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Collections Trainer Jobs (NOW HIRING)

Epitec

Editorial Programmer II

Cupertino, CA · On-site

$46.64/hr

This includes new weekly workouts and meditations, Collections, Trainer Tips, Artist Spotlight, and other priority initiatives. They will ensure that all assets, metadata and other deliverables are ...

CFS

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

Collections Specialist Looking for a flexible, part-time accounting role where you can make an ... training • Strong attention to detail in tracking payments and communication ...

CFS

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

Collections Specialist Looking for a flexible, part-time accounting role where you can make an ... training • Strong attention to detail in tracking payments and communication ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks , followed by a hybrid schedule (3 days onsite: Tuesday-Thursday) . Key Responsibilities for the Collections Specialist: * Manage high‑volume ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks , followed by a hybrid schedule (3 days onsite: Tuesday-Thursday) . Key Responsibilities for the Collections Specialist: * Manage high‑volume ...

Smith College

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

Provide training to SCMA staff and other Smith College stakeholders in both the Qi CMS as well as ... Serve as SCMA liaison to the consortial Collections Management and Access Committee which sets ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks , followed by a hybrid schedule (3 days onsite: Tuesday-Thursday) . Key Responsibilities for the Collections Specialist: * Manage high‑volume ...

Collabera

Collections Representative

Newark, DE · On-site

$16.50 - $21.50/hr

Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM * The Collector works in the Collections and Recovery Operations ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$10K/mo

On-site during training, then Hybrid (2-3 days on-site, remaining days remote based on performance) Overtime: Available but not required Are you a motivated collections professional who thrives on ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

On-site during training, then Hybrid (2-3 days on-site, remaining days remote based on performance) Overtime: Available but not required Are you a motivated collections professional who thrives on ...

CFS

Legal Collections Specialist

Akron, OH · On-site

$60K - $70K/yr

Work on a collaborative team that puts an emphasis on training Key Responsibilities (Legal Collections Specialist): Billing & Collections Specialist * Process daily billing and electronic submissions ...

TNT Crane & Rigging

Collections Lead

Houston, TX

$17.75 - $23.75/hr

... training branch collectors on collection procedures, system usage, and documentation standards Recommend improvements to collection workflows, escalation procedures, and reporting Prepare and ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$55K - $65K/yr

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time ... Participate in training sessions and share knowledge with team members to enhance overall ...

RTO National

Collections Specialist

Greenville, SC · On-site

$17.50 - $23.50/hr

We are currently recruiting for a Collections Specialist. We recruit employees who support our core ... Hands-On Training * Ergonomic Benefits * Paid Time Off & Paid Holidays * Employee Assistance ...

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Collections Trainer information

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How much do collections trainer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collections trainer?

To thrive as a Collections Trainer, you need expertise in collections processes, training facilitation, and a background in finance or customer service, often supported by a bachelor’s degree. Familiarity with collections management software, learning management systems (LMS), and certification in training or instructional design is typically required. Excellent communication, patience, and the ability to motivate and mentor others are standout soft skills for this role. These competencies ensure effective knowledge transfer, regulatory compliance, and improved performance within collections teams.

What is the difference between Collections Trainer vs Collections Specialist?

AspectCollections TrainerCollections Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in collections or financeHigh school diploma or equivalent; relevant certifications may include debt collection or financial certifications
Work EnvironmentTraining rooms, call centers, or office settings focused on employee developmentCall centers, offices, or remote work environments focused on debt recovery
Employer & Industry UsageUsed by financial institutions, collection agencies, and corporate finance departments to train staffUsed by collection agencies, banks, and credit companies to recover debts

While both roles are involved in debt collection, a Collections Trainer focuses on educating and training staff on collection procedures, compliance, and soft skills. In contrast, a Collections Specialist actively contacts debtors to recover owed funds. The roles complement each other within the debt recovery process but differ in responsibilities and focus areas.

What are some common challenges a collections trainer might face when onboarding new agents, and how can they be addressed?

Collections Trainers often encounter challenges such as varying levels of prior experience among trainees, resistance to adopting new techniques, and ensuring compliance with regulations. To address these, trainers typically use a mix of hands-on role-playing, regular assessments, and tailored feedback sessions. Creating an open, supportive environment where new agents feel comfortable asking questions also helps build confidence and ensures a smoother transition into the collections role.

What is a collections trainer?

Collections Trainers are professionals responsible for instructing and guiding new and existing collections staff on best practices, policies, and compliance requirements related to debt collection. They develop training materials, deliver courses, and ensure that team members are knowledgeable about industry regulations and effective communication strategies. Their role is crucial in maintaining high performance, customer service standards, and legal compliance within collections departments.
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What job categories do people searching Collections Trainer jobs look for? The top searched job categories for Collections Trainer jobs are:
Collections Trainer jobs near you
Infographic showing various Collections Trainer job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Collections Specialist

PeopleShare

Richmond, VA • On-site

$22 - $26/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Resolve With Purpose — PeopleShare is now hiring Collections Specialists!

Collections Specialist Details:
  • Schedule: Monday–Friday | 9:00 AM – 6:00 PM | 1 Saturday per month required
  • Pay Rate: $22–$26/hour
  • Contract-to-Hire Opportunity

Collections Specialist Responsibilities:
  • Utilize strong interpersonal and negotiation skills to maintain a positive Credit Union image during challenging member interactions
  • Communicate with members regarding delinquent accounts, providing resolutions and answering questions professionally
  • Manage bankruptcy-related accounts, including reviewing documentation, validating proceedings, and identifying potential fraud
  • Coordinate with bankruptcy attorneys and courts to facilitate collateral recovery and minimize losses
  • Monitor loans to ensure adequate insurance coverage is maintained on secured assets
  • Apply knowledge of loan policies, procedures, and bankruptcy regulations to support collections efforts
  • Work independently to manage assigned accounts while maintaining a high level of productivity and accuracy
  • Document member interactions and maintain detailed account records

Collections Specialist Requirements:
  • High school diploma or GED
  • Previous collections experience required; banking or credit union experience strongly preferred
  • Strong understanding of loan servicing, collections practices, and bankruptcy processes
  • Excellent verbal and written communication skills
  • Ability to remain professional and solution-focused during difficult conversations
  • Strong problem-solving and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proven ability to build rapport and communicate effectively with members, attorneys, and internal teams
  • Self-motivated with the ability to work independently and meet performance goals

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include administrative assistant, receptionist, human resources, customer service, account manager, account specialist, banker, banker, banker, banking, banking, collections, collections, collections, collections, collections, reconciliation, reconciliation, reconciliation, accounts payable clerk, accounts receivable clerk, customer service, office manager, call center, and banker.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND36
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About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

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