ZipRecruiter

Log In

2

Junior Technical Support Analyst Remote Jobs (NOW HIRING)

InstantServe LLC

EBS Junior Technical Analyst

$27 - $36.25/hr

POSITION OVERVIEW We are seeking an EBS Junior Technical Analyst with foundational experience in ... This is a primarily remote role supporting a Lackland, TX program with travel projected to be 2 ...

Acara Solutions

Technical Support Analyst II

Buffalo, NY · On-site +1

$65K - $75K/yr

The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...

Acara Solutions

Technical Support Analyst II

Buffalo, NY · On-site +1

$65K - $75K/yr

The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...

Futran Tech Solutions Pvt. Ltd.

Tech Support Analyst

Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical ...

Mercor

Junior Investment Analyst - Remote

New York, NY · Remote

$105/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Conduct equity and macroeconomic research across sectors to support AI model training . * Build and ...

Telvero

Junior Technical Recruiter

Murfreesboro, TN · Remote

$40K - $50K/yr

Vision insurance Junior Technical RecruiterContract-to-Hire (Trial Period) Remote About Telvero Telvero is a boutique talent acquisition firm supporting telecom, data center, construction, facilities ...

Inadev

Junior Technical Business Analyst

$85K/yr

Inadev is seeking a Junior Technical Business Analyst to support the full systems development lifecycle by eliciting, analyzing, and translating business and technical requirements into high-quality ...

Inadev

Junior Technical Business Analyst

$85K/yr

Inadev is seeking a Junior Technical Business Analyst to support the full systems development lifecycle by eliciting, analyzing, and translating business and technical requirements into high-quality ...

Telvero

Junior Technical Recruiter

Franklin, TN · Remote

$40K - $50K/yr

Vision insurance Junior Technical RecruiterContract-to-Hire (Trial Period) Remote About Telvero Telvero is a boutique talent acquisition firm supporting telecom, data center, construction, facilities ...

Rentvine

Technical Support Analyst (Tier 2)

Estero, FL · On-site +1

Rentvine is unable to provide employment sponsorship now or in the future for this position. #LI-Onsite #LI-Remote About the Role The Technical Support Analyst (Tier 2) is a senior individual ...

next page

Showing results 1-20

All JobsJunior Technical Support Analyst Remote Jobs

Junior Technical Support Analyst Remote information

See salary details

$15

$32

$53

How much do junior technical support analyst remote jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for junior technical support analyst remote in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Technical Support Analyst Remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What does a Junior Technical Support Analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

How does a Junior Technical Support Analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.
What cities are hiring for Junior Technical Support Analyst Remote jobs? Cities with the most Junior Technical Support Analyst Remote job openings:
What are the most commonly searched types of Technical Support Analyst Remote jobs? The most popular types of Technical Support Analyst Remote jobs are:
What states have the most Junior Technical Support Analyst Remote jobs? States with the most job openings for Junior Technical Support Analyst Remote jobs include:
Junior Technical Support Analyst Remote jobs near you
EBS Junior Technical Analyst

EBS Junior Technical Analyst

InstantServe LLC

Remote

$27 - $36.25/hr

Full-time

Posted 25 days ago

Job description

POSITION OVERVIEW
We are seeking an EBS Junior Technical Analyst with foundational experience in Oracle E-Business Suite Procurement to support a federal DoD systems implementation program. This role bridges functional and technical work - supporting module configuration, technical troubleshooting, RICE component development, and end-user support across Oracle Procurement and related modules.
This is a primarily remote role supporting a Lackland, TX program with travel projected to be 2 days per quarter.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Requirements Support: Assist in gathering and documenting technical and functional requirements for Oracle EBS Procurement module implementations and enhancements.
  • Technical Configuration: Support configuration of Oracle EBS Procurement, Purchasing, and iSupplier modules under the direction of senior analysts and architects.
  • RICE Development Support: Assist in the development, testing, and documentation of RICE components (Reports, Interfaces, Conversions, Extensions) related to Procurement workflows.
  • Testing: Develop and execute test scripts for unit testing, system integration testing (SIT), and user acceptance testing (UAT) for Procurement modules.
  • Functional Support: Provide first-line support to end-users of Oracle Procurement; log, triage, and escalate issues to senior team members as needed.
  • Collaboration: Work closely with functional BAs, technical developers, and business stakeholders to ensure delivery of integrated Procurement solutions.
  • Documentation: Maintain accurate technical and functional documentation, including configuration workbooks, test results, and support logs.
  • Process Improvement: Identify technical inefficiencies in Procurement workflows and recommend improvements under guidance of senior team members.

REQUIRED SKILLS & EXPERIENCE
  • Minimum 3-5 years of experience working with Oracle E-Business Suite, with exposure to Procurement, Purchasing, or related supply chain modules.
  • Working knowledge of Oracle EBS Procurement module configuration, workflows, and approval hierarchies.
  • Familiarity with Oracle EBS R12 technical architecture, including RICE components and key integration points.
  • Experience supporting or executing test plans, including SIT and UAT in Oracle EBS environments.
  • Basic understanding of federal procurement processes and acquisition regulations (FAR/DFARS) preferred.
  • Strong analytical and problem-solving skills with attention to detail.
  • Good communication skills with ability to work effectively in cross-functional teams.
  • Bachelor's degree in IT, Computer Science, Business, or a related field. Additional years of experience in lieu of degree will be considered.
  • Must be a U.S. Citizen. Must be eligible to obtain and maintain a Tier 1 (T1) background investigation and Common Access Card (CAC).

Experience in one or more of the following areas is a plus:
  • Oracle CLM (Contracting Lifecycle Management) module exposure.
  • Oracle iSupplier portal configuration and supplier onboarding experience.
  • Oracle APEX or Oracle Cloud development fundamentals.
  • Experience with data conversion or migration scripts for Procurement master data.

DESIRED SKILLS & EXPERIENCE
  • Oracle EBS R12 technical certification or coursework preferred.
  • Familiarity with PL/SQL, Oracle Workflow, or Oracle Reports as they relate to Procurement.
  • Exposure to Agile or hybrid delivery methodologies in federal ERP programs.
  • Experience in DoD or Air Force procurement environments is a strong differentiator.
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

FacebookTwitter

View All InstantServe Jobs

Apply