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Legal Collections Jobs (NOW HIRING)

Berkshire Bank

Collections Team Lead

Manhattan, NY · On-site

$55K - $102K/yr

... legal standards. This role is instrumental in coaching team members, improving departmental ... The Collections Team Leader leads by example, fosters a culture of accountability and ...

Cawley & Bergmann, LLC

Mid-Level Data Analyst

Newark, NJ · On-site

$65K - $85K/yr

To be considered, candidates must have at least 2 years of experience supporting collections, recovery operations, debt buying, legal collections, or financial services. Candidates without ...

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How much do legal collections jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for legal collections in the United States is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.60 per hour, depending on experience, location, and employer.

What are legal collections?

Legal collections refer to the process of recovering unpaid debts through legal means, often involving court actions or legal proceedings. Professionals in legal collections work to collect overdue payments by adhering to the law, which may include filing lawsuits, obtaining judgments, and enforcing those judgments through methods like wage garnishment or property liens. Their role is to ensure that creditors are paid while complying with regulations such as the Fair Debt Collection Practices Act (FDCPA). Legal collections specialists often collaborate with attorneys and utilize legal documentation to support their claims. This field requires knowledge of debt collection laws and strong negotiation skills.

What are some common challenges faced in a Legal Collections role, and how can they be addressed?

Legal Collections professionals often encounter challenges such as handling difficult debtor conversations, navigating complex regulatory requirements, and managing large caseloads efficiently. Addressing these challenges involves developing strong negotiation and communication skills, staying up-to-date with relevant laws and compliance standards, and leveraging case management software to stay organized. Working closely with legal teams and maintaining a professional, empathetic approach can also help resolve disputes and achieve positive outcomes.

What is the difference between Legal Collections vs Debt Collector?

AspectLegal CollectionsDebt Collector
Required CredentialsKnowledge of legal processes, sometimes legal or collections certificationsBasic understanding of debt collection laws, often no formal certification
Work EnvironmentLaw firms, legal departments, or specialized collections agenciesDebt collection agencies, call centers, or financial institutions
Employer & Industry UsageLegal and financial sectors, often involving legal actionFinancial services, credit companies, and third-party collections
Search & Comparison IntentUnderstanding legal procedures in debt recoveryGeneral debt collection practices and roles

Legal Collections professionals focus on recovering debts through legal channels, often involving legal knowledge and procedures. Debt Collectors handle the initial stages of debt recovery, primarily through communication and negotiation. While both roles aim to recover owed money, Legal Collections typically require legal understanding and work within legal frameworks, whereas Debt Collectors focus on direct contact and negotiation with debtors.

What are the key skills and qualifications needed to thrive in Legal Collections, and why are they important?

To thrive in Legal Collections, you need a solid understanding of debt collection laws, negotiation techniques, and often a background in finance or legal studies. Familiarity with collection management software, legal databases, and compliance reporting systems is typically required. Strong communication, persistence, and attention to detail are critical soft skills for effective client interactions and case management. These abilities ensure legal compliance, maximize recovery rates, and maintain positive relationships with clients and stakeholders.
More about Legal Collections jobs
What cities are hiring for Legal Collections jobs? Cities with the most Legal Collections job openings:
What are the most commonly searched types of Legal Collections jobs? The most popular types of Legal Collections jobs are:
What states have the most Legal Collections jobs? States with the most job openings for Legal Collections jobs include:
What job categories do people searching Legal Collections jobs look for? The top searched job categories for Legal Collections jobs are:
Legal Collections jobs near you
Infographic showing various Legal Collections job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,811 per year, or $20.6 per hour.
Collections Team Lead

Collections Team Lead

Berkshire Bank

Manhattan, NY • On-site

$55K - $102K/yr

Full-time

Posted 29 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

121st of 149 rated banks

Job description

Department: Eastern Funding
Reports to: Customer Svc & Collections Mgr
Status: Exempt
Grade: 10
Salary Range: $55,588 - $102,474
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: New York, NY
Purpose/Objective:
The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent accounts. The Team Leader ensures that delinquency management processes are executed consistently, efficiently, and in compliance with internal procedures and legal standards. This role is instrumental in coaching team members, improving departmental workflow, and maintaining strong communication with other departments and leadership.
The Collections Team Leader leads by example, fosters a culture of accountability and professionalism, and serves as the primary point of escalation for complex or high-risk collection matters.
Key Accountabilities:
• Supervise and support daily activities of the Collections team to ensure timely and effective contact with delinquent accounts.
• Conduct routine account reviews and monitor aging reports to ensure appropriate action is being taken on all past due loans.
• Train new team members on policies, systems, and procedures; provide ongoing coaching and performance feedback to the team.
• Oversee follow-up on check and ACH bounces, ensuring that proper communication and resolution steps are taken.
• Review and approve 10-day past due letters and other customer communications for consistency and compliance.
• Serve as the liaison between the Collections team and other departments, including Legal, Loan Servicing, and Sales.
• Support the VP by preparing summaries of delinquent accounts, collections status updates, and action plans for problem loans.
• Coordinate and attend site visits for delinquent or repossession cases; ensure repossession activities are handled in line with company policy.
• Assist with loan workouts and recommend modifications or legal actions as needed.
• Support the in-house attorney in preparing default notices and assist in collections-related legal matters.
• Maintain accurate records of team activities, call logs, payment arrangements, and compliance documentation.
• Ensure team members adhere to BSA/AML compliance requirements and complete all required trainings.
• Participate in and help lead weekly collections meetings; escalate critical issues to the VP as necessary.
• Provide backup support for Collections Representatives during high-volume periods.
Education:
• High School Diploma required
• Bachelor's degree preferred
Experience:
• Minimum 3-5 years of collections experience in a commercial lending, banking or financial services environment
• Prior supervisory or team lead experience strongly preferred
Skills & Knowledge:
• Strong written and verbal communication skills, including negotiation and conflict resolution
• Ability to manage multiple priorities and deliver results in a fast-paced, deadline-driven environment
• Proficient in Microsoft Excel, Word, and TValue; knowledge of company's accounting software required
• Knowledge of repossession and legal collections processes is a plus
• Proven ability to coach others and contribute to a positive team culture
• High level of discretion and professionalism when handling sensitive account matters
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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