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Learning Development In Hospitality Jobs in Indiana

$52 - $70/hr

Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for passionate Learning and Development Specialist to be responsible for providing ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Indiana?

For Learning Development In Hospitality jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Learning Development In Hospitality jobs?

Cities in Indiana with the most Learning Development In Hospitality job openings:

Infographic showing various Learning Development In Hospitality job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Learning and Development Specialist

Damar Services, LLC

On-site

$52 - $70/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Damar Services rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years!

Ready to make a real difference?Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for passionate Learning and Development Specialist to be responsible for providing direct training to employees of Damar. Provides both internal and external trainings as assigned and enhances Damar’s reputation within the industry and in the community. The Learning and Development Specialist will be responsible for facilitating new employee orientation and assist with other learning and development initiatives.

Here are just a few of the benefits you'll enjoy at Damar:
  • Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
  • Comprehensive training in verbal intervention and physical management techniques
  • Medical, Dental, and Vision Insurance options
  • Up to $3,000 per year in Tuition Assistance
  • Save for your retirement with our 401(k) Plan Participation
  • Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
  • Short-Term and Long-Term Disability Insurance options
  • Paid Holidays to spend time with loved ones
  • Paid Time Off (PTO) for rest and renewal
Remarkable ways you will be making a difference:
  • Designs, plans and implements learning and development programs to drive organization improvement
  • Develops teaching outlines and instructional methods for individual and group learning opportunities
  • Conducts training sessions for internal and external stakeholders, such as New Hire Orientation, 1st Aid/CPR, certifications, etc
  • Demonstrates ownership of the training process including full accountability to meet department training goals and creating a positive learner experience through managing the training schedule, content, interactions, and outcomes
  • Collaborates with the Director of Learning & Development and subject matter experts to develop and implement projects/training activities to promote clinical and administrative expertise within Damar and within the industry
  • Delivers synchronous and asynchronous learning events using varied media in virtual and local environments
  • Conducts Training Needs Analysis (TNA) using ADDIE methodology that identifies competencies, training requirements, training/professionalization deficiencies and learning objectives
  • Maintains relationships with Damar’s program management teams to serve as a business partner and proactively address learning needs
  • Utilizes data collection in relation to driving and tracking outcomes and achieving Damar initiatives and goals
  • Actively participates in and/or oversees data collection and the use of data to improve outcomes, practices and service delivery
What you need to be considered:
  • Bachelor’s degree in business, human resources, education, adult learning, or a related human services field preferred; 3-4 years of Damar/like agency experience may be substituted for education
  • 2-4 years of professional experience as a facilitator in a Learning and Development / Training capacity preferred
  • Hands-on experience with Learning Management Software (LMS) preferred
  • Must have or be able to obtain Therapeutic Crisis Intervention (TCI) Trainer Certification
  • Must have or be able to obtain 1st Aid/CPR Trainer Certification
  • Minimum age of 21 per licensure requirements
  • Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
  • Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
  • Successfully complete a pre-employment physical
  • Favorably meet and maintain Damar’s background screening

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