Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of Experience: At least 6 years of relevant experience In this cutting-edge role, the IVR Bot Developer will ...
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Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of Experience: At least 6 years of relevant experience In this cutting-edge role, the IVR Bot Developer will ...
Plano, TX · On-site
MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate will design, develop, and integrate IVR call flows and components using Cisco Customer Voice Portal ...
Plano, TX · On-site
MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate will design, develop, and integrate IVR call flows and components using Cisco Customer Voice Portal ...
Scottsdale, AZ · On-site
$105K - $145K/yr
As a Senior AI/ML, IVR, and GCP Engineer, you will architect, develop, and optimize advanced AI/ML solutions and voice automation (IVR) platforms using Google Cloud Platform. You will work closely ...
Scottsdale, AZ · On-site
$105K - $145K/yr
As a Senior AI/ML, IVR, and GCP Engineer, you will architect, develop, and optimize advanced AI/ML solutions and voice automation (IVR) platforms using Google Cloud Platform. You will work closely ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified state resources.
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Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified state resources.
$58.50 - $74.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
$58.50 - $74.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
$54.75 - $69.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
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$54.75 - $69.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
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Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Texas City, TX · On-site +1
$49 - $62.50/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...
Fort Mill, SC · On-site
IVR Quality Engineer Fort Mill, SC or New York City, NY 6 month contract to hire * IVR & Telephony ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
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Fort Mill, SC · On-site
IVR Quality Engineer Fort Mill, SC or New York City, NY 6 month contract to hire * IVR & Telephony ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
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Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
Plano, TX · On-site
Success means you have successfully modernized our IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are resilient, secure, and ready for the future of ...
Plano, TX · On-site
Success means you have successfully modernized our IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are resilient, secure, and ready for the future of ...
Dallas, TX · Hybrid
$50 - $53/hr
Cyara IVR Test Automation Engineer Experience: 7+ Years Rate: 53$/Hr on 1099/ C2C. Location: Dallas TX - Hybrid Employment Type: Contract * Design and execute automated IVR test scripts using Cyara ...
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Dallas, TX · Hybrid
$50 - $53/hr
Cyara IVR Test Automation Engineer Experience: 7+ Years Rate: 53$/Hr on 1099/ C2C. Location: Dallas TX - Hybrid Employment Type: Contract * Design and execute automated IVR test scripts using Cyara ...
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub ...
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub ...
Austin, TX · On-site +1
We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...
Austin, TX · On-site +1
We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...
Manhattan, NY · On-site
$50.75 - $67/hr
We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara. The role involves designing, developing, and executing automated tests to ensure the ...
Manhattan, NY · On-site
$50.75 - $67/hr
We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara. The role involves designing, developing, and executing automated tests to ensure the ...
Newark, NJ · On-site
$57 - $75.25/hr
Newark NJ Required skills Strong developer with over 10+ years' experience. Has solid experience with C#/SQL and has worked on an IVR, vxml project. Has experience in the healthcare arena. Has ...
Newark, NJ · On-site
$57 - $75.25/hr
Newark NJ Required skills Strong developer with over 10+ years' experience. Has solid experience with C#/SQL and has worked on an IVR, vxml project. Has experience in the healthcare arena. Has ...
AWS Cloud Practitioner or AWS Developer certification is a plus. Cyara certification is a plus. Key Competencies IVR and contact center testing Test automation architecture Root cause analysis Defect ...
AWS Cloud Practitioner or AWS Developer certification is a plus. Cyara certification is a plus. Key Competencies IVR and contact center testing Test automation architecture Root cause analysis Defect ...
AWS Cloud Practitioner or AWS Developer certification is a plus. Cyara certification is a plus. Key Competencies IVR and contact center testing Test automation architecture Root cause analysis Defect ...
AWS Cloud Practitioner or AWS Developer certification is a plus. Cyara certification is a plus. Key Competencies IVR and contact center testing Test automation architecture Root cause analysis Defect ...
To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.
An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.
IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.
Contractor
Re-posted 29 days ago
Job Title: IVR Chatbot Developer
Duration: 12+ Months
Location: Newark, NJ (Hybrid)
Job Description:
Required Years of Experience: At least 6 years of relevant experience
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections).
Key skills/experiences include: Self-Service, API, Conversational Bot
Their team is looking for someone with hands-on experience with Architect Flows (knows different types of Architects flows and knows how to use those types). If you find a Developer who’s strong in Architect flows, please submit them
Experience with Genesys APIs - what can or cannot be done, everything that comes with architect flows
No specific language, doesn’t need those with workforce management expertise.
specific to IVR on Genesys platform.
Work setup is hybrid in Newark, NJ.
