Title: IVR Developer
Location: Alpharetta, GA/Middle town, NJ
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
Experience with DTMF and Speech applications
Expert level experience developing IVR applications (note level of complexity)
Speech Grammar Development skills
Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
Experience with Nuance ASR or TTS
Interpret and analyze business requirements to identify risks and design appropriate solutions
Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
Collaborate with project team members to provide input to design specifications related to speech application.
Develop simple grammars for speech applications
Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
3 to 5 years' experience in VoiceXML IVR technologies.
3 to 5 years' experience in Advanced Speech Recognition solution design and development.
1+ year experience in grammar design, development (ABNF, GRXML), and testing.
3+ years' experience in speech tuning and grammar analysis.
VXML, SSML, XML, JAVA, J2EE
Proficient written and verbal skills.
Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
Strong knowledge of various speech engine capabilities and tuning concepts
Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools