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Collections Trainer Jobs (NOW HIRING)

S&ME

Collections Specialist

Raleigh, NC · Hybrid

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

ABM

Collections Specialist

Sugar Land, TX · On-site

$16.75 - $22.50/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to drive ... With ABM, you'll have access to a world-class training program and ample opportunities to use the ...

Collabera

Collections

Greensboro, NC

$19/hr

Collections Duration: 1 year (Strong possibility of extension) Max Pay: $19/hr on W2 Available ... Classroom training for 3 weeks. OJT will be regular shift hours The Home Retention Specialist ...

Addison Group

Collections Specialist

Anoka, MN · On-site

$25 - $35/hr

Collections Specialist (B2B) Location: Coon Rapids, MN (only local candidates in MN will be ... Hybrid schedule after training) Compensation: $25.00 - $35.00 / Per Hour dependent on applicable ...

Blaze Credit Union

Director Collections

Saint Paul, MN · On-site

$103K - $155K/yr

... Union's overall collections objectives. Responsible for overseeing department operations ... Partner with HR and Managers to address employee relations, training, and development needs.

Smith College

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

Provide training to SCMA staff and other Smith College stakeholders in both the Qi CMS as well as ... Serve as SCMA liaison to the consortial Collections Management and Access Committee which sets ...

Credit Control LLC

Collections Specialist

Tampa, FL · On-site

$18 - $20/hr

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our ... Paid training 401k with company match Annual retention bonus payout Professional Development ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

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Collections Trainer information

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How much do collections trainer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collections trainer?

To thrive as a Collections Trainer, you need expertise in collections processes, training facilitation, and a background in finance or customer service, often supported by a bachelor’s degree. Familiarity with collections management software, learning management systems (LMS), and certification in training or instructional design is typically required. Excellent communication, patience, and the ability to motivate and mentor others are standout soft skills for this role. These competencies ensure effective knowledge transfer, regulatory compliance, and improved performance within collections teams.

What is the difference between Collections Trainer vs Collections Specialist?

AspectCollections TrainerCollections Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in collections or financeHigh school diploma or equivalent; relevant certifications may include debt collection or financial certifications
Work EnvironmentTraining rooms, call centers, or office settings focused on employee developmentCall centers, offices, or remote work environments focused on debt recovery
Employer & Industry UsageUsed by financial institutions, collection agencies, and corporate finance departments to train staffUsed by collection agencies, banks, and credit companies to recover debts

While both roles are involved in debt collection, a Collections Trainer focuses on educating and training staff on collection procedures, compliance, and soft skills. In contrast, a Collections Specialist actively contacts debtors to recover owed funds. The roles complement each other within the debt recovery process but differ in responsibilities and focus areas.

What are some common challenges a collections trainer might face when onboarding new agents, and how can they be addressed?

Collections Trainers often encounter challenges such as varying levels of prior experience among trainees, resistance to adopting new techniques, and ensuring compliance with regulations. To address these, trainers typically use a mix of hands-on role-playing, regular assessments, and tailored feedback sessions. Creating an open, supportive environment where new agents feel comfortable asking questions also helps build confidence and ensures a smoother transition into the collections role.

What is a collections trainer?

Collections Trainers are professionals responsible for instructing and guiding new and existing collections staff on best practices, policies, and compliance requirements related to debt collection. They develop training materials, deliver courses, and ensure that team members are knowledgeable about industry regulations and effective communication strategies. Their role is crucial in maintaining high performance, customer service standards, and legal compliance within collections departments.
More about Collections Trainer jobs
What job categories do people searching Collections Trainer jobs look for? The top searched job categories for Collections Trainer jobs are:
Collections Trainer jobs near you
Infographic showing various Collections Trainer job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Assistant Collections Manager

George Washington's Mount Vernon

Mount Vernon, VA

$20/hr

Part-time

Retirement

Re-posted 12 days ago

Job description

Assistant Collections Manager
Part-Time
General Description:
The Assistant Collections Manager (ACM) is a part-time, non-exempt position that shares with the other Assistant Collections Managers, the responsibility for the cleaning and monitoring of George Washington’s Mansion and the Donald W. Reynolds Museum and Education Center outside of public hours. These responsibilities include the general cleaning of exhibition spaces and the specialized handling of collections objects, many of which belonged to George Washington and his family. The ACM also assists in maintaining collection documentation and assists members of the collections department with special projects, such as object inventories, exhibition installation, and movement of the collections. This position reports directly to the Collections Manager.
Compensation:
Starting compensation for this position is $20.00/hour.
Expected Hours:
This position is 3 weekdays and 1 weekend day/week, 8 hours/day.

