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Knowledge Manager Jobs in Rochester Hills, MI (NOW HIRING)

We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately power the chatbot. * This includes partnership with COEs on the ...

The role requires deep analytical, technical, and complex problem-solving skills with knowledge of ... Kinaxis Solution Architect Manager We are a team of strategic advisors, architects, and ...

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Knowledge Manager information

See Rochester Hills, MI salary details

$40K

$79.3K

$113.2K

How much do knowledge manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for knowledge manager in Rochester Hills, MI is $79,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

What job categories do people searching Knowledge Manager jobs in Rochester Hills, MI look for? The top searched job categories for Knowledge Manager jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Knowledge Manager jobs? Cities near Rochester Hills, MI with the most Knowledge Manager job openings:
Infographic showing various Knowledge Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $79,268 per year, or $38.1 per hour.

Senior Director - Knowledge Management

Detroit Public Schools Community District

Detroit, MI • On-site

$99K - $134K/yr

Full-time

Posted 4 days ago


Detroit Public Schools rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

454th of 627 rated elementary and secondary schools


Job description

Job Description
Job Title
Position Title: Senior Director - Knowledge Management
Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $99,486 - $134,599
Reports to: Assistant Superintendent of Strategy, Data, and Accountability
Bargaining Unit: N/A
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week)
Position Summary:
The Senior Director of Knowledge Management leads the District's knowledge management strategy and the platforms that carry it. As a member of the Office of Strategy, Data, and Accountability, the Senior Director works with the Assistant Superintendent to ensure staff, students, and families can find the information they need to do their work, make decisions, and understand where the District is headed.
The role owns The Hub, the District's SharePoint Online intranet serving more than 6,000 employees, along with the Student Hub. It also leads the build of a Parent Hub that gives families access to their child's data alongside news and information from their school and the District. That work requires product management discipline: a clear vision for how content, data, and technology come together, a roadmap that sequences the work, and sustained partnership with the Data Services and Technology teams to deliver it.
Success looks like a District where anyone can reach the information they need to do their work, support staff, students, and families, or make a decision. Achieving that depends on systems, standards, and visibility that let Cabinet leaders, departments, and individual staff own and maintain their own spaces, built by a leader who grows that capacity across the organization rather than producing the content personally. The Senior Director manages a team of content developers, SharePoint administrators, and SharePoint and Power Platform developers, and is accountable for governance across product, content, and technology.
We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees.
Minimum Qualifications:
  • Must possess and provide evidence of a Bachelor's degree (or higher) from an accredited institution. Degree in information management systems, computer science, business management, public administration, or a closely related field, preferred. Master's degree preferred.
  • Experience deploying a modern web application, such as a single-page app on Azure Static Web Apps, and integrating it with organizational data sources (preferred)
  • Experience with row-level security or an equivalent approach to role-based data access (preferred)
  • At least five (5) years of experience leading enterprise knowledge management, intranet, or digital product initiatives, with responsibility for the roadmap and the outcome rather than delivery alone.
  • At least three (3) years of experience leading teams and building positive team culture, including delegating ownership of significant work to staff and holding them accountable for it.
  • Extensive experience with Microsoft 365 for enterprise collaboration, including SharePoint Online communication sites, hub sites, and site governance, along with Power Platform tools such as Power Automate.
  • Experience with information architecture, content taxonomy, and user experience/graphic design, including restructuring content from an organization-based structure to a topic-based one.
  • Excellent oral, written, interpersonal, and presentation skills.
  • Experience building governance structures that endure in a large, hierarchical organization; publishing standards, content calendars, role-based ownership, and reporting that shows leaders what their teams have and have not published.
  • Experience partnering with data and technology teams to deliver role-based access to data, so each user sees only the records they are permitted to see.
  • Knowledge and understanding of accessibility and disabilities, and the ability to design and develop against WCAG 2.1 Level AA.

Essential Functions:
Team Leadership & Organizational Development
  • Lead, develop, and manage the Knowledge Management team, set annual goals aligned to divisional strategic priorities, and manage the team budget against them.
  • Manage performance for direct and indirect reports through coaching, feedback, and professional development, and cultivate a culture where staff hold genuine ownership of their areas, exercise independent judgment, and share responsibility for outcomes.

Product & Platform Strategy
  • Own the product roadmap for The Hub and the Student Hub, deciding what the team builds and in what order, and delivering role-based views that show teachers data on their own students and students their own within the District's data security rules.
  • Serve as product owner for the Parent Hub, defining requirements and sequencing delivery with Data Services and Technology so families can reach their child's data alongside school and District news.
  • Build and facilitate a network of department and school content owners, in partnership with Technology Training and Development and Marketing and Communications, so each team can manage its own space effectively.

Knowledge Management & Collaboration
  • Develop and implement the District's internal knowledge management strategy: what gets captured, who owns it, where it lives, how long it stays current, and how staff find it.
  • Lead a governance and infrastructure overhaul that reorganizes Hub content around topics and themes rather than department and team names, so staff can find information by what it is about instead of by which office produced it, while keeping ownership of each space clear through the transition.
  • Establish the structures that make ownership visible and durable; publishing standards, content calendars, review cycles, and reporting that shows Cabinet leaders what their divisions have published, what has gone stale, and what is missing. Establish knowledge sharing as standard practice across the District through training sequences, published case studies, cross-team learning sessions, and communities of practice, so staff know what is worth documenting, where it belongs, and how to find what colleagues have published. Own publication of the District's annual calendar of deadlines and central office asks, loaded by Cabinet members and their designees for their own teams, holding the standard that each ask reaches schools with adequate notice and with its Hub article published first.

Analysis, Planning & Partnership
Set annual objectives and key results for how well staff, students, and families find and use District information, and report on usage across the Hubs against them
  • Plan and coordinate work with school and central office colleagues to deliver on time and at the expected level of quality, and evaluate knowledge management practice outside the District for approaches worth adopting
  • Perform other duties as assigned by the Assistant Superintendent of Strategy, Data, and Accountability

Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.

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