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Lead Collections Jobs (NOW HIRING)

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Aston Carter

Collections Specialist

TX · On-site

$26 - $30/hr

Lead and perform high-volume B2B collections activities across multiple divisions and branches. * Act as a senior point of contact for complex account resolution and escalated collection issues.

ULINE

Collections Team Lead

Pleasant Prairie, WI · On-site

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Looking to grow your leadership career in finance? Join Uline as a Collections Team Lead, where you'll ...

UtiliSave LLC

Collections Attorney

Southampton, NY · On-site +1

We are seeking a Collections Attorney to lead our accounts receivable litigation efforts, representing UtiliSave in collections matters while also supporting broader legal work across UtiliSave and ...

UtiliSave LLC

Collections Attorney

Southampton, NY · Remote

We are seeking a Collections Attorney to lead our accounts receivable litigation efforts, representing UtiliSave in collections matters while also supporting broader legal work across UtiliSave and ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Museum of the Bible

Collections Assistant

Oklahoma City, OK · On-site

$20.19 - $21.64/hr

Prepare and lead tours as assigned, serving as an ambassador for the Collections and museum mission * Oversee and update collections website content, collaborating with department staff to maintain ...

Robert Half

Collections Specialist

Manhattan, NY · On-site

$23.75 - $27.50/hr

Partner closely with the Collections Manager and Team Lead to align collection strategies and escalate issues when needed. * Review account histories, billing details, and payment activity to ...

ThinkingAhead

Collections, Team Lead

New York, NY

Collections, Team Lead Purpose/Objective: The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent ...

ThinkingAhead

Collections, Team Lead

Manhattan, NY

$90K - $102K/yr

Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status: Exempt Grade: 10 Salary Range: $90,000- $102,474 Actual compensation within the pay range will be ...

Sallie Mae

Director, Collections Strategy

Newark, DE · On-site

The individual in this position will be expected to lead cross-functional initiatives across high performing teams to optimize post-default collections as well as setting up the strategies and ...

ThinkingAhead

Collections, Team Lead

New York, NY · On-site

$90K - $102K/yr

Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status: Exempt Grade: 10 Salary Range: $90,000- $102,474 Actual compensation within the pay range will be ...

Budget Rent a Car of Kansas City, Omaha, Wichita, and Memphis

Be Seen First

Collections Agent

Atlanta, GA · On-site

$44K - $60K/yr

The Collections Specialist is responsible for reviewing files, identifying potential coverage ... As an industry leader, we lead by example. Budget has a collaborative work environment where we ...

Sallie_mae

Director, Collections Strategy

Newark, DE · On-site

The individual in this position will be expected to lead cross-functional initiatives across high performing teams to optimize post-default collections as well as setting up the strategies and ...

ESAB

Accounts Receivable Manager

Denton, TX · On-site

Lead collections strategies to improve cash flow and reduce DSO. * Manage aging reports, collection performance, and key AR metrics while providing insights to senior leadership. * Handle escalated ...

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Lead Collections information

What is a lead collections?

Lead Collections professionals are responsible for overseeing the process of collecting outstanding payments from customers or clients. They typically manage a team of collections agents, set collection goals, and develop strategies to improve recovery rates. Their role often involves analyzing accounts, negotiating payment plans, and ensuring compliance with relevant laws and company policies. Effective Lead Collections managers also monitor performance metrics and provide training and support to their team to optimize results.

How does a lead collections professional typically collaborate with other departments to improve recovery rates?

A Lead Collections professional often works closely with departments such as customer service, sales, and finance to streamline communication and resolve payment issues more efficiently. They may coordinate with the sales team to understand client relationships or with customer service to address disputes that impact payments. This cross-functional collaboration helps identify root causes of delinquency, improve customer satisfaction, and ultimately increase recovery rates. Regular meetings and shared reporting tools are common practices to ensure everyone is aligned on collection goals and strategies.

What are the key skills and qualifications needed to thrive as a lead collections specialist, and why are they important?

To thrive as a Lead Collections Specialist, you need strong knowledge of debt collection laws, financial analysis, and negotiation strategies, often supported by experience in credit or collections and a relevant degree. Familiarity with collections management software, CRM systems, and data analysis tools is typically required. Excellent communication, conflict resolution, and leadership skills help you manage teams and interact effectively with clients. These skills and qualities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining positive customer relationships.

What is the difference between Lead Collections vs Collections Specialist?

AspectLead CollectionsCollections Specialist
CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentSupervisory, team-leading setting within collections departmentOperational, task-focused within collections department
Employer & Industry UsageUsed in financial services, healthcare, and utility companies for team leadershipCommon across banks, credit unions, and debt collection agencies
Search & Comparison IntentUnderstanding leadership roles in collectionsOperational roles focused on debt recovery

Lead Collections typically involves supervising and managing collections teams, requiring leadership skills and some experience. Collections Specialist focuses on executing collection activities to recover debts. Both roles are essential in the collections process but differ mainly in responsibility level and scope.

More about Lead Collections jobs

What cities are hiring for Lead Collections jobs?

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What job categories do people searching Lead Collections jobs look for?

The top searched job categories for Lead Collections jobs are:

Lead Collections jobs near you
Infographic showing various Lead Collections job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Collections Department Lead

Beacon Credit Union

Lynchburg, VA • On-site

$18 - $24.25/hr

Full-time

Re-posted 7 days ago

Job description

Role
The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."
The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.
Major Duties and Responsibilities
• Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.
• Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.
• Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.
• Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.
• Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.
• Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.
• Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.
• Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.
• Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.
Experience, Education and Preferred Skills
Experience:
- 2-4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.
- Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.
- Experience with loan restructuring, extensions, and workout solutions.
- Familiarity with repossession procedures, collateral valuation, and UCC requirements.
- Strong communication, negotiation, and problem-solving skills.
- Ability to interpret financial statements, payment histories, and legal documents.
- High attention to detail with strong organizational and documentation skills.
- Ability to work independently while supporting team goals
- Previous collection experience required.
Education/Certifications/Licenses:
- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.
Preferred Skills:
• Prior experience in a credit union, bank, or lending institution.
• Working knowledge of collection systems and bankruptcy tracking tools.
• Leadership experience or the ability to mentor and support junior
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Beacon Credit Union is an EEO employer - M/F/Vets/Disabled
Beacon Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status

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