Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
Quick apply
Monitor real-time queue performance and workforce metrics to ensure service level, response time, and productivity targets are achieved. * Perform real-time monitoring of call volumes, staffing ...
New Millennium continues to solidify our leadership position as the leading provider of enterprise level workforce solutions with forward thinking global organizations. Our continued growth has ...
New Millennium continues to solidify our leadership position as the leading provider of enterprise level workforce solutions with forward thinking global organizations. Our continued growth has ...
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
Skokie, IL · On-site
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
Skokie, IL · On-site
$24.86 - $37.29/hr
Review performance metrics such as service level, average handle time (AHT), occupancy rates, and ... Generate Workforce Performance Reports. Prepare detailed reports that summarize call center ...
The ideal candidate is equally comfortable developing workforce strategies and executive-level partnerships as they are maintaining accurate records, tracking headcount, generating reports and ...
The ideal candidate is equally comfortable developing workforce strategies and executive-level partnerships as they are maintaining accurate records, tracking headcount, generating reports and ...
The ideal candidate is equally comfortable developing workforce strategies and executive-level partnerships as they are maintaining accurate records, tracking headcount, generating reports and ...
Quick apply
The ideal candidate is equally comfortable developing workforce strategies and executive-level partnerships as they are maintaining accurate records, tracking headcount, generating reports and ...
... level workforce development architecture spanning L1 Field Ready through L6 Executive Development. This is not an HR training program. It is a business performance engine with direct outputs in ...
... level workforce development architecture spanning L1 Field Ready through L6 Executive Development. This is not an HR training program. It is a business performance engine with direct outputs in ...
Chicago, IL · On-site
$46K - $50K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes workforce job seekers applications in specific databases including ...
Chicago, IL · On-site
$46K - $50K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes workforce job seekers applications in specific databases including ...
Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
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Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
Chicago, IL · On-site
$36K - $42K/yr
Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: * Processes workforce job seekers applications in specific databases including ECM and ...
Four - six years of experience in human resources, with specific experience and SME-level Workforce Absence Management knowledge of absence issues and applicable employment laws. Hands-on leave or ...
Four - six years of experience in human resources, with specific experience and SME-level Workforce Absence Management knowledge of absence issues and applicable employment laws. Hands-on leave or ...
Four - six years of experience in human resources, with specific experience and SME-level Workforce Absence Management knowledge of absence issues and applicable employment laws. Hands-on leave or ...
Four - six years of experience in human resources, with specific experience and SME-level Workforce Absence Management knowledge of absence issues and applicable employment laws. Hands-on leave or ...
Chicago, IL · On-site
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Chicago, IL · On-site
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Chicago, IL · On-site
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Chicago, IL · On-site
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
| Aspect | Level Workforce | Entry-Level Worker |
|---|---|---|
| Credentials | Varies; may include certifications or specialized training | Typically minimal; high school diploma or equivalent |
| Work Environment | Often in structured roles with defined responsibilities | On-the-job training, supervised tasks |
| Employer Usage | Used for roles requiring some experience or skills | Used for individuals starting their careers |
| Search & Comparison Intent | Understanding career progression, job requirements | Finding entry-level opportunities, training programs |
Level Workforce generally refers to employees with some experience or specialized skills, whereas Entry-Level Worker describes individuals just starting their careers with minimal experience. The distinction helps job seekers and employers understand the expected qualifications and responsibilities for each role.
For Level Workforce jobs in Illinois, the most frequently searched job titles are:
The top searched job categories for Level Workforce jobs in Illinois are:
Cities in Illinois with the most Level Workforce job openings:
$55K - $70K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. \ We are very pleased to offer a new opportunity to join our dedicated team as a Workforce Analyst and will be based remotely. \ Summary The Workforce Analyst for Digital Design Operations is responsible for monitoring daily queue performance and Designer skilling to support our growing digital design business, which includes dentures and implants. This role will work remotely to oversee the intra-day monitoring and escalations for the Digital Design teams. The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance, including escalation of concerns to Workforce and Operations Managers. \ Skilling / reskilling of Designers in our workflow application as needed to achieve service level expectations. \ Realtime Case reassignments, as needed. \ Entry of intraday schedule exception entries (Absences, trainings, Meetings, etc.). \ Monitoring and escalation of intraday schedule adherence/productivity. \ Onboarding, Tracking and Maintenance of employee profile data (start dates, certified skills, etc.). \ Collaborate with WFM Scheduler/Manager on volume and staffing trends. \ Reports responsibilities. \ \ Minimum Qualifications: \ \ A minimum of 2-3 years of experience in Workforce Management, Analytics or Reporting. \ Experience with workforce management tools and systems and their application in non-call-center environments. \ Proven ability to collaborate across teams and functions to align workforce strategies with business objectives. \ Excellent communication skills, with the ability to articulate complex ideas to diverse audiences. \ Proficiency in MS Office applications, specifically Excel. \ Familiarity with Verint Workforce Management a PLUS. \ The ability to conduct up to 25% domestic travel. \ \ Base Salary Range: \ Base Salary Range: $55,000 - $70,000 (Actual pay may vary based on experience, performance, and qualifications.) \ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match. \ \ paid time off \ health \ dental \ vision \ 401(k) savings plan with match \ \ If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees View CA Privacy Policy #J-18808-Ljbffr
