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Aegis Communications Jobs (NOW HIRING)

Orgro

AEGIS Engineer

Philadelphia, PA · On-site

$56K - $72K/yr

Engineer I, AEGIS Company: Orgro, Inc. Location: Mt. Laurel / Moorestown, NJ (On-site) Clearance ... We provide documented processes and transparent communication so you can focus on doing your best ...

Orgro

AEGIS Engineer

Philadelphia, PA · On-site

$56K - $72K/yr

Engineer I, AEGIS Company: Orgro, Inc. Location: Mt. Laurel / Moorestown, NJ (On-site) Clearance ... We provide documented processes and transparent communication so you can focus on doing your best ...

Orgro

AEGIS Engineer

Philadelphia, PA · On-site

$56K - $72K/yr

Engineer I, AEGIS Company: Orgro, Inc. Location: Mt. Laurel / Moorestown, NJ (On-site) Clearance ... We provide documented processes and transparent communication so you can focus on doing your best ...

Astrion

AEGIS Missile Software Engineer

Dahlgren, VA · On-site

$100K - $150K/yr

Overview AEGIS Missile Software Engineer Job Location: Dalhgren, Virginia Job Status: Full Time ... Communications, components, development and integration within the Guidance Section (GS) and ...

GDIT

AEGIS Tactical Action Officer Trainer

Dahlgren, VA

$72K - $98K/yr

... communications. * The candidate will provide subject matter expertise in support of curriculum development for ATRC courses supporting operational employment of Aegis Combat System. * Provides ...

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Aegis Communications information

See salary details

$31K

$72.8K

$248.5K

How much do aegis communications jobs pay per year?

As of Aug 22, 2026, the average yearly pay for aegis communications in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is Aegis Communications?

Aegis Communications is a global business process outsourcing (BPO) company that provides customer experience management services for a variety of industries, including telecommunications, healthcare, banking, and retail. They offer services such as customer support, technical support, sales, and back-office solutions through voice, email, chat, and social media channels. The company focuses on helping clients improve customer satisfaction, streamline operations, and reduce costs by leveraging technology and skilled personnel. Aegis operates contact centers in multiple countries and is known for its commitment to quality and innovation in customer service.

What are some common challenges faced by customer service representatives at Aegis Communications, and how can they be addressed?

Customer service representatives at Aegis Communications often encounter challenges such as handling high call volumes, addressing complex customer concerns, and adapting to rapidly changing product information. To succeed, representatives are encouraged to utilize the comprehensive training provided, seek support from team leads and peers, and make use of internal knowledge bases. Maintaining strong communication skills and a positive, solution-oriented attitude also helps in overcoming these challenges and delivering excellent customer experiences.

What are the key skills and qualifications needed to thrive as a customer service representative at Aegis Communications, and why are they important?

To thrive as a Customer Service Representative at Aegis Communications, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and the ability to handle stressful situations are valuable soft skills that set top performers apart. These skills and qualities are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining client satisfaction in a fast-paced environment.

What is the difference between Aegis Communications vs Customer Service Representative?

AspectAegis CommunicationsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, marketing, customer supportRetail, telecom, banking, and service industries
Common Search/ComparisonCustomer support roles, communication jobsCustomer service jobs, support roles

While both roles involve communication and customer interaction, Aegis Communications typically refers to a company providing customer support or telecommunication services, whereas a Customer Service Representative is a job title for individuals working in customer support across various industries. The roles often overlap in skills and work environment, but Aegis Communications is a specific employer or platform, while Customer Service Representative is a broader job title.

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Cities with the most Aegis Communications job openings:

What states have the most Aegis Communications jobs?

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What job categories do people searching Aegis Communications jobs look for?

The top searched job categories for Aegis Communications jobs are:

Aegis Communications jobs near you
Infographic showing various Aegis Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.

AEGIS Engineer

Orgro

Philadelphia, PA • On-site

$56K - $72K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Job description

Engineer I, AEGIS

Company: Orgro, Inc.
Location: Mt. Laurel / Moorestown, NJ (On-site)
Clearance: Active or eligible DoD Security
Employment Type: Full-time

About Orgro

Orgro is a mission-driven federal contractor focused on delivering high-quality engineering outcomes for defense programs. We combine disciplined processes with a culture of respect and accountability-helping our teams thrive while meeting complex program needs.

Position Overview

We are seeking a Systems Engineer to support the AEGIS TECHREP program under Engineering Support Services (ESS). This role focuses on software/system verification, product validation, and technical documentation for radar and sensor systems. You'll work across the engineering lifecycle, ensuring test artifacts are clear, traceable, and actionable.

Key Responsibilities

  • Plan and execute system/software verification for radar/sensor capabilities.
  • Develop and maintain test plans, procedures, and reports with clear pass/fail criteria.
  • Perform data analysis and present findings to stakeholders.
  • Support product validation and release readiness activities.
  • Review computer systems requirements and document discrepancies
  • Maintain metrics on tested computer requirements
  • Brief Leadership on projects assigned
  • Author customer-facing documentation and contribute to monthly reporting deliverables.
  • Collaborate with cross-functional teams (prime, subcontractors, and government) to align on scope and close actions.
  • Operate within cleared environments following NAVSEA/BAE security protocols and Orgro SOPs.

Qualifications

Required:

  • Bachelor's degree in Computer Science or Engineering, or related field (or equivalent experience).
  • 2+ years in systems/software test & verification within defense/DoD programs.
  • Strong technical writing and data analysis skills.
  • Active Secret clearance or ability to obtain one.

Preferred:

  • Experience with AEGIS or naval radar systems.
  • Experience with Linux OS, Coding, Systems Testing
  • Contribution to SETR or equivalent engineering reviews.

Work Arrangement

  • On-site in Mt. Laurel/Moorestown, NJ to support test events and daily collaboration.

Why Join Orgro?

  • People First: We believe great work starts with respect and empathy-for our team and our customers.
  • Clear Expectations: No guesswork. We provide documented processes and transparent communication so you can focus on doing your best work.
  • Work-Life Balance: We value your time and well-being. Flexible scheduling and realistic deadlines are part of our culture.
  • Supportive Environment: Access to Orgro SOPs, templates, and mentorship to make your work repeatable, auditable, and stress-free.
  • Mission That Matters: Your contributions directly support national defense and the safety of those who serve.

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Employment Type: FULL_TIME

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