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Manager Itil 4 Foundation Jobs (NOW HIRING)

Protos IT

IT Support Technician 3

Washington, DC · On-site

$24.25 - $33.50/hr

... ITIL 4 Foundation certification with practical application in service desk operations. - Experience with enterprise endpoint management platforms such as Microsoft Intune and/or Jamf Pro ...

New

Kanak Elite Services Inc

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

ITIL 4 foundation Cert, ServiceNow CSA, ITSM Certified Implementation Specialist, Certified ... Must have 5-7 years Incident and problem change, knowledge management, and configuration management.

Blue.Cloud

Change Management Specialist

Buffalo, NY · On-site

ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice Manager, ITIL Managing Professional) a plus. • Experience ...

iShare Inc

Change Management Specialist

Manhattan, NY · On-site

$50 - $60/hr

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

iShare Inc.

Change Management Specialist

Manhattan, NY · On-site

$120 - $160/hr

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

iShare Inc

Change Management Specialist

Redlands, CA · On-site

$50 - $60/hr

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

iShare Inc.

Change Management Specialist

Ontario, CA · On-site

$120 - $150/hr

ITIL 4 Foundation required . * Experience with Incident & Problem Management integration. * Knowledge of DevOps/CI-CD change management and automation. * Strong analytical, communication, stakeholder ...

FEDRUS GLOBAL LLC

L1- End User Services Technician

Needham, MA · On-site

$22 - $29.75/hr

... ITIL 4 Foundation certification Experience supporting a distributed or remote workforce Familiarity with endpoint security tooling (SentinelOne EDR, Rapid7 vulnerability management, Zscaler zero ...

Govcio LLC

Service Desk Lead

Washington, DC · On-site

$81K - $120K/yr

... managing Tier 1/Tier 2 service desk operations, maintaining disciplined ITIL 4 practices, and ... ITIL 4 Foundation or higher-level ITIL certification * ServiceNow Administrator or ITSM ...

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Security Advisor

1 point system

Fort George G Meade, MD • On-site

Contractor

Posted 23 days ago

Job description

Work schedule: Monday – Friday 9AM – 5PM however candidates can start as early as 7AM and leave at 3PM

Must haves:

  • Active Top Secret Clearance
  • 1 of the following certifications – must be active
    • Microsoft certifications (Azure, data & AI, Dynamics 365, modern workplace, business applications, etc)
    • Google Cloud
    • Amazon Web Services
    • VWware
    • Oracle, Cisco Certifications
    • ITIL 4 Foundation Level/IT Service Management
    • PMP
    • Agile/Scum
    • Certified Information Systems Security (Manager or professional)
  • Must have at least a Bachelors Degree

Job Description

Required Qualifications

Technical Knowledge & Experience

  • Working knowledge of Joint Publication (JP) 5-0.
  • Knowledge of Continuous Process Improvement (CPI) principles and methodologies.
  • Understanding of:
    • Local Area Networks (LANs)
    • Campus Area Networks (CANs)
    • Wide Area Networks (WANs)
    • Cloud computing environments
    • Data centers
    • Server infrastructure
    • Enterprise communications systems
  • Experience identifying, analyzing, and resolving system and network issues.
  • Knowledge of common DoD services, devices, applications, and security processes used to protect data and communication pathways.
  • Experience with Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) technologies.

Architecture & Strategic Planning

  • Ability to provide strategic recommendations for:
    • Computer system operational design
    • System architecture and engineering
    • Technical documentation
    • Proposal reviews
  • Experience identifying communication service requirements and developing:
    • System architectures
    • Technical designs
    • Integration plans
    • Implementation plans
  • Ability to support both legacy and future-state systems while ensuring alignment with DCDC leadership objectives and vision.

Communication & Documentation

  • Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences.
  • Experience developing and presenting products for:
    • General Officers
    • Senior Executives
    • Senior Decision Makers
  • Experience writing, reviewing, and editing:
    • Technical documentation
    • Concepts of Operations (CONOPS)
    • Training plans
    • Strategic reports and briefings

Additional Requirements

  • Demonstrated ability to work independently with limited supervision.
  • Experience supporting multiple large-scale IT systems and enterprise environments.
  • Working knowledge of:
    • Scaled Agile Framework (SAFe)
    • ITIL 4 Foundation principles

Education & Experience

  • Bachelor's degree (or higher) in Information Technology, Information Systems, Engineering, Computer Science, or a related technical field.
  • Minimum of 8 years of relevant experience.

Certifications

Must possess one (1) or more of the following certifications:

Cloud & Technology Certifications

  • Microsoft Certifications (Azure, Data & AI, Modern Workplace, Dynamics 365, Business Applications, etc.)
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • VMware
  • Oracle
  • Cisco Certifications

IT Service Management & Project Management

  • ITIL 4 Foundation
  • PMP (Project Management Professional)
  • Agile/Scrum Certification

Cybersecurity Certifications

  • CISSP (Certified Information Systems Security Professional)
  • CISM (Certified Information Security Manager)