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Collections Trainer Jobs (NOW HIRING)

CFS

Collections Specialist

Pittsburgh, PA

$50K - $55K/yr

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Pittsburgh, PA

$50K - $55K/yr

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Pleasant Hills, PA · On-site

$50K - $55K/yr

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Pittsburgh, PA · On-site

$50K - $55K/yr

Collections Specialist Responsibilities * The Collections Specialist will oversee daily collections ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Pittsburgh, PA · On-site

$50K - $55K/yr

Collections Specialist Responsibilities * The Collections Specialist will oversee daily collections ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Pittsburgh, PA · On-site

$50K - $55K/yr

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Penn Hills, PA · On-site

$50K - $55K/yr

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

This is a great opportunity to step into a hands-on collections position with minimal ramp-up and ... training • Strong attention to detail in tracking payments and communication ...

CFS

Collections Specialist

Pittsburgh, PA · On-site

$50K - $55K/yr

Collections Specialist Responsibilities * The Collections Specialist will oversee daily collections ... Opportunities for career growth and cross-training within accounting.

CFS

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

This is a great opportunity to step into a hands-on collections position with minimal ramp-up and ... training • Strong attention to detail in tracking payments and communication ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks , followed by a hybrid schedule (3 days onsite: Tuesday-Thursday) . Key Responsibilities for the Collections Specialist: * Manage high‑volume ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: Tuesday-Thursday). Key Responsibilities for the Collections Specialist: * Manage high‐volume ...

CFS

Collections Specialist

Northfield, IL · Hybrid

$19.25 - $26/hr

Training will be fully onsite for the first two weeks , followed by a hybrid schedule (3 days onsite: Tuesday-Thursday) . Key Responsibilities for the Collections Specialist: * Manage high‑volume ...

Solvenow Inc.

Collections Oper-In-Training

Hoboken, NJ · On-site

$20.25 - $27.25/hr

COLLECTIONS OPERATOR-IN-TRAINING - WASTEWATER OPERATIONS Basic Qualifications * High School diploma or GED * MUST Possess valid Class B Commercial Driver's License Preferred Qualifications

Collabera

Collections Representative

Newark, DE

$16.50 - $21.50/hr

Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM * The Collector works in the Collections and Recovery Operations ...

CFS

Legal Collections Specialist

Akron, OH

$60K - $70K/yr

Work on a collaborative team that puts an emphasis on training Key Responsibilities (Legal Collections Specialist): Billing & Collections Specialist * Process daily billing and electronic submissions ...

CFS

Legal Collections Specialist

Akron, OH

$60K - $70K/yr

Work on a collaborative team that puts an emphasis on training Key Responsibilities (Legal Collections Specialist): Billing & Collections Specialist * Process daily billing and electronic submissions ...

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How much do collections trainer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for collections trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Trainer, and why are they important?

To thrive as a Collections Trainer, you need expertise in collections processes, training facilitation, and a background in finance or customer service, often supported by a bachelor’s degree. Familiarity with collections management software, learning management systems (LMS), and certification in training or instructional design is typically required. Excellent communication, patience, and the ability to motivate and mentor others are standout soft skills for this role. These competencies ensure effective knowledge transfer, regulatory compliance, and improved performance within collections teams.

What is the difference between Collections Trainer vs Collections Specialist?

AspectCollections TrainerCollections Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in collections or financeHigh school diploma or equivalent; relevant certifications may include debt collection or financial certifications
Work EnvironmentTraining rooms, call centers, or office settings focused on employee developmentCall centers, offices, or remote work environments focused on debt recovery
Employer & Industry UsageUsed by financial institutions, collection agencies, and corporate finance departments to train staffUsed by collection agencies, banks, and credit companies to recover debts

While both roles are involved in debt collection, a Collections Trainer focuses on educating and training staff on collection procedures, compliance, and soft skills. In contrast, a Collections Specialist actively contacts debtors to recover owed funds. The roles complement each other within the debt recovery process but differ in responsibilities and focus areas.

What are some common challenges a Collections Trainer might face when onboarding new agents, and how can they be addressed?

Collections Trainers often encounter challenges such as varying levels of prior experience among trainees, resistance to adopting new techniques, and ensuring compliance with regulations. To address these, trainers typically use a mix of hands-on role-playing, regular assessments, and tailored feedback sessions. Creating an open, supportive environment where new agents feel comfortable asking questions also helps build confidence and ensures a smoother transition into the collections role.

What are Collections Trainers?

Collections Trainers are professionals responsible for instructing and guiding new and existing collections staff on best practices, policies, and compliance requirements related to debt collection. They develop training materials, deliver courses, and ensure that team members are knowledgeable about industry regulations and effective communication strategies. Their role is crucial in maintaining high performance, customer service standards, and legal compliance within collections departments.
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Collections Trainer jobs near you
Infographic showing various Collections Trainer job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Collections Specialist

CFS

Pittsburgh, PA

$50K - $55K/yr

Full-time

Posted 11 days ago

Job description

Collections Specialist | Accounts Receivable & Credit Management
Location: Crafton, PA 15205
Salary: $50,000–$55,000

About the Company

Our client, a well-established organization in Crafton, PA, is seeking a motivated Collections Specialist to join their accounting team. This is a great opportunity for someone who enjoys building relationships with customers, resolving payment issues, and keeping receivables organized in a fast-paced environment.

Collections Specialist Responsibilities

  • The Collections Specialist will oversee daily collections activity for assigned customer accounts to ensure timely payments and reduce past-due balances.
  • Contact customers via phone and email to discuss outstanding invoices and secure payment commitments.
  • The Collections Specialist will research and resolve billing discrepancies, credits, and unapplied cash.
  • Collaborate with internal departments, including Accounts Receivable, Sales, and Customer Service, to resolve account disputes.
  • Generate and review aging reports, providing updates to management regarding delinquent accounts.
  • The Collections Specialist will maintain accurate documentation of all collection actions and communications.
  • Assist with credit limit reviews and customer account maintenance as needed.

Preferred Experience for Collections Specialist

  • 2+ years of hands-on experience in collections, accounts receivable, or credit management.
  • Strong customer service and communication skills with a professional approach to resolving payment issues.
  • Experience using accounting or ERP systems (SAP, Epicor, NetSuite, or QuickBooks preferred).
  • Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a plus).
  • Detail-oriented, organized, and able to manage multiple priorities effectively.

Why Work Here

  • Reputable company with strong local presence and community ties.
  • Supportive leadership that values collaboration and initiative.
  • Opportunities for career growth and cross-training within accounting.

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