Release Train Engineer (RTE)
WV · On-site +1
ITIL 4 Foundation - beneficial for integration with IT service management. Tools & Technologies ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...
WV · On-site +1
ITIL 4 Foundation - beneficial for integration with IT service management. Tools & Technologies ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...
WV · On-site +1
ITIL 4 Foundation - beneficial for integration with IT service management. Tools & Technologies ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...
$63K - $137K/yr
Enterprise Administrator Expert (MS-102) and ITIL 4 Foundation All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation ...
$63K - $137K/yr
Enterprise Administrator Expert (MS-102) and ITIL 4 Foundation All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation ...
Evolve the ITIL team to Level 4 maturity, championing modern ITSM practices to provide a highly ... Ensure all end-user computing, remote hands services, and support protocols strictly adhere to ...
Evolve the ITIL team to Level 4 maturity, championing modern ITSM practices to provide a highly ... Ensure all end-user computing, remote hands services, and support protocols strictly adhere to ...
Evolve the ITIL team to Level 4 maturity, championing modern ITSM practices to provide a highly ... Ensure all end-user computing, remote hands services, and support protocols strictly adhere to ...
Evolve the ITIL team to Level 4 maturity, championing modern ITSM practices to provide a highly ... Ensure all end-user computing, remote hands services, and support protocols strictly adhere to ...
Mclean, VA · On-site +1
... ITIL and production support best practices. As an IV&V Analyst, You Will: * Execute detailed ... remote work opportunities, parental leave, wellness benefits and many other things that inspire ...
Mclean, VA · On-site +1
... ITIL and production support best practices. As an IV&V Analyst, You Will: * Execute detailed ... remote work opportunities, parental leave, wellness benefits and many other things that inspire ...
ITIL Foundation or ITIL 4 Managing Professional Technical Skills * ITIL Service Management * Incident, Problem, Change, and Release Management * Microsoft Azure, AWS, or Google Cloud Platform
Quick apply
ITIL Foundation or ITIL 4 Managing Professional Technical Skills * ITIL Service Management * Incident, Problem, Change, and Release Management * Microsoft Azure, AWS, or Google Cloud Platform
Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices. * Ability to influence others to accept practices and approaches, and ability to ...
Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices. * Ability to influence others to accept practices and approaches, and ability to ...
Dallas, TX · Remote
$52.75 - $70.25/hr
Delivery Manager IV Workplace: Remote Start Date: 4/13/2026 Duration: 10+ Months _____ Top 3 Skills * On-hand experience with Jira, Jira Align, Confluence * Understanding of ITIL framework
Quick apply
Dallas, TX · Remote
$52.75 - $70.25/hr
Delivery Manager IV Workplace: Remote Start Date: 4/13/2026 Duration: 10+ Months _____ Top 3 Skills * On-hand experience with Jira, Jira Align, Confluence * Understanding of ITIL framework
REMOTE Duration : 4+ Months Contract Interview : WebCam Interview Mandatory: ITIL Foundation & ServiceNow Administration Certification. Key Responsibilities: • Assists in developing standard IT ...
REMOTE Duration : 4+ Months Contract Interview : WebCam Interview Mandatory: ITIL Foundation & ServiceNow Administration Certification. Key Responsibilities: • Assists in developing standard IT ...
Newark, NJ · On-site +1
Requirements • College degree and/or 4-6 years' experience providing end user support • Ability ... understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident ...
Newark, NJ · On-site +1
Requirements • College degree and/or 4-6 years' experience providing end user support • Ability ... understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident ...
... Remote: No Join Hitachi Energy as an Applications Service Delivery Manager and play a key role in ... Strong knowledge of ITIL 4 processes and service management tools (e.g., ServiceNow) * Experience ...
... Remote: No Join Hitachi Energy as an Applications Service Delivery Manager and play a key role in ... Strong knowledge of ITIL 4 processes and service management tools (e.g., ServiceNow) * Experience ...
Posting Number SP005335P Position Title Enterprise Developer III or IV, UI Foundation Division ... Remote/hybrid possibilities Posting Context Statement This Enterprise Developer supports the ...
Posting Number SP005335P Position Title Enterprise Developer III or IV, UI Foundation Division ... Remote/hybrid possibilities Posting Context Statement This Enterprise Developer supports the ...
$18.50 - $31.72/hr
Troubleshoot IT issues (remotely or in-person) using remote support software and onsite from ... CompTIA A+ certification, ITIL 4 foundations, or HDI Desktop Advanced Support Technician (HDI-DAST ...
$18.50 - $31.72/hr
Troubleshoot IT issues (remotely or in-person) using remote support software and onsite from ... CompTIA A+ certification, ITIL 4 foundations, or HDI Desktop Advanced Support Technician (HDI-DAST ...
