The Challenge
OneTrust is seeking a Principal Learning Experience Designer to architect and scale highimpact, releasedriven digital education for complex SaaS products. This is a seniorlevel individual contributor role for a proven learning architect who thrives in fastmoving environments and sets the standard for quality, speed, and scalability.
In this role, you will be the studio's learning design authority and quality multiplier, building flagship eLearning, converting instructorled content into scalable selfdirected experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with handson execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust's platform.
Your Mission
Architect and deliver rapid, releasesynchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
Convert ILT/VILT and SMEled content into highquality, selfdirected digital learning that scales globally
Design and maintain netnew, releasemaintenance, and deltatraining modules that clearly communicate what changed, why it matters, and how to apply it
Build microlearning (15 minutes)
Create highquality demo and howto videos with AI audio, that teach real workflows, use cases, and best practices
Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcomedriven learning
Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
Mentor and coach other designers-raising the overall quality bar, influencing design decisions, and providing handson guidance for complex initiatives
Use learner and delivery feedback to identify "stumble points" and design targeted digital solutions that improve adoption and timetovalue
You Are/Have
Bachelor degree in Instructional Design or Education or similar.
7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, releasedriven environments, or technical platforms
Experience in Addie, Backward, and Agile design.
Proven success delivering rapid eLearning in highvolume, releasedriven environments
Deep experience converting instructorled and technical content into effective selfdirected learning
Strong design judgment and the ability to act as a design authority, not just a content producer
Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
Handson experience producing video content using tools such as Camtasia, Snagit, or similar
Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
Working knowledge of accessibility standards (WCAG) and inclusive design principles
Experience using AI to improve development velocity, quality, and scalability
Strong collaboration and communication skills across crossfunctional teams
Extra AwesomeIAPP Certifications (any)
OneTrustProfessional Certification and/or Expert Certifications
ATD, Training Institute or similar industry certification
Articulate AI Certification or similar
AI Certification(s)