The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate -while maintaining strong ...
The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate -while maintaining strong ...
Lead development, testing and rollout of contact strategies for various sub-populations (e.g ... Lead development of collections digital and letter strategies for new client start-ups, new client ...
Lead development, testing and rollout of contact strategies for various sub-populations (e.g ... Lead development of collections digital and letter strategies for new client start-ups, new client ...
Lead development, testing and rollout of contact strategies for various sub-populations (e.g ... Lead development of collections digital and letter strategies for new client start-ups, new client ...
Lead development, testing and rollout of contact strategies for various sub-populations (e.g ... Lead development of collections digital and letter strategies for new client start-ups, new client ...
The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate-while maintaining strong client ...
The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate-while maintaining strong client ...
The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate -while maintaining strong ...
The Role This individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate -while maintaining strong ...
Accounting Manager
Miami, FL · On-site
Lead collections strategy, including escalation and customer communication * Manage vendor relationships and payment timing Billing & Revenue Validation * Own billing validation processes including ...
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Accounting Manager
Miami, FL · On-site
Lead collections strategy, including escalation and customer communication * Manage vendor relationships and payment timing Billing & Revenue Validation * Own billing validation processes including ...
Lead collections strategy and execution * Hire, train, and develop branch staff * Execute local growth and customer acquisition strategies What We're Looking For * 5+ years of experience in title ...
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Lead collections strategy and execution * Hire, train, and develop branch staff * Execute local growth and customer acquisition strategies What We're Looking For * 5+ years of experience in title ...
Collections Team Lead
$17 - $21.25/hr
We are seeking an experienced Team Lead, Behavioral Health Insurance Collections Specialist to support advanced accounts receivable and payer collections activities within a high-volume mental health ...
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Collections Team Lead
$17 - $21.25/hr
We are seeking an experienced Team Lead, Behavioral Health Insurance Collections Specialist to support advanced accounts receivable and payer collections activities within a high-volume mental health ...
Assistant Community Manager
Hermitage, TN · On-site
$16.75 - $20.25/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Assistant Community Manager
Hermitage, TN · On-site
$16.75 - $20.25/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Lead collections strategy and execution * Hire, train, and develop branch staff * Execute local growth and customer acquisition strategies What We're Looking For * 5+ years of experience in title ...
Quick apply
Lead collections strategy and execution * Hire, train, and develop branch staff * Execute local growth and customer acquisition strategies What We're Looking For * 5+ years of experience in title ...
Accounts Receivable Manager
Las Vegas, NV · On-site
$70K - $80K/yr
Establish and manage customer credit terms; lead collections strategy, aging management, and escalation of high‑risk accounts. * Oversee accurate and timely processing and application of customer ...
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Accounts Receivable Manager
Las Vegas, NV · On-site
$70K - $80K/yr
Establish and manage customer credit terms; lead collections strategy, aging management, and escalation of high‑risk accounts. * Oversee accurate and timely processing and application of customer ...
Assistant Community Manager
Hermitage, TN · On-site
$23.50 - $27/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Assistant Community Manager
Hermitage, TN · On-site
$23.50 - $27/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Accounts Receivable Specialist
$20.75 - $27.25/hr
... Lead collections efforts, ensuring customers adhere to payment terms - Prepare and distribute Accounts Receivable Aging Reports - Set up and maintain new customer accounts including credit checks ...
Quick apply
Accounts Receivable Specialist
$20.75 - $27.25/hr
... Lead collections efforts, ensuring customers adhere to payment terms - Prepare and distribute Accounts Receivable Aging Reports - Set up and maintain new customer accounts including credit checks ...
Assistant Community Manager
Hermitage, TN · On-site
$23.50 - $27/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Assistant Community Manager
Hermitage, TN · On-site
$23.50 - $27/hr
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans. * Support leasing efforts, renewals, and resident retention programs. * Process lease paperwork, reporting ...
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Quick apply
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Lead collections activities, establish aging targets, and drive AR days reduction * Maintain payer credentialing, contracts, and authorization processes * Partner with Admissions on financial ...
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Lead collections activities, establish aging targets, and drive AR days reduction * Maintain payer credentialing, contracts, and authorization processes * Partner with Admissions on financial ...
