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Manager Itil 4 Foundation Jobs (NOW HIRING)

ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice Manager, ITIL Managing Professional) a plus. • Experience ...

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

ITIL 4 foundation Cert, ServiceNow CSA, ITSM Certified Implementation Specialist, Certified ... Must have 5-7 years Incident and problem change, knowledge management, and configuration management.

ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice Manager, ITIL Managing Professional) a plus. • Experience ...

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

Mandatory Certification ITIL 4 Foundation Certified OR ITIL V3 Foundation Certified Added Advantage * Experience or knowledge in: o Release Management o Configuration Management o Incident Management ...

IT Service Delivery Manager

Houston, TX · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

ITIL 4 Foundation certification (or ability to obtain) * ServiceNow System Administrator (CSA) certification (or ability to obtain) * Proven leadership and team management skills with strong ...

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Manager Itil 4 Foundation information

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Posted 7 days ago


Job description

ServiceNow CSM

Location: Buffalo NY (Hybrid)

12 Months

Need Locals only

12+ EXPERIENCE NEEDED

• 5+ years of experience in IT Service Management, with a focus on Change Management.
• Hands-on experience administering the ServiceNow platform, specifically the Change Management module.
• Solid understanding of ITIL framework and change management best practices; ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice Manager, ITIL Managing Professional) a plus.
• Experience supporting or facilitating Change Advisory Board (CAB) processes.
• Familiarity with CMDB structure and configuration item (CI) relationships.
• Strong analytical skills with the ability to interpret change and incident data to identify trends.
• Excellent written and verbal communication skills; ability to explain technical/process topics to non-technical stakeholders.
• Experience with reporting and dashboarding tools within ServiceNow (Performance Analytics, reporting module).

Preferred Qualifications
• ServiceNow certification (e.g., Certified System Administrator, CIS-ITSM).
• Experience in a regulated industry (financial services, healthcare, etc.).
• Experience with change automation, standard change catalogs, or normalization initiatives.
• Exposure to DevOps/CI-CD change models and how they intersect with traditional ITIL change management.