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Ivr Developer Jobs in Dallas, TX (NOW HIRING)

Cisco CVP IVR Engineer Plano, TX Onsite Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA Note: Need min 9 years of experience with Bachelors degree. Must have: * Proficient in Cisco ...

MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate will design, develop, and integrate IVR call flows and components using Cisco Customer Voice Portal ...

Success means you have successfully modernized our IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are resilient, secure, and ready for the future of ...

Role : IVR QA with Cyara Location : Dallas,TX or St Louis,MO (hybrid) C2C or W2 Note : Inperson ... This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams ...

New

Staff Engineer - IVR

Dallas, TX · On-site

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... Knowledge of developer tooling across the software development life cycle (task management, source ...

Develop secure IVR flows, call routing, campaigns, and agent desktops within Five9, following ... Programming/scripting skills (JavaScript, Python, REST APIs) a plus. * Five9 certification ...

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

This role combines telephony administration, IVR/IVA development, contact center engineering, reporting, and operational strategy to improve borrower experience, maximize operational efficiency, and ...

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

This role combines telephony administration, IVR/IVA development, contact center engineering, reporting, and operational strategy to improve borrower experience, maximize operational efficiency, and ...

... or Devops profile for this role. We need someone with IVR / Contact Center Engineer (Amazon Connect Developer) Required skills: * Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User ...

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Ivr Developer information

What are the key skills and qualifications needed to thrive as an IVR developer?

To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.

What is an IVR developer?

An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.

What does an IVR developer do?

IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.

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Infographic showing various Ivr Developer job openings in Dallas, TX as of August 2026, with employment types broken down into 82% Full Time, 4% Part Time, and 14% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution.

Cisco CVP IVR Engineer

1 point system

Plano, TX • On-site

Other

Re-posted 3 days ago


Job description

Cisco CVP IVR Engineer

Plano, TX Onsite

Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA

Note: Need min 9 years of experience with Bachelors degree.

Must have:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Contact Center & Database Integration Knowledge

Job Description:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Database knowledge: Familiarity with database concepts for data interaction within the IVR system
  • Contact center domain knowledge: Understanding of call center operations and industry best practices