For more details please visit our website www.epro-tech.com Application Support, Configurations, installation and Engineering Application Support and maintenance and troubleshooting of IVR ...
For more details please visit our website www.epro-tech.com Application Support, Configurations, installation and Engineering Application Support and maintenance and troubleshooting of IVR ...
... Leads, Developers and BA's Must have previous IVR and interface testing experience, including skills based routing testing. Bachelors Degree in IT, or Business - required Excel and Rational ...
... Leads, Developers and BA's Must have previous IVR and interface testing experience, including skills based routing testing. Bachelors Degree in IT, or Business - required Excel and Rational ...
Voice / IVR Product Owner (Amazon Connect)
Owings Mills, MD · On-site
$70 - $80/hr
Partner with engineering, architecture, operations, and business stakeholders to deliver voice and customer experience enhancements * Drive initiatives related to IVR, call routing, authentication ...
Quick apply
Voice / IVR Product Owner (Amazon Connect)
Owings Mills, MD · On-site
$70 - $80/hr
Partner with engineering, architecture, operations, and business stakeholders to deliver voice and customer experience enhancements * Drive initiatives related to IVR, call routing, authentication ...
Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s * Must have previous IVR and interface testing experience, including skills based routing testing. * Bachelor ...
Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s * Must have previous IVR and interface testing experience, including skills based routing testing. * Bachelor ...
IVR Architect - REMOTE
CA · On-site +1
Lead a team of 2-5 developers * Hands-on application development * Work closely with Project Manager to ensure on-time, quality delivery Requirements * 3+ years of IVR development experience * 5+ ...
IVR Architect - REMOTE
CA · On-site +1
Lead a team of 2-5 developers * Hands-on application development * Work closely with Project Manager to ensure on-time, quality delivery Requirements * 3+ years of IVR development experience * 5+ ...
Software Development Engineer Job requirements Job Title: IVR Automation Tester with Cyara Location: - NYC NY (Hybrid) Overview: We are seeking a skilled Automation Test Engineer with deep expertise ...
Software Development Engineer Job requirements Job Title: IVR Automation Tester with Cyara Location: - NYC NY (Hybrid) Overview: We are seeking a skilled Automation Test Engineer with deep expertise ...
IVR Automation Tester with Cyara - R01568697
New York, NY · On-site
$75 - $80/hr
Software Development Engineer Job requirements Job Title: IVR Automation Tester with Cyara Location: - NYC NY (Hybrid) Overview: We are seeking a skilled Automation Test Engineer with deep expertise ...
IVR Automation Tester with Cyara - R01568697
New York, NY · On-site
$75 - $80/hr
Software Development Engineer Job requirements Job Title: IVR Automation Tester with Cyara Location: - NYC NY (Hybrid) Overview: We are seeking a skilled Automation Test Engineer with deep expertise ...
Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI platforms like Kore AI. * Proficiency in creating business documentation such as BRDs, functional specs ...
Quick apply
Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI platforms like Kore AI. * Proficiency in creating business documentation such as BRDs, functional specs ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Seattle, WA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Seattle, WA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
... IVR, cloud migration, scripting, and API integrations . This role will support a voice ... Engineer, configure, maintain, and support enterprise contact center and voice technologies.
Quick apply
... IVR, cloud migration, scripting, and API integrations . This role will support a voice ... Engineer, configure, maintain, and support enterprise contact center and voice technologies.
AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality ... Bachelor's or Master of Engineering The top 3 responsibilities would expect the Subcon to shoulder ...
AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality ... Bachelor's or Master of Engineering The top 3 responsibilities would expect the Subcon to shoulder ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
IVR / 3DIC Design Flow Engineer (7102)
$114K - $156K/yr
Overview We are seeking a highly skilled and motivated Analog & Mixed-Signal / 3DIC Design Flow Engineer to lead development of Integrated Voltage Regulator (IVR) flows for advanced 3DIC technologies.
IVR / 3DIC Design Flow Engineer (7102)
$114K - $156K/yr
Overview We are seeking a highly skilled and motivated Analog & Mixed-Signal / 3DIC Design Flow Engineer to lead development of Integrated Voltage Regulator (IVR) flows for advanced 3DIC technologies.
Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI platforms like Kore AI. * Proficiency in creating business documentation such as BRDs, functional specs ...
Quick apply
Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI platforms like Kore AI. * Proficiency in creating business documentation such as BRDs, functional specs ...
IVR Telephony SME
Charlotte, NC · On-site
$95K - $115K/yr
Key Responsibilities • Lead Cyara-based testing for IVR, call routing, and voice journeys • Validate IVR flows, DTMF navigation, voice prompts, ANI/DNIS routing • Analyze SIP/RTP signaling ...
IVR Telephony SME
Charlotte, NC · On-site
$95K - $115K/yr
Key Responsibilities • Lead Cyara-based testing for IVR, call routing, and voice journeys • Validate IVR flows, DTMF navigation, voice prompts, ANI/DNIS routing • Analyze SIP/RTP signaling ...
Staff Engineer - IVR
Dallas, TX · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
Staff Engineer - IVR
Dallas, TX · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...
IVR / 3DIC Design Flow Engineer (7102)
San Jose, CA · On-site
$117K - $160K/yr
D. in Electrical Engineering, Computer Engineering, or related field. • 15+ years of proven experience in analog and mixed-signal design with PMIC/IVR focus. • Strong knowledge of 3DIC design ...
IVR / 3DIC Design Flow Engineer (7102)
San Jose, CA · On-site
$117K - $160K/yr
D. in Electrical Engineering, Computer Engineering, or related field. • 15+ years of proven experience in analog and mixed-signal design with PMIC/IVR focus. • Strong knowledge of 3DIC design ...
IVR / 3DIC Design Flow Engineer (7102)
San Jose, CA · On-site
$114K - $156K/yr
Overview We are seeking a highly skilled and motivated Analog & Mixed-Signal / 3DIC Design Flow Engineer to lead development of Integrated Voltage Regulator (IVR) flows for advanced 3DIC technologies.
IVR / 3DIC Design Flow Engineer (7102)
San Jose, CA · On-site
$114K - $156K/yr
Overview We are seeking a highly skilled and motivated Analog & Mixed-Signal / 3DIC Design Flow Engineer to lead development of Integrated Voltage Regulator (IVR) flows for advanced 3DIC technologies.
Ivr Developer information
What are the key skills and qualifications needed to thrive as an IVR developer?
To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.
What is an IVR developer?
An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.
What does an IVR developer do?
IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.
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Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Description
Application Support, Configurations, installation and Engineering
Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems.
Qualifications
6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system
Strong technical, logical, and analytical skills.
Strong team player and cooperative skills.
Additional Information