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Level Workforce Jobs in Ohio (NOW HIRING)

Home Genius Exteriors

Workforce Manager

Streetsboro, OH · On-site

$65K - $80K/yr

Service Level Achievement * Agent Utilization * Schedule Adherence * Occupancy * Speed-to-Lead * Revenue Per Agent Hour * Workforce Efficiency Improvements Schedule: Full-Time | Flexibility Required ...

wicor

Senior Recruiter

Saint Johnsbury, VT · Hybrid

$114K/yr

This role owns complex, technical, leadership, niche, and business-critical professional searches while providing site-level workforce planning support, hiring-manager consultation, recruiting ...

Kokosing

Workforce Coordinator

Columbus, OH · On-site

$19.25 - $25.75/hr

Strong analytical skills and the ability to present findings at a high level * Proficiency in ATS platforms, recruitment dashboards, and workforce tracking tools (e.g., Workday, internal manpower ...

Kokosing

Workforce Coordinator

Columbus, OH · On-site

$19.25 - $25.75/hr

Strong analytical skills and the ability to present findings at a high level * Proficiency in ATS platforms, recruitment dashboards, and workforce tracking tools (e.g., Workday, internal manpower ...

Georgia

Visitor Center Supervisor

Columbus, OH · On-site

$44K - $47K/yr

... level workforce issues, locating new markets for Georgia products, attracting tourists to Georgia, and promoting the state as a destination for arts events and location for film, music and digital ...

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All JobsLevel Workforce JobsLevel Workforce Jobs in Ohio

Level Workforce information

What is the difference between Level Workforce vs Entry-Level Worker?

AspectLevel WorkforceEntry-Level Worker
CredentialsVaries; may include certifications or specialized trainingTypically minimal; high school diploma or equivalent
Work EnvironmentOften in structured roles with defined responsibilitiesOn-the-job training, supervised tasks
Employer UsageUsed for roles requiring some experience or skillsUsed for individuals starting their careers
Search & Comparison IntentUnderstanding career progression, job requirementsFinding entry-level opportunities, training programs

Level Workforce generally refers to employees with some experience or specialized skills, whereas Entry-Level Worker describes individuals just starting their careers with minimal experience. The distinction helps job seekers and employers understand the expected qualifications and responsibilities for each role.

What are popular job titles related to Level Workforce jobs in Ohio? For Level Workforce jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Level Workforce jobs in Ohio look for? The top searched job categories for Level Workforce jobs in Ohio are:
What cities in Ohio are hiring for Level Workforce jobs? Cities in Ohio with the most Level Workforce job openings:
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Infographic showing various Level Workforce job openings in Ohio as of July 2026, with employment types broken down into 31% Full Time, 52% Part Time, and 17% Contract. Highlights an 100% In-person job distribution.

Workforce Manager

Home Genius Exteriors

Streetsboro, OH • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision

Re-posted 2 days ago

Job description

Join One of the Fastest-Growing Home Improvement Companies in the Country

Home Genius Exteriors is one of the fastest-growing home remodeling companies in the United States. Our mission is simple: provide homeowners with a different experience-one built on quality, innovation, and exceptional customer service.

As we continue our rapid growth, we're looking for a strategic, analytical, and results-driven Workforce Manager to optimize staffing, improve operational efficiency, and maximize revenue across our Inside Sales organization.

If you enjoy solving complex operational challenges, building data-driven workforce strategies, and making a direct impact on business performance, we'd love to meet you.

What You'll Do

As our Workforce Manager, you'll own workforce planning for a high-volume, revenue-driven contact center. You'll ensure the right people are in the right place at the right time to maximize productivity and customer experience.

Responsibilities
  • Forecast call, lead, and workload volume using historical data, seasonality, and business trends
  • Develop staffing models that support company growth and operational goals
  • Create and manage agent schedules across multiple teams and campaigns
  • Monitor real-time operations and make staffing adjustments to maintain service levels
  • Analyze workforce performance and identify opportunities to improve efficiency
  • Build dashboards and reports that provide actionable insights to leadership
  • Partner closely with Sales, Operations, Recruiting, and Leadership on hiring and staffing strategies
  • Drive continuous improvement in forecasting accuracy, scheduling processes, and workforce utilization
  • Identify trends and proactively recommend operational improvements
What We're Looking For
  • Experience in Workforce Management within a contact center or inside sales environment
  • Strong forecasting, scheduling, and real-time management experience
  • Experience with Five9 and/or Workforce Management (WFM) software
  • Advanced Excel skills with strong analytical abilities
  • Experience with Power BI, Tableau, or similar reporting platforms preferred
  • Ability to interpret data and communicate insights to leadership
  • Excellent organizational and problem-solving skills
  • Comfortable working in a fast-paced, high-growth environment
Key Performance Indicators

Success in this role will be measured by:

  • Forecast Accuracy
  • Service Level Achievement
  • Agent Utilization
  • Schedule Adherence
  • Occupancy
  • Speed-to-Lead
  • Revenue Per Agent Hour
  • Workforce Efficiency Improvements

Schedule: Full-Time | Flexibility Required (Evenings & Weekends as Business Needs Dictate)

Why Home Genius Exteriors?
  • Competitive salary plus performance bonus
  • Medical, Dental, and Vision Insurance after 30 days of employment
  • Career growth opportunities within one of the fastest-growing companies in the industry
  • Collaborative, high-performance culture
  • Opportunity to make a measurable impact on company growth

If you're passionate about using data to drive operational excellence and want to help build a world-class inside sales organization, apply today and grow your career with Home Genius Exteriors.

Employment Type: FULL_TIME

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