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances * Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics * Drive ...
Accounting Manager
Miami, FL · On-site
Lead collections strategy, including escalation and customer communication * Manage vendor relationships and payment timing Billing & Revenue Validation * Own billing validation processes including ...
Quick apply
Accounting Manager
Miami, FL · On-site
Lead collections strategy, including escalation and customer communication * Manage vendor relationships and payment timing Billing & Revenue Validation * Own billing validation processes including ...
The Collections Risk Management Lead is a key member of the Flex Risk Management Leadership Team (reports to the Chief Risk Officer) who will have the opportunity to take the Fraud Risk Management ...
Quick apply
The Collections Risk Management Lead is a key member of the Flex Risk Management Leadership Team (reports to the Chief Risk Officer) who will have the opportunity to take the Fraud Risk Management ...
Lead Collections information
What are the key skills and qualifications needed to thrive as a Lead Collections Specialist, and why are they important?
To thrive as a Lead Collections Specialist, you need strong knowledge of debt collection laws, financial analysis, and negotiation strategies, often supported by experience in credit or collections and a relevant degree. Familiarity with collections management software, CRM systems, and data analysis tools is typically required. Excellent communication, conflict resolution, and leadership skills help you manage teams and interact effectively with clients. These skills and qualities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining positive customer relationships.
How does a Lead Collections professional typically collaborate with other departments to improve recovery rates?
A Lead Collections professional often works closely with departments such as customer service, sales, and finance to streamline communication and resolve payment issues more efficiently. They may coordinate with the sales team to understand client relationships or with customer service to address disputes that impact payments. This cross-functional collaboration helps identify root causes of delinquency, improve customer satisfaction, and ultimately increase recovery rates. Regular meetings and shared reporting tools are common practices to ensure everyone is aligned on collection goals and strategies.
What are Lead Collections?
Lead Collections professionals are responsible for overseeing the process of collecting outstanding payments from customers or clients. They typically manage a team of collections agents, set collection goals, and develop strategies to improve recovery rates. Their role often involves analyzing accounts, negotiating payment plans, and ensuring compliance with relevant laws and company policies. Effective Lead Collections managers also monitor performance metrics and provide training and support to their team to optimize results.
What is the difference between Lead Collections vs Collections Specialist?
| Aspect | Lead Collections | Collections Specialist |
|---|---|---|
| Credentials | High school diploma; some roles prefer associate degree | High school diploma; some roles prefer associate degree |
| Work Environment | Supervisory, team-leading setting within collections department | Operational, task-focused within collections department |
| Employer & Industry Usage | Used in financial services, healthcare, and utility companies for team leadership | Common across banks, credit unions, and debt collection agencies |
| Search & Comparison Intent | Understanding leadership roles in collections | Operational roles focused on debt recovery |
Lead Collections typically involves supervising and managing collections teams, requiring leadership skills and some experience. Collections Specialist focuses on executing collection activities to recover debts. Both roles are essential in the collections process but differ mainly in responsibility level and scope.
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Job description
Cherry Bekaert Recruiting & Staffing
Cherry Bekaert Recruiting & Staffing is partnering with a Technology company to hire a Senior Collections Specialist operating in a highgrowth environment.
A rapidly growing Technology firm is hiring a senior-level professional to own the collections and cash application function end-to-end.
The RoleThis individual will lead collections strategy with sound judgment and high emotional intelligence-knowing when to push, when to ease up, and when to escalate-while maintaining strong client and vendor relationships. You'll work directly with the CFO and C-suite, confidently answering questions and providing insight without needing a middleman. Cash application is largely automated; this role focuses on review, accuracy, and exception resolution.
Key Responsibilities- Own collections strategy and execution end-to-end
- Build rapport with clients/vendors while driving timely resolution
- Decide when and how to escalate issues internally or externally
- Serve as primary contact for CFO/C-suite on collections and A/R questions
- Review automated cash application and resolve exceptions
- Maintain accurate A/R reporting and documentation
- 7+ years in B2B credit, collections, and cash application
- Strong judgment-based collections experience (not call-center)
- High EQ and executive-level communication skills
- Advanced Excel skills
- ERP experience required
- Ability to operate independently and lead the function