solving ability
- Attention to detail and data accuracy
- Experience supporting multi-site or multi-channel environments preferred
- SQL, Power BI, or Zendesk "CRM" experience preferred
- Knowledge of forecasting models preferred
- Healthcare, contact center, or operations background preferred