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Lead Collections Jobs (NOW HIRING)

Franciscan Health

Lead Collections Specialists

$19 - $25.50/hr

Work From Home Work From Home Work From Home, Indiana 46544 The Lead Collections Specialist assists with the supervision of Collection Specialists, ensuring compliant, professional, timely and ...

Selene Holdings

Lead, Collections

Dallas, TX · On-site

Role Summary The Collections Team Lead serves as the frontline leader within the mortgage servicing collections function, supporting day-to-day operations for early- and mid-stage delinquency ...

Selene Holdings

Lead, Collections

Dallas, TX · On-site

Role Summary The Collections Team Lead serves as the frontline leader within the mortgage servicing collections function, supporting day-to-day operations for early- and mid-stage delinquency ...

NTT Data, Inc.

Senior Team Lead, Collections

Your role at a glance The Senior Team Lead, Collections oversees a global portfolio of accounts receivable, leading a team responsible for cash collection, dispute resolution, credit risk mitigation ...

Cardinal Health

$35.20/hr

Lead Coordinator, Collections About Navista We believe in the power of community oncology to support patients through their journeys with cancer. As an oncology practice alliance comprised of more ...

Cardinal Health

$35.20/hr

Lead Coordinator, Collections About Navista We believe in the power of community oncology to support patients through their journeys with cancer. As an oncology practice alliance comprised of more ...

TNT Crane & Rigging

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

TNT Crane & Rigging is seeking an experienced Collections Lead to drive high-volume, corporate-level collections activity across multiple divisions and branches. This role acts as a senior point of ...

TNT Crane & Rigging

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

TNT Crane & Rigging is seeking an experienced Collections Lead to drive high-volume, corporate-level collections activity across multiple divisions and branches. This role acts as a senior point of ...

TNT Crane & Rigging, Inc.

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

TNT Crane & Rigging is seeking an experienced Collections Lead to drive high-volume, corporate-level collections activity across multiple divisions and branches. This role acts as a senior point of ...

Berkshire Bank

Collections Team Lead

Manhattan, NY · On-site

$55K - $102K/yr

... lead weekly collections meetings; escalate critical issues to the VP as necessary. • Provide backup support for Collections Representatives during high-volume periods. Education: • High School ...

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All JobsLead Collections Jobs

Lead Collections information

What is the difference between Lead Collections vs Collections Specialist?

AspectLead CollectionsCollections Specialist
CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentSupervisory, team-leading setting within collections departmentOperational, task-focused within collections department
Employer & Industry UsageUsed in financial services, healthcare, and utility companies for team leadershipCommon across banks, credit unions, and debt collection agencies
Search & Comparison IntentUnderstanding leadership roles in collectionsOperational roles focused on debt recovery

Lead Collections typically involves supervising and managing collections teams, requiring leadership skills and some experience. Collections Specialist focuses on executing collection activities to recover debts. Both roles are essential in the collections process but differ mainly in responsibility level and scope.

What is a lead collections?

Lead Collections professionals are responsible for overseeing the process of collecting outstanding payments from customers or clients. They typically manage a team of collections agents, set collection goals, and develop strategies to improve recovery rates. Their role often involves analyzing accounts, negotiating payment plans, and ensuring compliance with relevant laws and company policies. Effective Lead Collections managers also monitor performance metrics and provide training and support to their team to optimize results.

What are the key skills and qualifications needed to thrive as a lead collections specialist, and why are they important?

To thrive as a Lead Collections Specialist, you need strong knowledge of debt collection laws, financial analysis, and negotiation strategies, often supported by experience in credit or collections and a relevant degree. Familiarity with collections management software, CRM systems, and data analysis tools is typically required. Excellent communication, conflict resolution, and leadership skills help you manage teams and interact effectively with clients. These skills and qualities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining positive customer relationships.

How does a lead collections professional typically collaborate with other departments to improve recovery rates?

A Lead Collections professional often works closely with departments such as customer service, sales, and finance to streamline communication and resolve payment issues more efficiently. They may coordinate with the sales team to understand client relationships or with customer service to address disputes that impact payments. This cross-functional collaboration helps identify root causes of delinquency, improve customer satisfaction, and ultimately increase recovery rates. Regular meetings and shared reporting tools are common practices to ensure everyone is aligned on collection goals and strategies.
More about Lead Collections jobs
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What job categories do people searching Lead Collections jobs look for? The top searched job categories for Lead Collections jobs are:
Lead Collections jobs near you
Infographic showing various Lead Collections job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Lead Collections Specialists

Franciscan Health

Remote

$19 - $25.50/hr

Full-time

Posted 6 days ago

Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

Work From Home
Work From Home Work From Home, Indiana 46544
The Lead Collections Specialist assists with the supervision of Collection Specialists, ensuring compliant, professional, timely and accurate performance of all collection activities. The position provides staff with training to ensure proper execution of collection policies and procedures.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
  • Assist management with the approval of collection department adjustments.
  • Meet with payer representatives and vendors to address outstanding issues.
  • Assist with documentation procedures, requirements for records and reporting compliance in accordance with state and federal rules and regulations and accrediting body's conformance standards.
  • Provide training and orientation to new employees.
  • Review accounts with high balances to ensure timely billing, proper follow-up and accurate cash posting.
  • Review problematic accounts to determine how to resolve for zero balance resolution.
  • Run and record daily and monthly individual collector productivity reports for the manager.
  • Document account activity in a timely manner.
  • Ensure compliance with all state and federal billing regulations.
  • Review system work list, reports and/or ATB on a daily basis to resolve accounts, which have not been paid within 30 days of claim submission.
  • Identify and document trends of denials, provide documentation with data and offer suggestions for process improvement.

QUALIFICATIONS
  • Required High School Diploma/GED
  • 2 years Patient Accounting Required
  • 1 year Hospital with Leadership Experience Preferred

TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
Lead Collections Specialist $15.75-$20.40
INCENTIVE:
Not Applicable
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

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