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Director Ivr Developer Jobs (NOW HIRING)

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone ... Strong understanding of Natural Language design and Directed Dialogue design techniques for speech ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills ... a self-directed individual? Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.

Programmers.io

Product Manager-IVR

Denver, CO · On-site

Leverage strong product/technical acumen (AI, ML, contact center tools like IVR, call analytics ... Collaborate with data science and product teams; no direct team management required. * 5+ years ...

Zelis

Director, Contact Center Technology

Boston, MA · On-site

Drive modernization initiatives across voice, digital channels, IVR, routing, self-service, AI ... Lead, mentor, and develop a team of engineers, administrators, analysts, and technology leaders.

Zelis

Director, Contact Center Technology

Boston, MA · On-site

Drive modernization initiatives across voice, digital channels, IVR, routing, self-service, AI ... Lead, mentor, and develop a team of engineers, administrators, analysts, and technology leaders.

Zelis

Director, Contact Center Technology

Plano, TX · On-site

Drive modernization initiatives across voice, digital channels, IVR, routing, self-service, AI ... Lead, mentor, and develop a team of engineers, administrators, analysts, and technology leaders.

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Director Ivr Developer information

What does a Director IVR Developer do?

A Director IVR Developer leads the design, development, and implementation of Interactive Voice Response (IVR) systems within an organization. They oversee teams of developers, manage project timelines, and ensure that IVR solutions meet business requirements and customer needs. Additionally, they collaborate with stakeholders to create efficient, user-friendly voice applications and stay updated on the latest technologies in telephony and voice automation.

What are the key skills and qualifications needed to thrive as a Director IVR Developer?

To thrive as a Director IVR Developer, you need deep expertise in interactive voice response (IVR) systems, software development, and team leadership, often supported by a degree in computer science or a related field. Proficiency with IVR platforms (such as Genesys or Avaya), telephony systems, cloud infrastructure, and relevant certifications (like AWS or CCNA) is highly valuable. Strong project management, communication, and strategic thinking skills help you effectively lead teams and collaborate with stakeholders. These competencies ensure the successful delivery, scalability, and reliability of complex IVR solutions critical to customer experience and business operations.

What are the typical collaboration points for a Director IVR Developer within an organization?

As a Director IVR Developer, you'll frequently collaborate with cross-functional teams including product managers, UX designers, QA engineers, and IT infrastructure teams to design and improve interactive voice response systems. You'll also interact with business stakeholders to understand customer requirements and ensure that the IVR solutions align with organizational goals. Effective communication and coordination are key, as you'll be leading technical teams and often managing vendor relationships to deliver seamless customer experiences.

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Director Ivr Developer jobs near you
Infographic showing various Director Ivr Developer job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Openings on IVR Developer

TestingXperts

Middletown, NJ

$49.75 - $64/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

Experience with DTMF and Speech applications

Expert level experience developing IVR applications (note level of complexity)

Speech Grammar Development skills

Experience developing IVR / Speech applications using GVP Studio, VXML, and Java

Experience with Nuance ASR or TTS

Interpret and analyze business requirements to identify risks and design appropriate solutions

Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions

Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security

Collaborate with project team members to provide input to design specifications related to speech application.

Develop simple grammars for speech applications

Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog

3 to 5 years' experience in VoiceXML IVR technologies.

3 to 5 years' experience in Advanced Speech Recognition solution design and development.

1+ year experience in grammar design, development (ABNF, GRXML), and testing.

3+ years' experience in speech tuning and grammar analysis.

VXML, SSML, XML, JAVA, J2EE

Proficient written and verbal skills.

Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications

Strong knowledge of various speech engine capabilities and tuning concepts

Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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