Account Associate - SBU New Business
$24 - $27/hr
Key Responsibilities: * Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. * Office Support: Assist with general office tasks and ...
$24 - $27/hr
Key Responsibilities: * Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. * Office Support: Assist with general office tasks and ...
$24 - $27/hr
Key Responsibilities: * Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. * Office Support: Assist with general office tasks and ...
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... * Assist with all client issues and provide escalation, as needed * Manage year-end pricing ...
Quick apply
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... * Assist with all client issues and provide escalation, as needed * Manage year-end pricing ...
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... * Assist with all client issues and provide escalation, as needed * Manage year-end pricing ...
Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... * Assist with all client issues and provide escalation, as needed * Manage year-end pricing ...
Monitor quote approvals and follow up on pending work * Assist customers with service updates ... Maintain daily visibility of account activity * Support customer retention through proactive ...
Quick apply
Monitor quote approvals and follow up on pending work * Assist customers with service updates ... Maintain daily visibility of account activity * Support customer retention through proactive ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
Key Responsibilities: * Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
$50K - $60K/yr
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
Key Responsibilities: * Team Leadership: Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. * Policy Management: Track ...
Morrisville, NC · On-site +1
$205K - $300K/yr
... and assist with establishing connections for the other CDD businesses. Manage a team of Key Account Managers responsible for the routine, operational management of customer relationships Lead ...
Morrisville, NC · On-site +1
$205K - $300K/yr
... and assist with establishing connections for the other CDD businesses. Manage a team of Key Account Managers responsible for the routine, operational management of customer relationships Lead ...
Cary, NC · On-site
$15.50 - $17/hr
Greet and assist customers in accordance with Hollywood Feed's established customer service ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
Cary, NC · On-site
$15.50 - $17/hr
Greet and assist customers in accordance with Hollywood Feed's established customer service ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
$15.50 - $17/hr
Greet and assist customers in accordance with Hollywood Feed's established customer service ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
$15.50 - $17/hr
Greet and assist customers in accordance with Hollywood Feed's established customer service ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
Cary, NC · On-site
$15.50 - $19/hr
The Third Key Holder, who reports to the Store Manager and Assistant Store Manager, opens and ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
Cary, NC · On-site
$15.50 - $19/hr
The Third Key Holder, who reports to the Store Manager and Assistant Store Manager, opens and ... Creating customer accounts. * Processing customer transactions. * Performing inventory management ...
$12.62 - $13.89
3% of jobs
$13.89 - $15.17
5% of jobs
$15.17 - $16.44
11% of jobs
$16.83 is the 25th percentile. Wages below this are outliers.
$16.44 - $17.72
19% of jobs
The median wage is $18.72 / hr.
$17.72 - $18.99
15% of jobs
$18.99 - $20.27
13% of jobs
$20.27 - $21.54
9% of jobs
$21.61 is the 75th percentile. Wages above this are outliers.
$21.54 - $22.81
10% of jobs
$22.81 - $24.09
10% of jobs
$24.09 - $25.36
4% of jobs
$25.36 - $26.64
2% of jobs
$12
$19
$26
| Aspect | Key Account Assistant | Sales Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer a degree in business or related fields | High school diploma; some roles may prefer a degree in marketing or business |
| Work Environment | Office-based, supporting key accounts and client management teams | Office-based, coordinating sales activities and supporting sales teams |
| Employer & Industry Usage | Common in retail, manufacturing, and B2B sectors managing key clients | Used across various industries to support sales processes and customer relations |
The Key Account Assistant focuses on supporting the management of key client accounts, ensuring customer satisfaction and retention. In contrast, the Sales Coordinator handles broader sales support tasks, coordinating sales activities and assisting the sales team. While both roles require strong communication skills and organizational abilities, the Key Account Assistant is more client-focused on specific accounts, whereas the Sales Coordinator supports overall sales operations.

$24 - $27/hr
Full-time
Medical, Retirement
Posted 5 days ago
8.6
Based on 5 frontline employees who took The Breakroom Quiz
73rd of 260 rated insurance
Description
Job Description:
Title: Account Associate - SBU New Business
Work Mode: Fully remote for candidates in EST/CST time zone | Supporting: Longwood, FL office | Book Focus: Select Business Unit -New Business Team
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.
Key Responsibilities:
Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.
Office Support: Assist with general office tasks and administration.
Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.
Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Data Management: Maintain accurate and up-to-date data in agency systems.
Activity Monitoring: Ensure timely completion of tasks and activities.
Communication: Keep the account team informed of workload status and any issues.
Service Excellence: Provide proactive and responsive service.
Performance Monitoring: Ensure productivity and quality standards are met.
Promote Culture: Participate in team building and promote a positive work environment.
Continuous Improvement: Seek and adopt best practices.
Compliance: Stay updated on company policies and procedures.
Professional Development: Enhance technical skills and industry knowledge.
Relationship Building: Foster positive relationships with colleagues and leadership.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
2+ years of industry experience, OR 5+ years of related experience in customer service
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communications. multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $24.00 to $27.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Sourced by ZipRecruiter
Insurance services
1,001 - 5,000 Employees
Longwood, FL, US
1988