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Learning Development In Hospitality Jobs in Indiana

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are popular job titles related to Learning Development In Hospitality jobs in Indiana?

For Learning Development In Hospitality jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Indiana look for?

The top searched job categories for Learning Development In Hospitality jobs in Indiana are:

What cities in Indiana are hiring for Learning Development In Hospitality jobs?

Cities in Indiana with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Learning & Development Specialist

Blue Star Partners

Merrillville, IN • On-site

$60 - $70/hr

Full-time

Re-posted 23 days ago

Job description

Job Title: Learning & Development Specialist
Location: Columbus, OH or Merrillville, IN (also open to candidates in KY, PA, VA, MD)
Work Schedule: Remote Mondays & Fridays; Onsite Tuesdays-Thursdays (flexibility for frequent travel in lieu of hybrid model)
Rate: $60-$70/hr
Contract Length: 6 Months (strong possibility of extension)
Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships)
Position Summary
We are seeking a Learning & Development Specialist to support enterprise-wide training initiatives for a leading utilities provider. This position will be responsible for designing, developing, and delivering engaging training programs for a wide range of stakeholders - from frontline field employees to managers and senior leadership.
The ideal candidate brings strong facilitation skills, instructional design capabilities, and experience managing "train-the-trainer" programs. This is a dynamic role requiring a mix of in-person and virtual training delivery. Experience in the utilities, energy, or field services industries is highly preferred.
Key Responsibilities
  • Deliver in-person and remote training sessions across business units, including operations, management, and executive levels.
  • Facilitate Train-the-Trainer sessions to enable internal trainers and champions.
  • Collaborate with internal teams and subject matter experts to design and refine learning content.
  • Customize training materials to align with business goals, system updates, and stakeholder needs.
  • Evaluate training effectiveness and apply feedback to continuously improve delivery.
  • Manage logistics and scheduling for multi-location training rollouts.
  • Support change adoption through engaging learning experiences that promote buy-in and behavioral change.
  • Maintain accurate training documentation, tracking, and reporting.

Preferred Qualifications
  • 5+ years of experience in learning & development, training, or instructional design roles.
  • Proven experience designing and delivering Train-the-Trainer programs.
  • Strong facilitation skills across diverse stakeholder groups, including field operations staff.
  • Instructional design experience, including e-learning, instructor-led, and blended learning models.
  • Proficient in tools such as PowerPoint, Articulate 360, Adobe, MS Teams, and LMS platforms.
  • Experience working in utilities, energy, construction, or other field-based environments is highly preferred.
  • Comfortable traveling regularly or working in a hybrid onsite/remote environment.
  • Ability to quickly learn technical and operational systems and translate them into effective training programs.

Apply