Essential Duties:
  • Responsible for the daily morning cleaning and monitoring of the Mansion and North and South Dependencies and the occasional cleaning of other outbuildings.
  • General Cleaning
  • Vacuums traffic areas; Rotates shutters according to schedule.
  • Specialized Dusting/Vacuuming
  • Dusts a variety of types of historically significant artifacts, including metals, ceramics, furniture, textiles, and other fragile object types, using methods approved by the conservation profession. Carefully handles and moves objects in the course of dusting.
  • After a training period, assists with monitoring the environmental conditions in display and storage areas and records environmental readings through the use of hygrothermographs and HOBOs.
  • Assists with ongoing maintenance of a pest management program in the exhibition areas. Monitors pest traps and reports potential problems.
  • Assists collections staff with collections management activities such as maintenance of accession and loan files, the accession of artifacts, proper documentation of incoming and outgoing objects, inventories, object numbering, and object re-housing projects.
  • Assists collections staff in the movement of objects, both on the estate and off-site. Serves as an approved object courier for incoming and outgoing loans of artifacts. Under the Collection Manager’s supervision and according to department procedures, carefully handles and packs artifacts for transit.
  • Researches and enters collection object information into collections management database system.
  • Supports collections staff during the installation and deinstallation of on-site and traveling exhibitions and object rotations in the Museum and Mansion.
  • Works closely with interpretation and security staff to monitor the safety of objects displayed in the Mansion, Museum, and Outbuildings. Reports damage, according to departmental policies, to the Conservator and files report with Collections Manager. Serves as an active member of the collections department emergency response team.
  • Serves as a liaison with the marketing department during film and photo shoots in the Mansion and other exhibition areas where objects are displayed. Ensures the safety of collections objects and structural components of the interior of the Mansion during filming and photography.
  • Works with Operations and Maintenance staff and outside contractors when work needs to be performed in the vicinity of collections objects.
  • Carries out additional duties as assigned.
Qualifications and Education Requirements:
  • Master’s degree or equivalent experience in Museum Studies, Conservation or a related field.
  • Prior museum experience highly preferred, especially in the dusting and handling of fragile, valuable objects. Must be able to successfully complete MVLA training on the care and handling of historic artifacts.
  • Knowledge of methods of historical research, museum practices, and basic collections care.
  • Strong computer and records management skills, including word processing and database management.
  • Good organizational and communication skills and ability to work in coordination with a number of other departments.
  • Excellent hand skills and attention to detail in order to perform precise and detailed duties, like sewing and labeling. Legible handwriting is required.
  • Experience with hand tools, power tools, pallet jacks and various other equipment preferred.
  • Ability to meet tight deadlines and to work weekends, holidays, and overtime as assigned.
  • Willingness and ability to travel locally, nationally, and potentially internationally including possessing a current, valid driver’s license.
  • Dependability, reliability, and punctuality are of the utmost importance.
  • Ability to follow directions and complete assignments successfully.
Work Environment:
This position is primarily based in a museum or collections environment, with occasional work in storage areas, conservation labs, or exhibit spaces. The environment is generally quiet, climate-controlled, and requires attention to detail and security. Occasional travel or off-site work may occur for exhibit installation, loans, or research.

Physical Requirements:
Must be able to handle delicate artifacts and artworks with care, often requiring fine motor skills and close visual focus. The role may require standing, walking, crawling, or bending for extended periods during exhibition preparation, as well as lifting and carrying objects up to 30 pounds. Occasional use of ladders or lifts for exhibit installation may be needed.
Benefits:
  • 403(b) Retirement plan with employer matching
  • Employee recognition at 5 years of service
  • Monthly employee events
  • Employee referral program
  • Flexible work schedule
  • On-site Library
  • Discount on Public Event Tickets
  • Discount in the Mount Vernon Shops
  • Discount at the Mount Vernon Inn and Food Court Pavilion
  • Free parking
Mount Vernon is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.

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