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Key Account Assistant Jobs in Raleigh, NC (NOW HIRING)

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Director of Sales (Raleigh or Remote)

Raleigh, NC · Remote

$85K - $105K/yr

Key Responsibilities National & Regional Account Development * Manage a portfolio of key regional ... * Assist with inventory forecasting and provide account insights to support production planning.

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Key Account Assistant information

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$12

$19

$26

How much do key account assistant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for key account assistant in Raleigh, NC is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.97 per hour, depending on experience, location, and employer.

How much do account assistants get paid?

The average salary for a Key Account Assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in larger companies can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is account assistant a good career?

A Key Account Assistant role involves supporting account managers in maintaining client relationships, processing orders, and managing account data. It can be a good entry-level position for those interested in sales, customer service, or business operations, with opportunities for advancement into account management or sales roles. Success in this career often depends on developing strong communication, organizational, and technical skills.

What is the difference between Key Account Assistant vs Sales Coordinator?

AspectKey Account AssistantSales Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer a degree in business or related fieldsHigh school diploma; some roles may prefer a degree in marketing or business
Work EnvironmentOffice-based, supporting key accounts and client management teamsOffice-based, coordinating sales activities and supporting sales teams
Employer & Industry UsageCommon in retail, manufacturing, and B2B sectors managing key clientsUsed across various industries to support sales processes and customer relations

The Key Account Assistant focuses on supporting the management of key client accounts, ensuring customer satisfaction and retention. In contrast, the Sales Coordinator handles broader sales support tasks, coordinating sales activities and assisting the sales team. While both roles require strong communication skills and organizational abilities, the Key Account Assistant is more client-focused on specific accounts, whereas the Sales Coordinator supports overall sales operations.

What qualifications do I need for an accounts assistant?

Key Account Assistants typically need a high school diploma or equivalent, with some roles preferring or requiring a relevant qualification such as a diploma in accounting, finance, or business administration. Strong numerical skills, proficiency in accounting software like QuickBooks or Excel, and good organizational abilities are also important for the role.

What are the key roles of accounts assistant?

A Key Account Assistant supports the management of key client accounts by handling administrative tasks, preparing reports, and maintaining client records. They assist in coordinating communication between clients and internal teams, often using accounting or CRM software, and ensure that client needs are addressed efficiently to support business relationships.
What are the most commonly searched types of Key Account jobs in Raleigh, NC? The most popular types of Key Account jobs in Raleigh, NC are:
What are popular job titles related to Key Account Assistant jobs in Raleigh, NC? For Key Account Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Key Account Assistant jobs in Raleigh, NC look for? The top searched job categories for Key Account Assistant jobs in Raleigh, NC are:
Key Account Assistant jobs near you
Infographic showing various Key Account Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,072 per year, or $19.7 per hour.
Senior Account Associate- Commercial Insurance (Transportation)

Senior Account Associate- Commercial Insurance (Transportation)

Insurance Office of America

Durham, NC

Full-time

Medical, Retirement

Posted 29 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

48th of 277 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote, Eastern and Central Times Zones Only | Location/Supporting: St. Petersburg, FL | Book Focus: Transportation 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 60-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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