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Learning Development In Hospitality information

See Indianapolis, IN salary details

$48.7K

$95.3K

$128.6K

How much do learning development in hospitality jobs pay per year?

As of Aug 16, 2026, the average yearly pay for learning development in hospitality in Indianapolis, IN is $95,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $110,400.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are popular job titles related to Learning Development In Hospitality jobs in Indianapolis, IN?

For Learning Development In Hospitality jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Indianapolis, IN look for?

The top searched job categories for Learning Development In Hospitality jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Learning Development In Hospitality jobs?

Cities near Indianapolis, IN with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Director of Learning & Development

Ryan Fireprotection Inc.

Noblesville, IN • On-site

Full-time

Re-posted 29 days ago

Job description

Director of Learning & Development
The Director of Learning & Development is responsible for building and leading Ryan Fireprotection's learning function from the ground up. This role will establish the strategy, structure, and systems needed to develop employee capability across all levels of the organization.
This position moves beyond traditional training by designing a modern, performance-driven learning environment that supports business growth, safety, and operational excellence. The Director of Learning & Development will create scalable, digital-first learning solutions that ensure employees have access to the right knowledge, at the right time, in the flow of their work.
Working across technical, operational, and corporate functions, this role will align learning initiatives with company priorities, supporting employee development, improving performance, and enabling long-term organizational success.
Key Responsibilities
Learning Strategy & Function Development
  • Build and lead Ryan Fireprotection's Learning & Development function, establishing structure, processes, and long-term strategy
  • Develop a 12-24 month learning roadmap aligned with company growth, operational needs, and workforce development goals
  • Create scalable learning systems that support both field and office employees
  • Establish standards for content development, delivery, and continuous improvement

Performance-Based Learning Design
  • Design learning solutions that support real-world performance, not just course completion
  • Develop blended learning approaches including on-the-job training, digital learning, and instructor-led programs
  • Identify skill gaps using performance data and implement targeted learning solutions
  • Ensure learning programs support safety, compliance, productivity, and quality standards

Digital Learning & AI Integration
  • Implement modern learning technologies and tools to support scalable, efficient learning delivery
  • Integrate AI-enabled tools to support content development, knowledge access, and performance support
  • Ensure learning resources are easily accessible within the flow of work
  • Continuously evaluate and improve the learning technology ecosystem

Team Leadership & Development
  • Build, lead, and develop a high-performing Learning & Development team
  • Provide coaching, direction, and development opportunities for internal team members and external partners
  • Foster a culture of continuous improvement, collaboration, and accountability
  • Define roles, responsibilities, and growth paths within the L&D function

Stakeholder Partnership & Business Alignment
  • Partner with leadership across operations, sales, service, engineering, and corporate functions to identify learning needs
  • Translate business challenges into actionable learning strategies and solutions
  • Serve as a trusted advisor to leadership on workforce capability and development
  • Support change initiatives, system rollouts, and process improvements through targeted learning efforts

Measurement & Continuous Improvement
  • Establish clear metrics to evaluate learning effectiveness based on business outcomes, not participation
  • Monitor and report on the impact of learning initiatives on performance, safety, and productivity
  • Ensure learning programs are consistent, scalable, and sustainable across all locations
  • Maintain compliance with regulatory, safety, and certification requirements where applicable

Qualifications
  • 10+ years of experience in Learning & Development, Organizational Development, or a related field
  • Proven experience building or scaling learning programs within a growing organization
  • Experience leading and developing a team
  • Strong understanding of performance-based learning and instructional design principles
  • Experience implementing digital learning platforms and modern learning technologies
  • Ability to align learning initiatives with business and operational goals
  • Excellent communication, leadership, and organizational skills

Preferred Experience
  • Experience in construction, engineering, manufacturing, or skilled trades environments
  • Familiarity with safety training standards and compliance-driven learning programs
  • Experience working in multi-location or rapidly growing organizations
  • Exposure to AI-enabled learning tools or modern digital learning strategies

Requirements
  • Candidates must possess and maintain a valid driver's license. The ability to drive to job sites / work locations may be a requirement of this position. A motor vehicle record (MVR) check will be conducted as part of the hiring process.
  • Employment is contingent upon successful completion of a background check.

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