ZipRecruiter

Log In

1

Director Ivr Developer Jobs (NOW HIRING)

NiCE

Director Product Management

Seattle, WA · On-site

$265K - $277K/yr

... engineering leads on scope, dependencies, and quality gates • Drive product reliability and ... IVR, ACD, WFM, QM, interaction analytics • Prior involvement in platform product strategy (API ...

rockITdata

AI/ML Engineer

Arlington, VA · Remote

IVR Call Taking, AI Coaching, Call Summaries, and Post Call Analysis. Key Responsibilities ... Direct experience with Amazon Bedrock, including Agent configuration, Knowledge Base setup ...

Pindrop

OR

Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony ... As a part of Pindrop, you'll have a direct impact on our growing list of products and the future of ...

New

NICE

Director Product Management

Seattle, WA

$265K - $277K/yr

Own the quarterly release plan across the 26.x train, coordinating with R&D engineering leads on ... IVR, ACD, WFM, QM, interaction analytics * Prior involvement in platform product strategy (API ...

TransCore

Sr Systems Administrator

Union, NJ

$87K - $118K/yr

... as directed by documentation, or technicians / engineers. * Troubleshoot and resolve network ... IVR systems, etc. * Must be able to work in office a few days per week. Required Skills ...

TransCore

Sr Systems Administrator

NJ · On-site

$125K - $143K/yr

... as directed by documentation, or technicians / engineers. * Troubleshoot and resolve network ... IVR systems, etc. * Must be able to work in office a few days per week. Required Skills ...

Omilia

Solution Consultant Director, NAM

Role Purpose The Solution Consultant Director exists to lead and scale Omilia's pre-sales function ... Engineer teams. * Deep knowledge of conversational AI, voice IVR, NLU, and contact center ...

next page

Showing results 1-20

All JobsIvr Developer JobsDirector Ivr Developer Jobs

Director Ivr Developer information

What does a Director IVR Developer do?

A Director IVR Developer leads the design, development, and implementation of Interactive Voice Response (IVR) systems within an organization. They oversee teams of developers, manage project timelines, and ensure that IVR solutions meet business requirements and customer needs. Additionally, they collaborate with stakeholders to create efficient, user-friendly voice applications and stay updated on the latest technologies in telephony and voice automation.

What are the key skills and qualifications needed to thrive as a Director IVR Developer, and why are they important?

To thrive as a Director IVR Developer, you need deep expertise in interactive voice response (IVR) systems, software development, and team leadership, often supported by a degree in computer science or a related field. Proficiency with IVR platforms (such as Genesys or Avaya), telephony systems, cloud infrastructure, and relevant certifications (like AWS or CCNA) is highly valuable. Strong project management, communication, and strategic thinking skills help you effectively lead teams and collaborate with stakeholders. These competencies ensure the successful delivery, scalability, and reliability of complex IVR solutions critical to customer experience and business operations.

What are the typical collaboration points for a Director IVR Developer within an organization?

As a Director IVR Developer, you'll frequently collaborate with cross-functional teams including product managers, UX designers, QA engineers, and IT infrastructure teams to design and improve interactive voice response systems. You'll also interact with business stakeholders to understand customer requirements and ensure that the IVR solutions align with organizational goals. Effective communication and coordination are key, as you'll be leading technical teams and often managing vendor relationships to deliver seamless customer experiences.
More about Director Ivr Developer jobs
What cities are hiring for Director Ivr Developer jobs? Cities with the most Director Ivr Developer job openings:
What are the most commonly searched types of Ivr Developer jobs? The most popular types of Ivr Developer jobs are:
What states have the most Director Ivr Developer jobs? States with the most job openings for Director Ivr Developer jobs include:
What job categories do people searching Director Ivr Developer jobs look for? The top searched job categories for Director Ivr Developer jobs are:
Director Ivr Developer jobs near you
Infographic showing various Director Ivr Developer job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 86% In-person, and 14% Remote job distribution.
Director, Business Systems & GTM Technology

Director, Business Systems & GTM Technology

PEX

Manhattan, NY • On-site, Remote

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Director, Business Systems & GTM Technology
Department: Infrastructure
Employment Type: Full Time
Location: PEX HQ
Compensation: $150,000 - $180,000 / year
Description
WHO YOU ARE:As Director of Business Systems & GTM Technology, you will be responsible for the strategy, architecture, and execution of the tools, integrations, and processes that power our go-to-market motion, leading a small team of business systems professionals and partnering closely with RevOps, sales, engineering, and the data team.
This role exists to bring structure, governance and execution speed to the systems that power PEX's revenue engine. The right person will be hands-on enough to understand the architecture and delivery details, but senior enough to set direction, manage priorities and create accountability across tools, data, integrations and team execution.
Key Responsibilities
WHAT YOU'LL DO:
• Serve as the business-side architect for Salesforce, owning data model, process design, and change governance, and own the SFDX-based CI/CD release process
• Manage and direct a Salesforce developer and a GTM analyst - translating business requirements into executable work, holding delivery accountability, and developing the team toward greater autonomy
• Provide governance for connected GTM tools including Gong, Orum, and the inContact / Salesforce integration layer
• Manage the OneTrust, Google Tag Manager, and Google Analytics relationship, ensuring compliant and accurate marketing data flows
• Partner with the data team (Snowflake, dbt, Power BI) to centralize marketing analytics and surface campaign performance, attribution, and funnel reporting that marketing and sales can act on
• Own the internally developed .NET CRM service - the integration layer between the PEX platform and Salesforce REST APIs. Coordinating with PEX engineering for ongoing maintenance and evolution
• Establish KPIs, dashboards, and a measurement culture across the function, pushing toward signal over noise
• Act as the day-to-day decision-making layer between the CIO and the team on business systems issues, reducing escalation and enabling faster execution
• Evaluate and recommend tooling changes with a bias toward simplicity, AI-enabled, and total cost of ownership.
Skills, Knowledge and Expertise
REQUIRED SKILLS & QUALIFICATION:
• 7+ years in business systems, GTM technology, marketing operations, or a closely related function, with direct hands-on ownership of Salesforce and HubSpot
• Strong experience managing and developing IC reports in technical or operational disciplines
• Technical enough to evaluate architecture, write a requirements document, own an integration decision, and hold a developer accountable
• Experience with CI/CD pipelines, change management, and release governance
• Familiarity with IVR integrations (inContact, Five9, Genesys, or similar)
• Familiarity with modern data stacks (Snowflake, dbt, Power BI or similar BI tooling)
• Working knowledge of consent management platforms (OneTrust or similar) and Google Tag Manager / Google Analytics / Posthog
• Strong problem-solving skills and ability to strengthen governance over tools and platforms connected to CRM systems
• Strong communication skills across technical and non-technical stakeholders - marketing, sales, and engineering equally
• Experience with agile methodologies
• Strong understanding of GTM data flows, attribution models, and integration patterns between CRM, marketing automation, and BI
• Ability to operate individually and as part of a team
Benefits
BENEFITS
• Your Health: Full-spectrum medical, dental, and vision coverage.
• Wellness: Classpass & Onepass
• Your Time: Unlimited PTO so you never have to choose between work and life.
• Your Space: Hybrid work flexibility out of our New York City office.
• Your Future: Competitive 401(k) matching program.
• Your Network: A generous referral program to help us grow together.

Apply