The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices ...
The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices ...
Customer Enhancement Program Management, Process, & Knowledge Specialist
Auburn Hills, MI ยท On-site
$16 - $21.25/hr
Communicate requirements to Operations Manager to determine and estimate Cust Care manpower support ... Define, author, and publish knowledge contents, ensuring material is accurate, accessible, and ...
Customer Enhancement Program Management, Process, & Knowledge Specialist
Auburn Hills, MI ยท On-site
$16 - $21.25/hr
Communicate requirements to Operations Manager to determine and estimate Cust Care manpower support ... Define, author, and publish knowledge contents, ensuring material is accurate, accessible, and ...
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
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Knowledge Management Content Designer- onsite
Auburn Hills, MI ยท On-site
$70K - $72K/yr
Background in instructional design, technical writing and knowledge management. * Must have Process documentation and knowledge experience. * Familiarity optimizing content for AI chatbots * User ...
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Knowledge Management Content Designer- onsite
Auburn Hills, MI ยท On-site
$70K - $72K/yr
Background in instructional design, technical writing and knowledge management. * Must have Process documentation and knowledge experience. * Familiarity optimizing content for AI chatbots * User ...
New
(Remote) Analyst, Knowledge Management, HRSS
Livonia, MI ยท On-site +1
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
(Remote) Analyst, Knowledge Management, HRSS
Livonia, MI ยท On-site +1
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system integrity across ...
AI Knowledge Content Specialist
Auburn Hills, MI ยท On-site +1
$33 - $35/hr
... management Requirements Bachelor's Degree is preferred; however, candidates with strong relevant experience may still be considered. Role is highly focused on Project Elevate and AI-related ...
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AI Knowledge Content Specialist
Auburn Hills, MI ยท On-site +1
$33 - $35/hr
... management Requirements Bachelor's Degree is preferred; however, candidates with strong relevant experience may still be considered. Role is highly focused on Project Elevate and AI-related ...
New
... management. โข Role is highly focused on Project Elevate and AI-related transformation initiatives. โข Open to candidates from any industry background with strong content development and ...
New
... management. โข Role is highly focused on Project Elevate and AI-related transformation initiatives. โข Open to candidates from any industry background with strong content development and ...
New
PROLIM (www.prolim.com) is currently seeking Senior IT Technical Support Transition & Knowledge Transfer Manager for one of our top Client for Location: Detroi, MI . Qualified candidates can directly ...
Posted today
PROLIM (www.prolim.com) is currently seeking Senior IT Technical Support Transition & Knowledge Transfer Manager for one of our top Client for Location: Detroi, MI . Qualified candidates can directly ...
Posted today
Must have demonstrated experience in hedge fund manager due diligence, selection, and monitoring across multiple alternative strategy types * Must have deep knowledge of alternative investment ...
Quick apply
Must have demonstrated experience in hedge fund manager due diligence, selection, and monitoring across multiple alternative strategy types * Must have deep knowledge of alternative investment ...
This leadership role is responsible for cultivating and managing high-value corporate, alumni, family, and community relationships that generate sponsorship revenue, philanthropic support, and ...
Quick apply
This leadership role is responsible for cultivating and managing high-value corporate, alumni, family, and community relationships that generate sponsorship revenue, philanthropic support, and ...
Manager - Service Desk
Big Rapids, MI ยท On-site
$51K - $55K/yr
Experience implementing knowledge-centered support (KCS) practices. Advanced experience with Team Dynamix reporting, automation, and service catalog configuration. Experience managing endpoint ...
Manager - Service Desk
Big Rapids, MI ยท On-site
$51K - $55K/yr
Experience implementing knowledge-centered support (KCS) practices. Advanced experience with Team Dynamix reporting, automation, and service catalog configuration. Experience managing endpoint ...
Manager - Service Desk
Big Rapids, MI ยท On-site
$51K - $55K/yr
The manager is responsible for the walk-up service desk, contact center, ITSM workflows, knowledge management, and hardware repair services supporting faculty, staff, and students. The position ...
Manager - Service Desk
Big Rapids, MI ยท On-site
$51K - $55K/yr
The manager is responsible for the walk-up service desk, contact center, ITSM workflows, knowledge management, and hardware repair services supporting faculty, staff, and students. The position ...
Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and ...
Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and ...
In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...
In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...
Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and ...
Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and ...
Help Desk Manager
Battle Creek, MI ยท On-site
In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...
