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Junior Technical Support Engineer Jobs (NOW HIRING)

Metasys

Jr. Technical Engineer

Atlanta, GA

Configure Consulting Inc (CCI) is seeking a Jr. Technical Engineer at our Norcross, GA location to support our clients across North America. Job duties: - Performing technical demonstrations to our ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Stefanini, Inc

Technical Support Engineer

Greensboro, NC · On-site

$60 - $80/hr

Job Details Engineering Technical Support Engineer Greensboro, NC Posted: 8/3/2026 Job ID#: 64507 Job Category: Engineering Position Type: Contract Duration: 12 months Shift: 1 Remaining Positions: 1 ...

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up ... Mentor and develop junior team members through knowledge sharing, case collaboration, and serving ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$100 - $125/hr

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

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Junior Technical Support Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior technical support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for junior technical support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What does a junior technical support engineer do?

A Junior Technical Support Engineer assists users with technical issues related to software, hardware, or network systems. Their responsibilities typically include diagnosing problems, providing solutions or workarounds, and escalating complex issues to senior team members. They often interact with customers via phone, email, or chat to resolve technical concerns. Junior Technical Support Engineers also document issues and resolutions to help improve support processes. This role is ideal for those starting their careers in IT and looking to develop troubleshooting and customer service skills.

What are the key skills and qualifications needed to thrive as a junior technical support engineer?

To thrive as a Junior Technical Support Engineer, you need a strong understanding of basic IT concepts, troubleshooting techniques, and a relevant degree or technical certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Patience, effective communication, and a customer-focused mindset are essential soft skills for providing excellent support. These skills and qualities are crucial for efficiently resolving technical issues and ensuring user satisfaction in a fast-paced environment.

What are the most common challenges faced by junior technical support engineers in their first year, and how can they overcome them?

Junior Technical Support Engineers often encounter challenges such as managing a high volume of support tickets, quickly learning complex technical systems, and effectively communicating solutions to users with varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, ask for guidance from more experienced team members, and make use of internal documentation and training resources. Regularly collaborating with colleagues and seeking feedback can also help accelerate learning and build confidence in troubleshooting and customer service skills.

What is the difference between Junior Technical Support Engineer vs Technical Support Specialist?

AspectJunior Technical Support EngineerTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, basic technical certificationsHigh school diploma or equivalent, some certifications beneficial
Work EnvironmentEntry-level, technical support teams, help desksCustomer service focus, help desks, call centers
Employer & Industry UsageIT companies, tech support departmentsIT, telecommunications, software companies
Common Search & ComparisonOften compared for entry-level roles, technical skills

The main difference is that a Junior Technical Support Engineer typically has a stronger technical background and may handle more complex technical issues, while a Technical Support Specialist focuses more on customer service and troubleshooting basic problems. Both roles are essential in tech support teams but differ in technical depth and responsibilities.

What cities are hiring for Junior Technical Support Engineer jobs?

Cities with the most Junior Technical Support Engineer job openings:

What are the most commonly searched types of Technical Support Engineer jobs?

The most popular types of Technical Support Engineer jobs are:

What states have the most Junior Technical Support Engineer jobs?

States with the most job openings for Junior Technical Support Engineer jobs include:

What are popular job titles related to Junior Technical Support Engineer jobs?

For Junior Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Junior Technical Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

Technical Support Engineer

Hillsboro, OR • On-site

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

Contractor

Re-posted 22 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply