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Ivr Developer Jobs in Pennsylvania (NOW HIRING)

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...

Keybank

Lead AI Engineer

Pittsburgh, PA

$96K - $181K/yr

Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. * Lead the technical architecture, engineering design, and implementation of AI-driven ...

Delphi-US

Lead Cloud Contact Center Architect

Middletown, PA · On-site

$53.25 - $73/hr

... IVR to agents. * Strong understanding of PCI compliance and delegation to cloud service providers. * Proficiency in Microsoft 365 (Teams, Word, Excel, PowerPoint) and Azure DevOps Testing Module.

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Ivr Developer information

What are the key skills and qualifications needed to thrive as an IVR developer?

To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.

What is an IVR developer?

An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.

What does an IVR developer do?

IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.

What are the most commonly searched types of Ivr Developer jobs in Pennsylvania? The most popular types of Ivr Developer jobs in Pennsylvania are:
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What job categories do people searching Ivr Developer jobs in Pennsylvania look for? The top searched job categories for Ivr Developer jobs in Pennsylvania are:
What are popular job titles related to Ivr Developer jobs in PA? For Ivr Developer jobs in PA, the most frequently searched job titles are:
Ivr Developer jobs near you
Infographic showing various Ivr Developer job openings in Pennsylvania as of August 2026, with employment types broken down into 79% Full Time, 3% Part Time, and 18% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Application support engineer (IVR) - FT perm job

E*Pro, Inc.

Pittsburgh, PA

Full-time

Re-posted 29 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com

Job Description

Application Support, Configurations, installation and Engineering
Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems.

Qualifications

  6-7 yrs of Application Support Experience of Avaya Call Center technology   like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
  Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
  Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system
  Strong technical, logical, and analytical skills.
  Strong team player and cooperative skills.

Additional Information


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