Cincinnati, OH (Remote) Employment Type: Full-Time Experience Required: 8-10 Years Visa Type: USC ... ITIL V3 Foundation Knowledge Preferred Experience: * Experience leading multiple ServiceNow ...
Quick apply
Cincinnati, OH (Remote) Employment Type: Full-Time Experience Required: 8-10 Years Visa Type: USC ... ITIL V3 Foundation Knowledge Preferred Experience: * Experience leading multiple ServiceNow ...
Minneapolis, MN · Remote
$21 - $28.75/hr
Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site ... ITIL Foundation, CompTIA A+, Network+, Microsoft, or other relevant technical certifications ...
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Minneapolis, MN · Remote
$21 - $28.75/hr
Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site ... ITIL Foundation, CompTIA A+, Network+, Microsoft, or other relevant technical certifications ...
This job is remote. Our client has an opening for a Service Desk (739934) This position is up to 6 ... HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
Quick apply
This job is remote. Our client has an opening for a Service Desk (739934) This position is up to 6 ... HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
... Dallas, TX-Remote Responsibilities: Facilitate requirements gathering and functional design ... a must ITIL v3 Foundation Certified Experience managing one or more new implementations of ...
... Dallas, TX-Remote Responsibilities: Facilitate requirements gathering and functional design ... a must ITIL v3 Foundation Certified Experience managing one or more new implementations of ...
Washington, DC · Remote
Required Experience: * 4+ years of SQL Server operations and administration experience ... ITIL Foundation and/or CompTIA Security+ This is a remote position.
Quick apply
Washington, DC · Remote
Required Experience: * 4+ years of SQL Server operations and administration experience ... ITIL Foundation and/or CompTIA Security+ This is a remote position.
$110K - $144K/yr
At Luminare Health , our employees are the cornerstone of our business and the foundation to our ... Must have in depth knowledge and understanding of ITIL and ITSM best practices. Remote employees ...
$110K - $144K/yr
At Luminare Health , our employees are the cornerstone of our business and the foundation to our ... Must have in depth knowledge and understanding of ITIL and ITSM best practices. Remote employees ...
$110K - $144K/yr
At Luminare Health , our employees are the cornerstone of our business and the foundation to our ... Must have in depth knowledge and understanding of ITIL and ITSM best practices. Remote employees ...
$110K - $144K/yr
At Luminare Health , our employees are the cornerstone of our business and the foundation to our ... Must have in depth knowledge and understanding of ITIL and ITSM best practices. Remote employees ...
$11.30 - $14.88
7% of jobs
$18.41 is the 25th percentile. Wages below this are outliers.
$14.88 - $18.47
18% of jobs
The median wage is $21.47 / hr.
$18.47 - $22.05
29% of jobs
$22.05 - $25.63
18% of jobs
$26.53 is the 75th percentile. Wages above this are outliers.
$25.63 - $29.22
9% of jobs
$29.22 - $32.80
6% of jobs
$32.80 - $36.39
5% of jobs
$36.39 - $39.97
4% of jobs
$39.97 - $43.55
1% of jobs
$43.55 - $47.14
1% of jobs
$47.14 - $50.72
0% of jobs
$11
$24
$50
| Aspect | Itil 4 Foundation Remote | Service Desk Technician |
|---|---|---|
| Certifications | Itil 4 Foundation certification often required | Certifications vary; ITIL knowledge beneficial |
| Work Environment | Remote, flexible | Typically office or remote, customer-facing |
| Industry Usage | IT service management, IT support | IT support, customer service |
| Job Focus | ITIL processes, service management best practices | Troubleshooting, user support, issue resolution |
While both roles involve IT support, Itil 4 Foundation Remote focuses on understanding IT service management frameworks, often requiring certification, and is suitable for remote work. Service Desk Technicians handle direct user support and troubleshooting, with less emphasis on formal certifications. The roles complement each other but serve different functions within IT support and service management.
Cities with the most Itil 4 Foundation Remote job openings:
The most popular types of Itil 4 Foundation jobs are:
States with the most job openings for Itil 4 Foundation Remote jobs include:
The top searched job categories for Itil 4 Foundation Remote jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
7.8
Based on 63 frontline employees who took The Breakroom Quiz
87th of 224 rated it services
Type of Requisition:
PipelineClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NonePublic Trust/Other Required:
NoneJob Family:
Software EngineeringJob Qualifications:
Skills:
Agile Delivery, Collaboration, ScrumCertifications:
NoneExperience:
10 + years of related experienceUS Citizenship Required:
NoJob Description:
The Release Train Engineer (RTE) plays a critical leadership role in the Case Management Modernization (CMM) Program, a large-scale initiative supporting the Administrative Office of the U.S. Courts (AO) in modernizing its enterprise case management systems using Agile and SAFe delivery practices. The RTE serves as the Chief Scrum Master for the Agile Release Train (ART), facilitating the flow of value across multiple Scrum teams responsible for developing, integrating, and deploying modern cloud-based solutions. This position ensures synchronization across all development and testing activities and fosters a culture of continuous improvement and transparency within a federal contracting environment.
