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Aegis Communications Jobs (NOW HIRING)

Pugh Associates

AEGIS Development Lead

Washington, DC · On-site

AEGIS Development Lead Location: Washington, D.C. Career Level: Senior Travel Percentage: Type of ... Communication and Briefing Skills * Experience related to the identification, analysis and ...

Aegis

Armed Security - Oakland

Alameda, CA · On-site

$27 - $29/hr

Oakland, CA AEGIS Security & Investigations is hiring experienced armed security officers for a ... Communicate and enforce applicable laws, policies, and site codes * Interact professionally with ...

Aegis

Unarmed Security Guard - Ventura County

Ventura, CA · On-site

$18 - $20/hr

Available Schedule: On-Call Flex AEGIS Security & Investigations is hiring experienced unarmed ... Communicate and enforce applicable laws, policies, and site codes * Interact professionally with ...

Aegis

Unarmed Security Guard - Alameda

Alameda, CA · On-site

$18 - $20/hr

Alameda, CA AEGIS Security & Investigations is hiring experienced Unarmed security officers for an ... Communicate and enforce applicable laws, policies, and site codes * Interact professionally with ...

Aegis

Talent Acquisition Specialist

Silver Spring, MD · On-site

$65K - $95K/yr

About Aegis The Aegis Companies provide expert project control services to the construction ... Excellent communication and people skills, with demonstrated ability to develop strong ...

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Aegis Communications information

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$31K

$72.8K

$248.5K

How much do aegis communications jobs pay per year?

As of Aug 22, 2026, the average yearly pay for aegis communications in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is Aegis Communications?

Aegis Communications is a global business process outsourcing (BPO) company that provides customer experience management services for a variety of industries, including telecommunications, healthcare, banking, and retail. They offer services such as customer support, technical support, sales, and back-office solutions through voice, email, chat, and social media channels. The company focuses on helping clients improve customer satisfaction, streamline operations, and reduce costs by leveraging technology and skilled personnel. Aegis operates contact centers in multiple countries and is known for its commitment to quality and innovation in customer service.

What are some common challenges faced by customer service representatives at Aegis Communications, and how can they be addressed?

Customer service representatives at Aegis Communications often encounter challenges such as handling high call volumes, addressing complex customer concerns, and adapting to rapidly changing product information. To succeed, representatives are encouraged to utilize the comprehensive training provided, seek support from team leads and peers, and make use of internal knowledge bases. Maintaining strong communication skills and a positive, solution-oriented attitude also helps in overcoming these challenges and delivering excellent customer experiences.

What are the key skills and qualifications needed to thrive as a customer service representative at Aegis Communications, and why are they important?

To thrive as a Customer Service Representative at Aegis Communications, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and the ability to handle stressful situations are valuable soft skills that set top performers apart. These skills and qualities are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining client satisfaction in a fast-paced environment.

What is the difference between Aegis Communications vs Customer Service Representative?

AspectAegis CommunicationsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, marketing, customer supportRetail, telecom, banking, and service industries
Common Search/ComparisonCustomer support roles, communication jobsCustomer service jobs, support roles

While both roles involve communication and customer interaction, Aegis Communications typically refers to a company providing customer support or telecommunication services, whereas a Customer Service Representative is a job title for individuals working in customer support across various industries. The roles often overlap in skills and work environment, but Aegis Communications is a specific employer or platform, while Customer Service Representative is a broader job title.

More about Aegis Communications jobs

What cities are hiring for Aegis Communications jobs?

Cities with the most Aegis Communications job openings:

What states have the most Aegis Communications jobs?

States with the most job openings for Aegis Communications jobs include:

What job categories do people searching Aegis Communications jobs look for?

The top searched job categories for Aegis Communications jobs are:

Aegis Communications jobs near you
Infographic showing various Aegis Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.

Aegis Operations & Maintenance Manager

Valkyrie Enterprises

Wallops Island, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Aegis Operations & Maintenance Manager

Valkyrie Enterprises has an immediate need for a full-time Aegis Operations & Maintenance Manager to oversee the requirements of the Statement of Work (SOW), in Wallops Island, VA.

Assists in various types of electronic systems such as C4I, Combat Systems, Communication Systems, etc.

Duties include system design, integration, modification, testing, installation engineering, and design engineering, developing and reviewing equipment test plans and procedures, conducting analyses, analyzing test results, and recommending design changes to bring systems into compliance with design/performance specifications.

Adjusts and correlates data, recognizes discrepancies in results, and follows operations through a series of related detailed steps or processes. Coordinates, computes, or synthesizes engineering or technical data.

Uses prescribed mathematical formulae and/or models to calculate measures of performance characteristics for electronic systems.

Supervises technical staff assigned to project.

Duties include the training of project personnel in the procedures and approaches available for the work effort.

Must have a High School Diploma and GED and at least 10 years of Combat Systems experience in the Aegis Combat Systems to include tactical employment in support of Surface, Air, Subsurface, Ballistic Missile Defense, and Strike warfare areas.

Of the 10 years of experience, at least 8 years of management experience with the Surface Combat Systems, including responsibility for managing technical performance, reliability, maintainability, cost, schedule, and delivery requirements.

Must be eligible to obtain and maintain a DoD Secret Clearance. Prefer an Active DoD Secret security clearance.

Occasional travel up to 25%. If position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL ID.

Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Light work that includes moving objects up to 20 pounds.

Valkyrie is a proud participant in the InternshipsVA program. Valkyrie strictly adheres to a policy of equal employment opportunity. This policy is based on Valkyrie's commitment to hire and retain qualified employees consistent with position requirements; and to seek, employ, promote and treat all employees and applicants for employment without regard to race, color, religious creed, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation or other protected characteristics. Additionally, Valkyrie Enterprises provides a variety of benefits to support your best health, wellness, and future, to include medical/dental/vision options, company paid life and disability insurances, 401k with match, education reimbursement, as well as company paid holidays and paid time off (PTO).

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