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It Training Manager Jobs (NOW HIRING)

... • Provide technology training for staff appropriate to their needs, including new user ... manage, and report on ticketing system for quality improvement. • Other duties as assigned.

IT Manager

Fairfax, VA · On-site

$96K - $118K/yr

IMG is seeking an IT Manager to join our team at IMG's Fairfax, Virginia headquarters. Individual ... Professional development and training assistance IMG is an equal opportunity employer including ...

Work experience in developing role-based end user training content for IT applications/systems Experience in instructional design, visual design, storyboarding, writing instructional text, audio ...

Information Technology Systems * Standardize training materials and instructional methods across ... Experience managing Learning Management Systems (LMS). * Strong facilitation, presentation, and ...

User Support & Training * Assist employees with system needs, access issues, and software operation ... Manage CMMC compliance requirements. * Maintain ERP system security. * Support the Quality and ...

... training for existing users. * Promote ERP and IT best practices to ensure consistent, effective system use across departments. IT Operations & Asset Management * Track and maintain inventory of all ...

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It Training Manager information

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$25K

$50.4K

$96K

How much do it training manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for it training manager in the United States is $50,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between It Training Manager vs IT Trainer?

AspectIT Training ManagerIT Trainer
ResponsibilitiesOversees training programs, manages teams, develops training strategiesDelivers training sessions, creates training materials, provides technical instruction
Required CredentialsBachelor's degree in IT or related field, certifications like CompTIA, PMP beneficialTechnical certifications, relevant experience, often similar certifications
Work EnvironmentCorporate training departments, large organizations, educational institutionsTraining centers, corporate environments, workshops

The main difference is that an IT Training Manager focuses on managing training programs and teams, while an IT Trainer primarily delivers technical training directly to learners. Both roles require relevant certifications and experience, but the manager role involves strategic planning and oversight, whereas the trainer role emphasizes direct instruction.

What are IT Training Managers?

IT Training Managers are professionals responsible for planning, developing, and delivering training programs that enhance the technical skills of employees within an organization. They assess training needs, design curricula, and coordinate with IT staff and subject matter experts to ensure employees are proficient in relevant technologies and systems. Additionally, IT Training Managers may evaluate the effectiveness of training programs and adapt content to suit evolving technological trends. Their work helps ensure that the workforce remains competent and up-to-date with the latest IT tools and best practices.

What are the key skills and qualifications needed to thrive as an IT Training Manager, and why are they important?

To thrive as an IT Training Manager, you need deep knowledge of information technology, instructional design expertise, and typically a bachelor’s degree in IT, education, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CompTIA CTT+ or Microsoft Certified Trainer are highly valuable. Outstanding communication, leadership, and organizational skills set exceptional IT Training Managers apart. These competencies are crucial for delivering effective training programs, ensuring technology adoption, and supporting organizational growth.

What are some common challenges faced by IT Training Managers when implementing new training programs?

IT Training Managers often face challenges such as ensuring training content stays current with rapidly evolving technology, accommodating diverse skill levels among staff, and securing buy-in from stakeholders. Balancing the needs of different departments and coordinating schedules can also be complex, especially in larger organizations. Successful IT Training Managers proactively gather feedback, tailor programs to learner needs, and work closely with IT teams and leadership to align training objectives with organizational goals.
More about It Training Manager jobs
What cities are hiring for It Training Manager jobs? Cities with the most It Training Manager job openings:
What are the most commonly searched types of It Training jobs? The most popular types of It Training jobs are:
What states have the most It Training Manager jobs? States with the most job openings for It Training Manager jobs include:
Infographic showing various It Training Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,397 per year, or $24.2 per hour.
IT Support Analyst

IT Support Analyst

Youth Guidance

Chicago, IL • On-site

Full-time

Re-posted yesterday


Job description

Job Summary:
Youth Guidance is a non-profit organization seeking an IT Support Analyst to provide support for IT requests in a fast-paced environment. The role involves troubleshooting technical issues, maintaining IT systems, and providing excellent customer service to both on-site and off-site employees.
Responsibilities:
• Identify, isolate, troubleshoot, document, and resolve IT issue.
• Install, deploy, and maintain IT hardware and software systems.
• Provision & maintenance of user accounts.
• Coordinate timely repair of equipment covered under 3rd party maintenance agreements.
• Recognize and escalate high-level issues as appropriate.
• Perform preventative maintenance on IT systems as directed.
• Provide technology training for staff appropriate to their needs, including new user orientation and in-services as need.
• Provide support for cell phones, including set-up, swapping and upgrades.
• Maintain orderly, up-to-date records, documentation, and files, using approved practices and record-keeping systems, including inventory.
• Create and maintain images for workstations.
• Reclaim assets as necessary at the central office and in the field.
• Provide support for agency copiers.
• Monitor, manage, and report on ticketing system for quality improvement.
• Other duties as assigned.
Qualifications:
Required:
• Responsible for receiving and resolving IT support requests electronically, via phone and in person in a fast-paced non-profit environment.
• Travel to various sites to resolve technical issues.
• Provide excellent customer service for on-site and off-site employees.
• Identify, isolate, troubleshoot, document, and resolve IT issue.
• Install, deploy, and maintain IT hardware and software systems.
• Provision & maintenance of user accounts.
• Coordinate timely repair of equipment covered under 3rd party maintenance agreements.
• Recognize and escalate high-level issues as appropriate.
• Perform preventative maintenance on IT systems as directed.
• Provide technology training for staff appropriate to their needs, including new user orientation and in-services as need.
• Provide support for cell phones, including set-up, swapping and upgrades.
• Maintain orderly, up-to-date records, documentation, and files, using approved practices and record-keeping systems, including inventory.
• Create and maintain images for workstations.
• Reclaim assets as necessary at the central office and in the field.
• Provide support for agency copiers.
• Monitor, manage, and report on ticketing system for quality improvement.
• Other duties as assigned.
Company:
Youth Guidance is a non-profit organization that offers community and after-school programs for the youth in schools. Founded in 1924, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.