Austin, TX · On-site +1
We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...
Austin, TX · On-site +1
We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...
Austin, TX · On-site
$119K - $155K/yr
This is a software engineering role first: where you will design APIs, serverless services, data ... Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist ...
Austin, TX · On-site
$119K - $155K/yr
This is a software engineering role first: where you will design APIs, serverless services, data ... Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist ...
This is a software engineering role first: where you will design APIs, serverless services, data ... Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist ...
This is a software engineering role first: where you will design APIs, serverless services, data ... Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ...
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
Quick apply
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
Austin, TX · On-site +1
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
Austin, TX · On-site +1
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... other developers in a team environment. What You'll Be Doing * Developing and enhancing ...
A Day in the Life of the IVA and Digital Platform Developer: * Design and Development: Lead the end ... Minimum of 3+ years of professional experience in developing and deploying IVR/Digital, Voicebots ...
A Day in the Life of the IVA and Digital Platform Developer: * Design and Development: Lead the end ... Minimum of 3+ years of professional experience in developing and deploying IVR/Digital, Voicebots ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
$103K - $142K/yr
... Response (IVR) systems Performs project management and systems administration for statewide ... Engineering or related field of study Additional Information All your information will be kept ...
$103K - $142K/yr
... Response (IVR) systems Performs project management and systems administration for statewide ... Engineering or related field of study Additional Information All your information will be kept ...
... IVR) is a plus) * Experienced with power integrity evaluation * Experienced with design and ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
... IVR) is a plus) * Experienced with power integrity evaluation * Experienced with design and ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
... IVR) is a plus) * Experienced with power integrity evaluation * Experienced with design and ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
... IVR) is a plus) * Experienced with power integrity evaluation * Experienced with design and ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ... programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell ...
... maintain IVR flows, call routing logic, queue configurations, and agent experience workflows ... programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell ...
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Austin, TX · On-site
$128K - $170K/yr
... IVR) is a plus) * Experienced with power integrity tools such as PowerDC or equivalent and board ... engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
$8.73 - $15.10
4% of jobs
$15.10 - $21.46
0% of jobs
$21.46 - $27.83
0% of jobs
$27.83 - $34.20
2% of jobs
$34.20 - $40.57
5% of jobs
$40.57 - $46.94
10% of jobs
$48.06 is the 25th percentile. Wages below this are outliers.
$46.94 - $53.31
18% of jobs
The median wage is $55.07 / hr.
$53.31 - $59.67
38% of jobs
$59.67 - $66.04
10% of jobs
$66.04 - $72.41
8% of jobs
$72.41 - $78.78
4% of jobs
$8
$53
$78
To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.
An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.
IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.
Sourced by ZipRecruiter
It services
51 - 200 Employees
San Francisco, CA, US
2004