Key Responsibilities:
Serve as the servant leader and facilitator for the Agile Release Train (ART), ensuring alignment with the CMM Dev modernization roadmap.
Plan, organize, and facilitate Program Increment (PI) Planning, System Demos, Inspect & Adapt workshops, and Scrum of Scrums to synchronize delivery across multiple Agile teams.
Support Agile and SAFe adoption through coaching, mentoring, and process standardization across architecture, development, testing, and operations functions.
Proactively identify and manage program-level risks, dependencies, and impediments, escalating to stakeholders as needed.
Ensure cross-team coordination and visibility of sprint objectives, deliverables, and milestones across ARTs supporting CMM modernization.
Maintain and communicate ART metrics (velocity, feature completion rate, defect trends, predictability, and PI objectives) to program leadership.
Collaborate with Product Managers, System Architects, and Scrum Masters to ensure cohesive execution of the program vision and roadmap.
Drive continuous delivery pipeline improvement through automation, CI/CD optimization, and DevSecOps culture alignment.
Ensure compliance with federal Agile delivery standards, documentation requirements, and performance metrics as defined in the SOW.
Promote a culture of transparency, accountability, and servant leadership, ensuring ARTs deliver measurable business value each PI.
Deliverable Alignment:
Program Increment (PI) Planning Artifacts: Roadmaps, PI Objectives, dependency maps, and iteration schedules.
ART and Sprint Metrics Reports: Burndown charts, velocity trends, feature progress dashboards, and risk registers.
Retrospective and Continuous Improvement Reports: Actionable items and improvement roadmaps aligned to CMM performance objectives.
Cross-Team Coordination Deliverables: Consolidated status reports, integration plans, and release readiness checklists.
Governance Documentation: SAFe process adherence records, risk logs, and compliance matrices for Agile governance audits.
Required Skills & Experience:
10+ years of progressive experience in Agile software delivery environments, with 8+ years as a Release Train Engineer or Senior Agile Program Manager supporting large-scale, multi-team programs.
Deep knowledge of SAFe principles, Lean-Agile leadership, and value stream optimization.
Experience orchestrating multiple concurrent Scrum teams (6-12+) delivering under a single ART.
Proven success implementing Agile at scale in federal contracting or enterprise modernization programs.
Expertise in Agile lifecycle tools (Jira, Rally, Azure DevOps, VersionOne) for planning, tracking, and metrics reporting.
Strong understanding of DevSecOps practices, CI/CD pipelines, and Agile release management.
Excellent communication, facilitation, and conflict-resolution skills with the ability to influence without authority.
Experience with incremental delivery planning, metrics-driven execution, and continuous improvement.
Bachelor's Degree in Computer Science, Information Systems, or related discipline (Master's preferred).
Experience with federal Agile transformation efforts, including SAFe implementation within secure environments.
Familiarity with cloud-based development (AWS/Azure) and modern full-stack ecosystems (React, NodeJS).
Understanding of FinOps, cloud cost optimization, and governance frameworks in Agile delivery.
Hands-on experience with Agile coaching, Kanban systems, and flow metrics analysis.
Certifications:
SAFe Release Train Engineer (RTE) - required.
SAFe Program Consultant (SPC) - highly preferred.
PMP, PMI-ACP, or Agile Certified Practitioner - preferred.
ITIL 4 Foundation - beneficial for integration with IT service management.
Tools & Technologies:
Jira Align, Azure DevOps, Rally, Confluence, Miro, Lucidchart.
CI/CD orchestration: Jenkins, GitLab CI/CD, GitHub Actions.
Metrics dashboards: Power BI, Tableau, or Jira dashboards.
Documentation and collaboration: SharePoint, MS Teams, ServiceNow Agile.
Performance Outcomes:
>95% PI Objective Achievement Rate across ARTs.
100% on-time completion of PI Planning and System Demos.
Improved velocity predictability (variance 10% over three consecutive PIs).
Reduction of cross-team impediments by 25%+ through improved dependency tracking.
Sustained program transparency and stakeholder confidence through measurable ART metrics and governance reporting.
QUALIFICATIONS:
10+ years of general experience in information systems
8+ years of specialized experience
Minimum Education: MA/MS
Experience may be considered in lieu of degree as follows: HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years)
COMMUNICATION & ORGANIZATIONAL
Excellent presentation and communication (oral and written) skills.
Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationship.
Experience identifying and applying industry tools, solutions, methods best practices, and emerging technologies.
Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement.
Demonstrated ability to work effectively, independently, and as part of a team.
The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
RemoteWork Location:
Any Location / RemoteAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransGet the full story on Breakroom
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
It services
10,000+ Employees
Falls Church, VA, US