Help Desk Manager
Battle Creek, MI ยท On-site
In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
New
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
New
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
Our comprehensive services include: proactive management of tools to identify and improve ... Leverage learning and knowledge across the Tech Support organization through training classes ...
Knowledge Manager information
See Michigan salary details
$37.9K - $44.2K
10% of jobs
$44.2K - $50.5K
4% of jobs
$50.5K - $56.8K
5% of jobs
$60.3K is the 25th percentile. Wages below this are outliers.
$56.8K - $63.1K
9% of jobs
$63.1K - $69.4K
6% of jobs
The median wage is $72.7K / yr.
$69.4K - $75.7K
28% of jobs
$75.7K - $82K
8% of jobs
$85.8K is the 75th percentile. Wages above this are outliers.
$82K - $88.3K
5% of jobs
$88.3K - $94.6K
5% of jobs
$94.6K - $100.9K
6% of jobs
$100.9K - $107.2K
11% of jobs
$37.9K
$75.1K
$107.2K
How much do knowledge manager jobs pay per year?
What does a Knowledge Manager do?
What Is a Knowledge Manager?
A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.
How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?
What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?
What is the difference between Knowledge Manager vs Content Specialist?
| Aspect | Knowledge Manager | Content Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in knowledge management or information systems | Bachelor's degree, certifications in content creation or digital marketing |
| Work Environment | Corporate, IT, or organizational settings focusing on information systems | Marketing, media, or digital teams creating and managing content |
| Employer & Industry Usage | Used across industries to manage organizational knowledge assets | Common in marketing, media, and digital content industries |
| Search & Comparison Intent | Understanding roles related to organizational knowledge | Comparing content creation and management roles |
The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

Full-time
Re-posted 10 days ago
Job description
Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too. ย
The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices, procedures, tools and techniques to aid in the delivery of legal services to clients.ย The Senior Specialist, Knowledge Management will identify effective use of Generative AI, client facing solutions, and knowledge and information systems and provide analysis and recommendations of technology solutions to help achieve these goals.ย
Responsibilities- Identify and implement technology solutions to aid in legal service delivery to clients
- Collaborate with attorneys and firm leadership to develop standardized processes for legal matter management through the use of technology
- Support and manage the firm's GenAI solutions including CoCounsel, Harvey, DraftWise, ThoughtRiver, Kira, FoleyChat and CoPilot
- Lead and support projects related to efficient use of existing technologies such as DocuSign, HighQ, Microsoft applications and other tools
- Research and recommend new or existing tools and resources to improve workflow productivity and efficiency
- Identify, document, and implement best practices for optimizing client-facing and internal technology solutions
- Respond to user service requests and other inquiries
- Consult with firm members on the optimal utilization of the firm's knowledge management platforms, including Foley Collaborate, Foley @Work, NetDocuments, MS Teams, and additional related systems
- Develop and deliver training programs for the firm's knowledge management platforms, and suggest ways to boost user adoption
- Maintain documentation related to system specifications, information governance, content management, best practice for use and other firm standards
- Lead efforts related to gathering user feedback and track logs, usage data, and behavior metrics to evaluate knowledge management platforms for usability and performance
- Facilitate the continual process of identifying best practices by remaining current on knowledge management and GenAI trends, particularly related to the legal industry, and the range of technologies available to effectively deliver information and knowledge services
- Bachelor's Degree required. JD, M.L.S., or equivalent degree preferred
- Minimum five (5) years of related experience in a consultative role in a law firm or professional services firm.ย Experience as a practicing attorney or paralegal preferred
- Solid understanding of knowledge management trends and technologies, GenAI technologies, content automation tools and collaboration platforms
- Proven experience as a team lead with project management skills
- Experience with MS Teams, task and project management software, and project management skills strongly desired #LI-Hybridย
In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. We are accepting ongoing applications.ย #LI-Hybridย
Detroit, Jacksonville, Milwaukee, Orlando, Salt Lake City and Tampa - $83,200 to $124,800Chicago, Dallas, Denver, Houston and San Diego - $91,500 to $137,300Los Angeles - $95,700 to $143,500
Boston and Washington D.C. - $99,800 to $149,800
All qualified applicants will receive consideration for employment without consideration to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status or medical condition. Foley & Lardner LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance.
Employment Type: FULL_TIMEAbout Foley & Lardner
Sourced by ZipRecruiter
Industry
Law firms
Company size
1,001 - 5,000 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1842